Top Operations Management Jobs in Cologne

Leads strategy, delivery, governance, adoption, and lifecycle management for agentic AI products across Pfizer’s regulated manufacturing network. Defines use cases, roadmaps, evaluation frameworks, guardrails, success metrics, and value-realization models while partnering with manufacturing, engineering, data, quality, cybersecurity, and business teams. Oversees pilots, production deployment, monitoring, continuous improvement, responsible AI, and scaling of intelligent manufacturing capabilities.

Lead a Data Operations team to ensure customer data quality, governance, GDPR compliance, and campaign readiness. Manage data access, segmentation, CDP support, reporting, KPIs, and stakeholder partnerships while driving process improvements, automation, and actionable insights for Marketing and cross-functional teams.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Manage commercial operations for LNG terminal activities: process gas nominations, coordinate with FSRU operators, support due diligence, monitor inventory, coordinate STS transfers, manage gas dispatching, perform gas accounting, and prepare operational and commercial reports while supporting Terminal Use Agreement obligations.

Manage cross-functional projects between trading, risk, and tech teams; build and maintain real-time trading and risk dashboards; improve reporting and processes; define KPIs and deliver data-driven updates to senior management.

The HR Operations Manager oversees HR compliance and administration, manages employee documentation and life cycle processes, coordinates payroll, and ensures health and safety compliance while supporting continuous improvement initiatives.

Leads day-to-day operations in a high-technology manufacturing environment, managing production performance, staffing, scheduling, capacity, KPIs, and multidisciplinary teams. Drives continuous improvement, root-cause analysis, process optimization, safety and quality compliance, audit follow-up, and corrective action plans. Coaches team leaders and supports operational development projects while ensuring production reliability and continuity across shifts.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead and manage German payroll delivery and implementations, oversee end-to-end payroll cycles, coach and develop local teams, ensure compliance with German payroll legislation, drive process improvements and customer service, and partner with HR, Finance, Product and Customer Success to scale operations.

Lead development and execution of mid- and long-term corporate and asset strategies, design strategic initiatives, analyze markets and performance, prepare executive decision materials and KPIs, run cross-functional project teams, coordinate consultants, monitor project progress, and evaluate effectiveness to produce actionable recommendations.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Lead a team to run and scale daily treasury and high-volume e‑payment operations, manage cash and short-term forecasting, strengthen compliance and risk controls, and drive process and system improvements with Finance and Tech partners.

Own the end-to-end process converting product, marketing, and account signals into qualified sales opportunities. Build qualification criteria, routing rules, data enrichment and automation, partner across product/marketing/sales/analytics, create feedback loops, and measure and optimize funnel conversion and data quality.

Serve as the central office contact handling front desk, administrative operations, meeting and travel coordination, vendor relationships, and process improvements to ensure an efficient, service-oriented workplace.

Lead and streamline payroll projects, manage end-to-end client onboarding, execute multi-market payroll cycles, resolve data discrepancies, drive automation across tools, and ensure data accuracy and operational efficiency for a global payroll platform.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Lead international product launches and design scalable VAT/GST tax workflows, combining process design, automation (RPA, SQL, AI agents), SOPs, and cross-functional coordination to support compliance and scale global operations.

Serve as the primary post-sales operations liaison between key customers and manufacturing. Manage purchase orders, production schedules, delivery coordination, demand planning, RMA processing, technical escalations, lifecycle/EOL transitions, and cross-functional feedback. Lead QBRs and navigate regional logistical, legal, and contractual complexities (notably Germany and Ukraine).

As Business Operations Manager, you'll lead the launch and scaling of Numeral's product in international markets, design tax workflows, and enhance operational efficiency through automation.

Lead delivery of large-scale Operational Risk Management transformations across the DACH region. Manage multi-workstream consulting teams, design and implement ORM frameworks, facilitate executive workshops, build senior client relationships, coach consultants, ensure delivery quality, and support business development and practice growth in asset-intensive industries.

Lead and scale the global Procure-to-Pay function across NA and Europe, overseeing vendor onboarding, purchasing, invoice processing, payments, month-end AP close, internal controls, NetSuite P2P workflows, automation, stakeholder partnerships, audits, and a distributed Finance Operations team.

Lead and improve the global Procure-to-Pay lifecycle across North America and Europe, overseeing vendor onboarding, AP, payments, month-end close, controls, metrics, and NetSuite P2P. Drive automation, partner with Finance/Procurement/Tax, support audits and tax reporting, and manage and develop a distributed Finance Operations team.

Lead commercial launch readiness and execution for a new Rett syndrome product in Germany. Develop launch and business strategy, oversee marketing, PR, digital, forecasting, demand planning, CRM/territory management, and performance tracking. Coordinate cross-functional alignment (medical, market access, reimbursement) and partner with EU Commercial and GM Germany. Drive sales targets, incentive systems, budget allocation, and local execution while ensuring compliance with company procedures.