Top Operations Management Jobs in Cologne

Manage the full lifecycle of 3PL partners across multiple German regions, including sourcing, onboarding, contracts, KPI monitoring, performance improvement, audits, and termination. Coordinate vehicle-related processes, maintain accident records, support budgeting and financial closings, and oversee divisional P&L. The role requires strong analytical, communication, negotiation, and partnership-management skills, fluency in German and English, and frequent regional travel.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Leads treasury and e-payment operations across a high-volume e-commerce platform. Responsibilities include managing a team, overseeing cash management and short-term forecasting, ensuring scalable payment operations, strengthening compliance and risk management, and improving processes and systems with Tech and Finance stakeholders.

Owns Nebius’s global third-party logistics warehouse network and partner performance. Manages contracts, SLAs, operational standards, inventory accuracy, audits, compliance, costs, incident resolution, onboarding, exits, and continuous improvement across external warehouses. Coordinates with logistics, transport, planning, IT, security, procurement, legal, and project teams while leading 3PL specialists and conducting regular site visits.

Own the Customer Operations product domain, including internal systems and tooling for configuration, incident handling, fulfillment tracking, and customer support efficiency. Drive fulfillment rates, reduce incidents and cost-to-serve, manage priorities and trade-offs, and own measurable business outcomes and P&L impact. Partner closely with engineering on technically complex products while shaping Nuitee’s growing product organization.

Leads and scales Fastned’s Germany and Switzerland field operations, overseeing station uptime, preventive and reactive maintenance, safety, contractors, spare-parts logistics, customer experience, and new-station handovers. Manages and develops the DACH field team, improves operating processes, coordinates infrastructure work, conducts site inspections, and represents regional operational priorities to central leadership. The role requires regular travel across Germany, Switzerland, Austria, and occasional travel to Amsterdam.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Leads remote operations and feature-testing delivery for autonomous vehicles. Converts testing priorities into safe operational plans, coordinates vehicles, staffing, shifts, resources, and cross-functional stakeholders, and manages operational KPIs. Directly leads and develops the VSO team, addresses safety and operational risks, standardizes processes, and improves testing efficiency across locations and countries.

Own and optimize the B2B SaaS go-to-market technology stack, including Salesforce, HubSpot, and automation platforms. Build workflows, integrations, reporting, pipeline models, and forecasting processes. Maintain CRM data quality and governance while partnering with Sales, Marketing, Customer Success, and Finance. Explore AI-assisted automation and improve cross-functional revenue operations processes.

Supports global Sales and GTM teams by designing territories and segmentation models, managing forecasting, pipeline inspection, quotas, compensation, fiscal planning, and sales technology systems. The role leads cross-functional projects, documents requirements, improves sales processes, maintains data integrity, manages vendors, and provides analytical insights to leadership across EMEA and APAC.

Analyze business operations systems, identify automation opportunities, and implement AI-driven workflows across order processing, contracts, licensing, and customer service. Own ERP-related digital initiatives, including migration to Microsoft Dynamics 365, and develop integrations between ERP, Salesforce, and connected systems. Improve data quality, deploy solutions internationally, support adoption and change management, and assist with peak-period operations. The role requires fluent German and English and occasional international travel.

Manages post-sales customer operations for Silvus products, coordinating purchase orders, demand forecasts, production schedules, deliveries, RMAs, component lifecycle transitions, and technical issue resolution. Acts as the liaison between customers, manufacturing, engineering, logistics, and product development. The role requires English and German fluency, supply chain or technical experience, and familiarity with defense, aerospace, robotics, semiconductors, or drone systems.

Manages clinical operations, staff workload, project delivery, regulatory compliance, client expectations, budgets, recruiting, and team development for medical device clinical programs. Coordinates clinical, biostatistics, and data management activities; supports proposals, business development, conferences, process improvement, and regulatory inspections. Requires knowledge of clinical trial processes, medical device development, global regulations, and Good Clinical Practices.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.