Top Operations Management Jobs in Cologne

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Manages post-sales customer operations for Silvus products, coordinating purchase orders, demand forecasts, production schedules, deliveries, RMAs, component lifecycle transitions, and technical issue resolution. Acts as the liaison between customers, manufacturing, engineering, logistics, and product development. The role requires English and German fluency, supply chain or technical experience, and familiarity with defense, aerospace, robotics, semiconductors, or drone systems.

Lead partner ecosystem strategy and operations: build channel program infrastructure, track partner-attributed pipeline in Salesforce, create reporting and territory logic, administer partner tools and portals, maintain documentation and training, manage partner tiering and certifications, and partner cross-functionally to operationalize GTM motions and resolve escalations.

Lead a Data Operations team to ensure customer data quality, governance, GDPR compliance, and campaign readiness. Manage data access, segmentation, CDP support, reporting, KPIs, and stakeholder partnerships while driving process improvements, automation, and actionable insights for Marketing and cross-functional teams.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Manage commercial operations for LNG terminal activities: process gas nominations, coordinate with FSRU operators, support due diligence, monitor inventory, coordinate STS transfers, manage gas dispatching, perform gas accounting, and prepare operational and commercial reports while supporting Terminal Use Agreement obligations.

Manage cross-functional projects between trading, risk, and tech teams; build and maintain real-time trading and risk dashboards; improve reporting and processes; define KPIs and deliver data-driven updates to senior management.

The HR Operations Manager oversees HR compliance and administration, manages employee documentation and life cycle processes, coordinates payroll, and ensures health and safety compliance while supporting continuous improvement initiatives.

Leads day-to-day operations in a high-technology manufacturing environment, managing production performance, staffing, scheduling, capacity, KPIs, and multidisciplinary teams. Drives continuous improvement, root-cause analysis, process optimization, safety and quality compliance, audit follow-up, and corrective action plans. Coaches team leaders and supports operational development projects while ensuring production reliability and continuity across shifts.

Lead and manage German payroll delivery and implementations, oversee end-to-end payroll cycles, coach and develop local teams, ensure compliance with German payroll legislation, drive process improvements and customer service, and partner with HR, Finance, Product and Customer Success to scale operations.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Lead a team to run and scale daily treasury and high-volume e‑payment operations, manage cash and short-term forecasting, strengthen compliance and risk controls, and drive process and system improvements with Finance and Tech partners.

Manages clinical operations, staff workload, project delivery, regulatory compliance, client expectations, budgets, recruiting, and team development for medical device clinical programs. Coordinates clinical, biostatistics, and data management activities; supports proposals, business development, conferences, process improvement, and regulatory inspections. Requires knowledge of clinical trial processes, medical device development, global regulations, and Good Clinical Practices.

Own the end-to-end process converting product, marketing, and account signals into qualified sales opportunities. Build qualification criteria, routing rules, data enrichment and automation, partner across product/marketing/sales/analytics, create feedback loops, and measure and optimize funnel conversion and data quality.

Lead and streamline payroll projects, manage end-to-end client onboarding, execute multi-market payroll cycles, resolve data discrepancies, drive automation across tools, and ensure data accuracy and operational efficiency for a global payroll platform.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Lead international product launches and design scalable VAT/GST tax workflows, combining process design, automation (RPA, SQL, AI agents), SOPs, and cross-functional coordination to support compliance and scale global operations.

Serve as the primary post-sales operations liaison between key customers and manufacturing. Manage purchase orders, production schedules, delivery coordination, demand planning, RMA processing, technical escalations, lifecycle/EOL transitions, and cross-functional feedback. Lead QBRs and navigate regional logistical, legal, and contractual complexities (notably Germany and Ukraine).

As Business Operations Manager, you'll lead the launch and scaling of Numeral's product in international markets, design tax workflows, and enhance operational efficiency through automation.

Lead and scale the global Procure-to-Pay function across NA and Europe, overseeing vendor onboarding, purchasing, invoice processing, payments, month-end AP close, internal controls, NetSuite P2P workflows, automation, stakeholder partnerships, audits, and a distributed Finance Operations team.

Lead and improve the global Procure-to-Pay lifecycle across North America and Europe, overseeing vendor onboarding, AP, payments, month-end close, controls, metrics, and NetSuite P2P. Drive automation, partner with Finance/Procurement/Tax, support audits and tax reporting, and manage and develop a distributed Finance Operations team.