Senior Manager Integration Tech Operations (all genders)

THE ROLE & THE TEAM

Partner Tech is one of the core departments in Zalando. Our goal is to empower and excite our Partners with simple, scalable, frictionless, and intuitive technology solutions making Zalando the preferred e-commerce channel for brands and retailers. 

At Tech Operations, we act as a bridge between Partner Tech and various functions within Partner Services and Propositions to enhance the platform experience for both internal stakeholders and external partners by providing advanced technical support, generating valuable insights, offering tech consulting services, and optimising operational processes within Partner Tech.

Within the Tech Operations team, we onboard partners onto P2P processes and provide support to maintain active, error-free dataflows. We drive and consult on the development of internal integration processes based on commercial needs and lead high-impact integration projects via EDI and API. Our team collaborates with key stakeholders on digital integration strategies and supports Product Management with data-driven product and process improvements.

As a Senior Manager Integration Tech Operations, you will create remarkable value by defining and delivering solutions to high-complexity problems in collaboration with a wide network of stakeholders, including tech (eg. Engineering and Product), commercial and operations. 

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• You will be responsible for onboarding of partners on existing Standard P2P EDI processes and providing support for integrated partners as well as business stakeholders in order to maintain active and error-free dataflows

• With your strong technical affinity and a solid business understanding, you will derive opportunities, design and lead overarching, high-complexity cross-functional projects with a significant business impact

• You will design and lead custom integration solutions for high-value business cases where the standardised approach cannot be applied

• You support Product Management with data-driven identification of product and process improvements, as well as phrasing these needs toward Partner Tech Product & Engineering

• You collaborate with key stakeholders within and outside of Partner Services on digital integration strategy

• You consult and foster long-term relationships with our key partners based on mutual success, ensuring value driven solutions

WE'D LOVE TO MEET YOU IF

• You are a self-starter who excels at navigating ambiguity, thinks strategically, and is proactive in finding solutions

• You have a track record of driving results in a fast-paced, collaborative and cross-functional environment

• You can influence strategic decisions by managing and successfully negotiating with heterogeneous groups of senior stakeholders up to a VP level

• You have a broad technical knowledge and a deep understanding of software development, release management, e-commerce platforms and API / EDI integrations 

• You possess a strong knowledge of EDI Standard EDIFACT (message types and content of P2P process: ORDERS, ORDRSP, PRICAT, DESADV, INVOIC, SLSRPT, INVRPT).

• You have excellent thought leadership, communication, and interpersonal skills, as well as knowledge of SQL/ data analysis, project management methodologies and/ or continuous process improvements

• Advanced communication skills in English, with the ability to effectively engage and collaborate with high-level stakeholders and partners."

If you have what it takes, we encourage you to apply, even if you don't meet every requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• Two paid volunteering days a year

• In a hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services, including counselling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching are available

• Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us 

Please note that all applications must be completed using the online form - we do not accept applications via email.