Top Operations Management Jobs in Germany

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Manage telli’s Berlin office and people operations, including workplace logistics, supplies, equipment, onboarding, offboarding, employee lifecycle processes, internal events, culture initiatives, and AI-powered automation. The role requires hands-on ownership, strong organization, reliable execution, process improvement, and fluent English and German communication in an office-based startup environment.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Leads remote operations and feature-testing delivery for autonomous vehicles. Converts testing priorities into safe operational plans, coordinates vehicles, staffing, shifts, resources, and cross-functional stakeholders, and manages operational KPIs. Directly leads and develops the VSO team, addresses safety and operational risks, standardizes processes, and improves testing efficiency across locations and countries.

Leads daily operations across 2–3 vehicle depots and 300–450 campervans. Manages supervisors and frontline teams, vehicle readiness, staffing, scheduling, labor costs, KPIs, safety, compliance, customer escalations, and process implementation. Travels frequently between depots, supports operational peaks, reports performance to the District Manager, and maintains hands-on availability during weekends and holidays.

Leads daily operations across 2–3 campervan depots and 300–450 vehicles. Manages supervisors, staffing, scheduling, budgets, KPIs, vehicle readiness, safety, compliance, customer escalations, and operational improvement. This hands-on field leadership role requires frequent travel between locations, frontline participation, weekend and holiday availability, and coordination during seasonal peaks.

Provides administrative, coordination, and operational support to Germany’s Commercial teams. Responsibilities include organizing events, coordinating contracts and approvals, managing budgets and purchase orders, arranging travel, maintaining compliance documentation, supporting office and fleet operations, and collaborating with Finance, Compliance, Legal, Marketing, and sales stakeholders. The role requires strong organization, communication, prioritization, multitasking, German and English fluency, and confident Microsoft Office skills.

Manage supply network operations, translating commercial strategies into product supply strategies, improving efficiency, supporting product launches, and reducing environmental impact across the supply chain. The role requires analytical problem-solving, relationship management, leadership potential, operational discipline, and fluent German and English communication. Candidates should hold or be completing a bachelor's or master's degree.

Drive regional consumer growth across Wolt’s South region by owning Wolt+ performance, consumer pricing, and city-level market management. Develop and execute profitability and engagement initiatives, analyze consumer behavior and price sensitivity, prioritize growth opportunities, and coordinate cross-functional execution with Marketing, Merchant, Finance, and global teams. Track performance against key metrics and communicate insights to technical and non-technical stakeholders.

Supports the Country Manager in localizing marketing campaigns and content for Poland. Responsibilities include translating English content into Polish, coordinating with logistics, customer service, and marketing teams, monitoring market trends and competitors, managing influencer partnerships, conducting website quality assurance, tracking KPIs, overseeing daily operations, and identifying growth opportunities through market analysis.

Owns broad business operations for a Munich family office, including contract and legal process coordination, vendor management, workflow improvement, executive support, travel and event coordination, external representation, and cross-functional projects. The role works closely with the Managing Director and external advisors, requiring strong commercial judgment, discretion, organization, negotiation, and fluent professional German and English.

Leads international SDR Operations across EMEA, APAC, and LATAM by improving systems, data quality, processes, workflows, and operational rhythms. Manages SDR Operations and Sales Data specialists, advises leadership using analytics, supports segmentation and outbound execution, and partners with Sales Systems, Marketing Operations, and Data & AI. Oversees Salesforce, Salesloft, LeanData, enrichment, routing, governance, automation, AI pilots, and GDPR-aligned data practices.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Leads evaluation, vendor management, fee standardization, onboarding, training, governance, and adoption of AdTech and digital tools across European markets. Manages regional rollouts of client digital initiatives, including Data-Driven Marketing projects, while monitoring compliance, resolving operational issues, and communicating technical frameworks to stakeholders. Requires deep digital media ecosystem knowledge, strong consultative communication skills, and experience coordinating multi-market implementations.

Leads the Order Intake and Standard Data teams, overseeing customer master data, contracts, order processing, invoicing controls, and end-to-end transactional workflows. Manages team performance, KPIs, process improvement, cross-functional collaboration, escalations, and adoption of digital channels such as EDI and customer websites. The role also promotes alignment with evolving technology and AI initiatives while ensuring data quality, service-level compliance, and positive customer and distributor experiences.

Process customer complaints, escalations, data protection inquiries, and fraud cases for European customers. Screen and prioritize cases, draft compliant responses, coordinate with Legal, Data Protection, Fraud Management, and external partners, and ensure adherence to BaFin, GDPR, and internal guidelines. The role also supports case tracking, risk documentation, workflow improvements, knowledge sharing, and the development of subject matter expertise.

Manage day-to-day People Operations across the employee lifecycle for AMBOSS’s international team in Berlin. Responsibilities include employee support through Zendesk, preparing contracts and certificates, coordinating international payroll, maintaining HRIS data, ensuring compliance, improving workflows, using AI and automation, and contributing to strategic People projects. The role requires German labor law knowledge, advanced German communication skills, confidentiality, attention to detail, and a proactive, service-oriented approach.

Manages post-sales customer operations for Silvus products, coordinating purchase orders, demand forecasts, production schedules, deliveries, RMAs, component lifecycle transitions, and technical issue resolution. Acts as the liaison between customers, manufacturing, engineering, logistics, and product development. The role requires English and German fluency, supply chain or technical experience, and familiarity with defense, aerospace, robotics, semiconductors, or drone systems.

Manage KINEXON’s Munich warehouse and global shipping operations, including receiving, storage, inventory control, picking, packing, customs, import/export documentation, and carrier coordination. Monitor shipments, handle logistics escalations, review freight invoices, maintain supply chain data, plan standard-item procurement, and improve warehouse and supply chain processes. The role requires hands-on warehouse participation, strong German and English skills, and onsite work four to five days weekly.

Own revenue operations across Sales, Marketing, Channel, Pre-Sales, and Finance. Build commercial dashboards, improve pipeline and forecast visibility, support quota and territory planning, manage CRM data quality and workflows, document commercial processes, measure marketing and partner contribution, and optimize the broader commercial technology stack. Provide actionable reporting and insights to support predictable growth and effective commercial execution.

Leads AI transformation across automotive operations by redesigning end-to-end processes, defining data and AI requirements, coordinating cross-functional delivery, and driving adoption and value realization. The role focuses on embedding AI into operational decision-making across costing, risk management, supply chain visibility, manufacturing, and other value streams. It bridges business stakeholders with data, architecture, IT, and AI teams while establishing roadmaps, governance, KPIs, enablement materials, and measurable business outcomes.

Own end-to-end People Operations across Germany, the UK, the Netherlands, and Luxembourg, including onboarding, contracts, payroll coordination, compliance, immigration, employee relations documentation, and HRIS data. Build automated workflows and integrations using Personio and Notion, improve self-service processes, maintain accurate people reporting, and support employees and stakeholders across a growing international workforce.

Lead operations-focused consulting engagements end-to-end, drive problem-solving and recommendations, manage teams, apply analytics and digital solutions, build client relationships, and support sustainable operational transformation.

Owns HR operations for the EU Pay Directive’s Right to Information requirements. The role establishes procedures, coordinates country implementations, manages ServiceNow intake and technology requirements, prepares and analyzes pay data, tracks service metrics, ensures compliance, communicates updates, and supports HR transformation initiatives. It requires cross-functional influence, strong analytical and project management skills, advanced Excel proficiency, and extensive HR operations experience.

Manages HR operations for EU Pay Directive Right to Information requirements, including policy alignment, country implementation, data collection and analysis, ServiceNow intake and issue resolution, compliance reporting, metrics, communications, and process improvements. Partners with HR technology, workplace practices, external advisors, HR business partners, and leadership to implement updates, influence stakeholders, and support pay transparency initiatives.