Top Operations Management Jobs in Munich

Drive regional consumer growth across Wolt’s South region by owning Wolt+ performance, consumer pricing, and city-level market management. Develop and execute profitability and engagement initiatives, analyze consumer behavior and price sensitivity, prioritize growth opportunities, and coordinate cross-functional execution with Marketing, Merchant, Finance, and global teams. Track performance against key metrics and communicate insights to technical and non-technical stakeholders.

Owns broad business operations for a Munich family office, including contract and legal process coordination, vendor management, workflow improvement, executive support, travel and event coordination, external representation, and cross-functional projects. The role works closely with the Managing Director and external advisors, requiring strong commercial judgment, discretion, organization, negotiation, and fluent professional German and English.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Leads remote operations and feature-testing delivery for autonomous vehicles. Converts testing priorities into safe operational plans, coordinates vehicles, staffing, shifts, resources, and cross-functional stakeholders, and manages operational KPIs. Directly leads and develops the VSO team, addresses safety and operational risks, standardizes processes, and improves testing efficiency across locations and countries.

Manage KINEXON’s Munich warehouse and global shipping operations, including receiving, storage, inventory control, picking, packing, customs, import/export documentation, and carrier coordination. Monitor shipments, handle logistics escalations, review freight invoices, maintain supply chain data, plan standard-item procurement, and improve warehouse and supply chain processes. The role requires hands-on warehouse participation, strong German and English skills, and onsite work four to five days weekly.

Leads AI transformation across automotive operations by redesigning end-to-end processes, defining data and AI requirements, coordinating cross-functional delivery, and driving adoption and value realization. The role focuses on embedding AI into operational decision-making across costing, risk management, supply chain visibility, manufacturing, and other value streams. It bridges business stakeholders with data, architecture, IT, and AI teams while establishing roadmaps, governance, KPIs, enablement materials, and measurable business outcomes.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Manages post-sales customer operations for Silvus products, coordinating purchase orders, demand forecasts, production schedules, deliveries, RMAs, component lifecycle transitions, and technical issue resolution. Acts as the liaison between customers, manufacturing, engineering, logistics, and product development. The role requires English and German fluency, supply chain or technical experience, and familiarity with defense, aerospace, robotics, semiconductors, or drone systems.

Lead operations-focused consulting engagements end-to-end, drive problem-solving and recommendations, manage teams, apply analytics and digital solutions, build client relationships, and support sustainable operational transformation.

Manage order processing for take-back systems covering batteries, electronic equipment, and packaging. Responsibilities include data entry, registration, customer reporting, invoice and credit-note creation in Microsoft Dynamics Navision, and telephone-based support for customers and service providers. The role also involves resolving operational issues, maintaining partner relationships, meeting deadlines, and contributing to process improvements.

Manage daily reconciliation, settlement, and securities transaction processes. Analyze corporate action events, identify and investigate processing issues, coordinate with external partners, and help develop scalable operational processes. The role requires strong knowledge of securities trading, banking operations, corporate actions, and financial operations, along with analytical, prioritization, communication, and stakeholder-management skills. Fluency in German and English is required.

Manage quality assurance projects and processes in a GMP manufacturing environment. Responsibilities include reviewing GMP documents, supporting batch release and QP activities, overseeing environmental monitoring and pest control, handling deviations and complaints, preparing risk assessments, supporting audits and inspections, improving compliance processes, coordinating artwork changes, and managing quality data in SAP.

Lead and scale People Operations by owning HR processes, HRIS and compliance, driving automation and analytics, advising managers on employee relations and organizational changes, and supporting visa/relocation and People & Culture initiatives.

Join the cash and securities Operations team handling back-office processes: booking cash and securities, external settlement, account reconciliation, reporting, investigating mismatches, optimising processes, and coordinating with internal and external stakeholders to ensure flawless broker and wealth services.

Manage demand planning, supply, and logistics for Germany, Austria and Switzerland. Support local S&OP, launch readiness, act as local IFS ERP contact, and coordinate with Regulatory Affairs, Quality and Finance. Provide net sales/G2N reporting, support Order-to-Cash and customer care operations, and drive process improvements and AI-supported automation using Excel and Power BI.

Coordinate day-to-day people operations across regions, manage employee lifecycle administration (onboarding/offboarding), maintain SOPs and policies, partner with external providers (payroll/benefits), resolve people queries, track compliance and risks, and identify process improvements using HR systems.

Own daily workplace operations for the Munich office: manage front desk, facilities, vendors, fleet and travel, ensure safety compliance, digitize and automate administrative workflows, and support events and documentation.

Lead a Data Operations team to ensure customer data quality, governance, GDPR compliance, and campaign readiness. Manage data access, segmentation, CDP support, reporting, KPIs, and stakeholder partnerships while driving process improvements, automation, and actionable insights for Marketing and cross-functional teams.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Manage cross-functional projects between trading, risk, and tech teams; build and maintain real-time trading and risk dashboards; improve reporting and processes; define KPIs and deliver data-driven updates to senior management.

Leads day-to-day operations in a high-technology manufacturing environment, managing production performance, staffing, scheduling, capacity, KPIs, and multidisciplinary teams. Drives continuous improvement, root-cause analysis, process optimization, safety and quality compliance, audit follow-up, and corrective action plans. Coaches team leaders and supports operational development projects while ensuring production reliability and continuity across shifts.

Own the end-to-end process converting product, marketing, and account signals into qualified sales opportunities. Build qualification criteria, routing rules, data enrichment and automation, partner across product/marketing/sales/analytics, create feedback loops, and measure and optimize funnel conversion and data quality.

Lead and manage German payroll delivery and implementations, oversee end-to-end payroll cycles, coach and develop local teams, ensure compliance with German payroll legislation, drive process improvements and customer service, and partner with HR, Finance, Product and Customer Success to scale operations.

Lead GTM operations across EMEA and APAC by developing commercial growth strategies, forecasting frameworks, territory plans, sales methodologies, dashboards, and pipeline management processes. Partner with executive leaders across Sales, Finance, Marketing, Customer Success, and Partnerships. Use Salesforce, Outreach, Snowflake, AI, and machine learning to improve forecast accuracy, pipeline conversion, reporting automation, and sales productivity.