Top Operations Management Jobs in Munich

Manage KINEXON’s Munich warehouse and global shipping operations, including receiving, storage, inventory control, picking, packing, customs, import/export documentation, and carrier coordination. Monitor shipments, handle logistics escalations, review freight invoices, maintain supply chain data, plan standard-item procurement, and improve warehouse and supply chain processes. The role requires hands-on warehouse participation, strong German and English skills, and onsite work four to five days weekly.

Manage order processing for take-back systems covering batteries, electronic equipment, and packaging. Responsibilities include data entry, registration, customer reporting, invoice and credit-note creation in Microsoft Dynamics Navision, and telephone-based support for customers and service providers. The role also involves resolving operational issues, maintaining partner relationships, meeting deadlines, and contributing to process improvements.

Lead partner ecosystem strategy and operations: build channel program infrastructure, track partner-attributed pipeline in Salesforce, create reporting and territory logic, administer partner tools and portals, maintain documentation and training, manage partner tiering and certifications, and partner cross-functionally to operationalize GTM motions and resolve escalations.

Oversee projects, operational processes, priorities, stakeholder alignment, and risk management. Mentor Project Managers, optimize workflows and SLAs, establish KPIs, identify automation opportunities, and lead cross-functional initiatives that improve efficiency and support company growth.

Lead and scale People Operations by owning HR processes, HRIS and compliance, driving automation and analytics, advising managers on employee relations and organizational changes, and supporting visa/relocation and People & Culture initiatives.

Join the cash and securities Operations team handling back-office processes: booking cash and securities, external settlement, account reconciliation, reporting, investigating mismatches, optimising processes, and coordinating with internal and external stakeholders to ensure flawless broker and wealth services.

Manage demand planning, supply, and logistics for Germany, Austria and Switzerland. Support local S&OP, launch readiness, act as local IFS ERP contact, and coordinate with Regulatory Affairs, Quality and Finance. Provide net sales/G2N reporting, support Order-to-Cash and customer care operations, and drive process improvements and AI-supported automation using Excel and Power BI.

Own daily workplace operations for the Munich office: manage front desk, facilities, vendors, fleet and travel, ensure safety compliance, digitize and automate administrative workflows, and support events and documentation.

Lead a Data Operations team to ensure customer data quality, governance, GDPR compliance, and campaign readiness. Manage data access, segmentation, CDP support, reporting, KPIs, and stakeholder partnerships while driving process improvements, automation, and actionable insights for Marketing and cross-functional teams.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Own cross-functional revenue operations projects from planning through rollout. Improve sales pipeline hygiene, CRM compliance, forecasting inputs, account management workflows, lifecycle processes, reporting definitions, documentation, enablement, and data quality. Coordinate Sales, Marketing, Finance, Data, Technology, Privacy, and Account Management stakeholders. Identify process gaps and practical AI or automation opportunities to reduce manual work and improve GTM execution.

Manage cross-functional projects between trading, risk, and tech teams; build and maintain real-time trading and risk dashboards; improve reporting and processes; define KPIs and deliver data-driven updates to senior management.

Leads day-to-day operations in a high-technology manufacturing environment, managing production performance, staffing, scheduling, capacity, KPIs, and multidisciplinary teams. Drives continuous improvement, root-cause analysis, process optimization, safety and quality compliance, audit follow-up, and corrective action plans. Coaches team leaders and supports operational development projects while ensuring production reliability and continuity across shifts.

Own the end-to-end process converting product, marketing, and account signals into qualified sales opportunities. Build qualification criteria, routing rules, data enrichment and automation, partner across product/marketing/sales/analytics, create feedback loops, and measure and optimize funnel conversion and data quality.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead and manage German payroll delivery and implementations, oversee end-to-end payroll cycles, coach and develop local teams, ensure compliance with German payroll legislation, drive process improvements and customer service, and partner with HR, Finance, Product and Customer Success to scale operations.

Own and scale Services operations across EMEA: capacity and demand forecasting, financial and margin management, Power BI data modeling and reporting, tooling and automation, AI-enabled operational improvements, cross-functional deal and resource planning, and governance to improve utilisation, predictability and profitability.

Lead GTM operations across EMEA and APAC by developing commercial growth strategies, forecasting frameworks, territory plans, sales methodologies, dashboards, and pipeline management processes. Partner with executive leaders across Sales, Finance, Marketing, Customer Success, and Partnerships. Use Salesforce, Outreach, Snowflake, AI, and machine learning to improve forecast accuracy, pipeline conversion, reporting automation, and sales productivity.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Lead and deliver client engagements that improve operational performance across supply chain, sourcing, manufacturing, service operations, and innovation. Apply industry and functional expertise to develop strategies, solve complex problems, build client relationships, and support implementation and transformation initiatives. The role requires strong analytical, communication, teamwork, and self-direction skills, fluency in German and English, and willingness to travel.

Advises clients on transforming operations across supply chain, sourcing, manufacturing, MRO, service operations, and innovation. Applies industry and discipline expertise, analytical problem-solving, and client relationship skills to develop and implement strategies that improve business performance. The role involves working collaboratively in a consulting environment, supporting growth of the Operations Specialists team, and contributing to sustainable client results. Fluency in English and German and willingness to travel are required.

Leads global operations transformation and strategic initiatives across manufacturing, procurement, and supply chain. Manages cross-functional teams, organizational development, capability building, change management, performance standards, and continuous improvement programs affecting approximately 12,000 employees. Partners with senior leadership to align stakeholders, translate strategy into actionable plans, improve operational efficiency, and track results through data-driven metrics. Requires extensive collaboration in a complex matrix organization and up to 25% domestic and international travel.

Own the AI and automation agenda across Customer Operations, including identifying opportunities, building use cases, implementing AI chat and email agents, and managing post-launch monitoring and optimization. Manage multiple cross-functional projects, align stakeholders, track performance, resolve issues, and improve operational processes across Customer Support and Payments, Fraud & Verification.