Operations Manager Jobs in Sunnyvale, CA

Administers and governs enterprise SaaS platforms supporting digital commerce and marketing technology. Responsibilities include platform configuration, identity and access management, RBAC, integrations, security and privacy controls, vendor management, incident and change management, operational governance, reporting, automation, and continuous improvement. Partners with Engineering, Security, Privacy, Product, Legal, Procurement, Finance, business stakeholders, and vendors to ensure reliable, secure, compliant, and user-friendly platform operations.

Own legal operations, contract lifecycle management, agreement triage, templates, repositories, outside counsel billing, legal spend, corporate governance, cap table maintenance, transaction support, and claims and litigation coordination. Administer legal technology, build operational dashboards, improve workflows through automation, and partner with Finance, Accounting, People Operations, Compliance, and business teams.

Lead AI product strategy and strategic operations across a product portfolio. Responsibilities include market assessments, market sizing, buy/build/partner analysis, quarterly reviews, annual planning, budgeting, hiring, KPI tracking, executive stakeholder management, and AI initiatives that drive growth and operational efficiency. The role partners with Product, Engineering, Finance, and senior leadership in a fast-paced enterprise SaaS environment.

Leads multiple product development, new product introduction, and launch programs from planning through delivery. Coordinates cross-functional stakeholders, mitigates risks, resolves bottlenecks, communicates milestones to senior leadership, and improves product operations processes. The role also promotes AI-enabled workflows, continuous improvement, and scalable execution across product and business teams.

Lead strategy and operations for B2B initiatives, partnering with product, sales, business development, finance, engineering, and operations teams. Define roadmaps, run go-to-market and adoption experiments, build scalable playbooks, automate workflows with AI agents, establish performance metrics, and communicate results to senior leadership. The role requires taking pilots from experimentation through sustainable production processes while driving growth, operational excellence, and cross-functional alignment.

Manages daily fitness club operations alongside the General Manager, supervising front-line, Kids’ Club, and Club Attendant teams. Responsibilities include scheduling, labor and timekeeping compliance, member service, retail and inventory, cleanliness, safety, childcare operations, cash handling, reporting, facility coordination, training, and employee performance. The role requires flexible scheduling and minimal occasional travel to nearby clubs or training.

Leads onsite event operations for a dedicated client, directing team members, overseeing meeting and event sourcing and planning, managing service partners, maintaining service levels and budgets, and resolving client challenges. Provides coaching, training, process improvement, metric tracking, and special-project leadership while supporting operational consistency and client satisfaction.

Supports the General Manager by overseeing hotel departments, staff scheduling, budgets, guest services, room availability, maintenance, inspections, quality assurance, employee relations, training, and emergency procedures. The role supervises Front Office, Housekeeping, and Engineering while ensuring brand standards, operational efficiency, guest satisfaction, revenue controls, and employee engagement. Regular weekend work and active participation in the Manager on Duty program are required.

Directs site operations, service schedules, personnel, facilities programs, budgets, quality audits, inventory, contracts, and regulatory compliance. Manages supervisors and employees, coordinates with customers and subcontractors, maintains financial and contractor records, supports business development, and ensures safe, compliant service delivery. The role requires communication, planning, customer service, project management, and occasional travel to work locations or customer sites.

Own HR operations, employee lifecycle processes, and the ADP Workforce Now HRIS. Responsibilities include onboarding and offboarding, data governance, reporting, compliance, compensation administration, benefits and payroll system support, vendor management, immigration program coordination, and managing a People Operations Analyst. The role requires strong HRIS administration, analytical, communication, organizational, and project management skills.

Leads tax operations transformation engagements involving tax reporting strategy, compliance, process improvement, and financial analysis. Manages client-facing plans, budgets, timelines, and deliverables; advises on tax accounting and governance; reviews tax data and documentation; translates regulatory changes into operational actions; and uses digital and AI-enabled tools to improve workflows. The Manager also coaches teams, resolves issues, manages client relationships, and supports compliance and independence requirements.

Manages daily club operations, Front Desk services, staff hiring and development, scheduling, payroll, member relations, safety, inventory, programs, and facility standards. Ensures compliance with company policies and regulations while delivering a high-quality member experience. Coordinates with management, vendors, members, and guests; resolves concerns and supports events, training, and continuous operational improvement. The role requires flexibility for varied shifts, weekends, holidays, and occasional travel between properties.

Manages daily development operations and provides strategic administrative support across fundraising teams. Responsibilities include calendar and travel coordination, budgeting and financial reconciliation, hiring and onboarding support, vendor contracts, records management, donor and gift administration, event logistics, project coordination, reporting, and workflow improvement. The role supports donor engagement, fundraising programs, team development, and cross-functional collaboration while handling confidential information and maintaining efficient departmental operations.

Directs multiple service programs, schedules personnel and routes, audits quality and inventory, manages budgets and contracts, ensures regulatory and safety compliance, oversees facilities operations, and serves as liaison among customers, employees, contractors, and management. The role also supports business development, workforce supervision, training, financial reporting, and long-range operational planning.

Leads AWS cloud infrastructure and operations delivery for client environments. Manages project planning, budgets, timelines, architecture, migrations, network deployments, incident resolution, service management, and operational readiness. Reviews technical deliverables, improves operations through automation and AI-enabled workflows, builds client relationships, communicates risks and status, and mentors junior professionals. The role requires at least five years of cloud infrastructure delivery experience, including two years leading enterprise-scale AWS work.

Leads client-facing AWS cloud infrastructure and operations engagements, including platform design, deployment, networking, security controls, migration planning, and modernization. Advises clients on cloud strategy, landing zones, architecture patterns, and solution economics. Oversees complex workstreams, validates technical outcomes, manages delivery risks, communicates with stakeholders, and coaches teams in cloud engineering and operational practices.

Build and lead Zocdoc’s Talent Operations function from scratch. Own and optimize recruiting technology, integrations, knowledge systems, dashboards, metrics, data integrity, and compliance processes. Partner with Talent Acquisition, People Analytics, Legal, People Systems, and Total Rewards to improve recruiting efficiency and stakeholder experience. Manage two Recruiting Coordinators while remaining hands-on with tooling, documentation, reporting, process design, vendor management, and cross-functional initiatives.

Manages product operations for connected vehicle products, including L2/L3 support triage, incident escalations, queue health, SLO tracking, stakeholder alignment, product documentation, localization, vendor coordination, product launches, process improvements, and Voice of Customer insights.

Own the operational backbone for Professional Services delivery, including Rocketlane PSA administration, staffing and capacity planning, partner subcontracting, program intake, dashboards, utilization reporting, and delivery insights. Coordinate cross-functional workflows across Services, Customer Success, Finance, Sales, and Partners while improving process consistency, data quality, forecast accuracy, and scalable operating rhythms.

Leads payer back-office strategy, technology, and operations consulting engagements for health services clients. Responsibilities include modernizing payer operations, optimizing processes, analyzing business data, managing change, improving service delivery models, coaching teams, engaging stakeholders, and validating quality and compliance outcomes. The role leads large projects and develops strategic recommendations for operational excellence.

Manages daily operations and strategic administrative support for the Annual Giving team and Executive Director. Responsibilities include budgeting, expense reconciliation, reporting, donor database maintenance, prospect research, calendar and travel coordination, hiring administration, meetings, vendor invoices, document management, and confidential communications. The role also analyzes team effectiveness, supports donor engagement, prepares departmental reports, and contributes to special projects.

Leads consulting engagements focused on customer sales and service strategies, sales operations, customer engagement, and revenue growth. Analyzes client needs, guides teams through strategy implementation, identifies business transformation opportunities, promotes AI-enabled sales processes, manages stakeholder relationships, and coaches high-performing teams.

Leads payer back-office strategy, technology, and operations consulting engagements in the health services sector. Manages client accounts, supervises teams, analyzes complex business problems, and drives payer modernization, process optimization, change management, and operational transformation. Develops client relationships, oversees project resources and logistics, coaches team members, and ensures high-quality service delivery and continuous improvement.

Leads manufacturing program execution across NPI and sustaining operations, including EVT through MP readiness, build and test planning, transition to production, risk management, quality issue resolution, supply chain strategy, and executive communication. Coordinates engineering, manufacturing, supply chain, quality, contract manufacturers, and product management to drive milestones, readiness gates, corrective actions, and cross-functional decisions.

Leads planning, execution, and oversight of multiple complex technology programs. Defines goals and schedules, manages resources, budgets, risks, and milestones, and coordinates cross-functional stakeholders. Presents data-driven recommendations, drives consensus, supports technology process improvements, and promotes operational excellence. The role also develops team members, strengthens accountability, and ensures program delivery aligns with strategic objectives, business needs, financial forecasts, and company policies.