AWS Cloud Infrastructure and Operations Delivery Manager

The Opportunity
As a Cloud Infrastructure and Operations Delivery Manager you will oversee client-facing cloud infrastructure and operations work within our Advisory practice, focusing on Amazon Web Services delivery, platform support, and network architecture. As a Manager you will lead teams, coach junior professionals, and drive assigned workstreams by balancing project planning, delivery timelines, and quality expectations while applying sound judgment across complex client needs. In this role at PwC, you will guide cloud infrastructure, operations, and service management efforts, coordinate issue resolution, and help shape reliable AWS-based solutions that support client objectives.
In this role, you will collaborate with multidisciplinary teams to deliver scalable and secure technology platforms. You will be responsible for analyzing complex problems, developing high-quality deliverables, and cultivating meaningful client relationships. By embracing technology and innovation, you will enhance your delivery and encourage others to do the same, contributing to the success of our firm.
Responsibilities
- Leading cloud infrastructure and operations delivery workstreams for AWS-based client environments
- Managing project planning, budgeting, execution, and timeline tracking across infrastructure initiatives
- Guiding teams through cloud architecture design, network deployment, migration, and modernization activities
- Reviewing technical deliverables for cloud infrastructure, virtualization, connectivity, and security controls
- Coordinating incident resolution, root-cause analysis, and operational troubleshooting across cloud and network platforms
- Validating service management processes, operational readiness, and support procedures for client environments
- Mentoring junior team members and using work review sessions to build technical depth and delivery skills
- Identifying opportunities to improve cloud operations through automation, digital tooling, and AI-enabled workflows
- Building client relationships and communicating technical options, risks, and delivery status to stakeholders
What You Must Have
- At least a Bachelor's degree
- At least 5 years of experience in cloud infrastructure delivery, including 2 or more years leading AWS work at enterprise scale
What Sets You Apart
- Preference for at least one of the following fields of study: Computer Science, Information Technology, Information Systems, Engineering
- At least one of the following: AWS Certified Solutions Architect Professional or AWS Certified DevOps Engineer Professional preferred; PMP, PMI-ACP, or Certified ScrumMaster
- Master's of Science or an MBA is preferred
- Executing AWS partner motions, including Migration Acceleration Program (MAP) funding, proofs of concept, co-sell activities, and AWS Marketplace private offers
- Delivering cloud transformation initiatives within industry environments
- Demonstrating AWS cloud infrastructure delivery across client engagements
- Leading teams through project planning, execution, and delivery
- Coaching junior professionals and reviewing deliverables for quality
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
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