Operations Manager Jobs in Oakland, CA

Lead design and delivery of AI-driven P&C insurance operations solutions: analyze client needs, architect and implement AI/software solutions, manage projects and budgets, coach teams, train clients, ensure adoption, and maintain standards, governance, and evaluation practices to drive operational efficiency and innovation.

Lead AI-enabled operating models and transformation roadmaps for payer back-office functions. Advise senior stakeholders, drive measurable outcomes, manage workstreams, apply analytics and automation, coach teams, facilitate workshops, and deliver operational improvements across payer operations and technology platforms.

Lead payer back-office strategy and operations engagements: supervise and coach teams, manage client accounts and workstreams, design and implement operational strategies, solve complex payer back-office problems (claims, enrollment, billing, membership), and apply technology and data interactions to improve efficiency and deliver client value.

Manage branch operations for an equipment rental business by supporting financial objectives, policy compliance, sales initiatives, service quality, safety, and productivity. Oversee and performance-manage inside sales representatives, drivers, and other staff. Coach and train employees, promote accountability and safety, ensure standard process compliance, and provide excellent customer service in partnership with the Branch Manager.

Manage day-to-day operations for 12+ client accounts (~$1M+ ARR), drive operational metrics and client growth, resolve escalations, standardize processes, collaborate cross-functionally, and support scaling of onboarding and RCM operations. Travel ~10-20%.

Own customer support and payments risk operations for subscriptions, credits, and payments. Handle billing issues, refunds, disputes, chargebacks, fraud investigations, and account anomalies. Build workflows, escalation paths, macros, SLAs, and support metrics. Manage payment-platform and outsourced support relationships, partner with Product and Engineering on recurring issues, and scale internal and vendor operations as volume grows.

The Sr. Product Marketing Manager will oversee release marketing and PMM operations, coordinating product launches and enhancing processes within the PMM team.

Manages nonprofit fundraising operations, including Salesforce data integrity, gift processing, reporting, dashboards, donor systems, staff training, onboarding, reconciliations, and regional support. Supervises a Gift Processing Associate, improves development systems and processes, coordinates Salesforce enhancements, maintains fundraising protocols, and supports revenue tracking across the organization. This remote role requires occasional travel.

Lead sales operations and customer experience consulting initiatives: analyze touchpoints, design customer journey maps, optimize sales processes, oversee CRM and retention strategies, apply systems thinking and trend analysis, direct and coach teams, validate client outcomes, and drive service excellence to improve satisfaction and business growth.

Lead GTM strategy and revenue operations for global Sales: design segmentation, territory and coverage models, analyze funnel and productivity, run WBR/MBR cadence, lead cross-functional programs, translate goals into technical requirements, and champion AI/automation to improve sales productivity and execution.

Manage day-to-day operations of the San Francisco robotics workshop: tools, equipment, contractors, purchasing, inbound/outbound logistics, inventory, shop safety, and operational projects to keep engineers unblocked.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Own HR operations including compliance, payroll, benefits, hiring logistics, onboarding, and office management. Build people programs (performance, onboarding, L&D), improve processes, and partner with leaders to scale the team.

The Operations Manager will lead teams in delivering exceptional guest experiences, focusing on operational leadership, team development, and business performance in a hospitality setting.

Lead and manage global operational workflows and compliance programs (e.g., Global Fonts, Player Data Compliance). Serve as central liaison between studios and corporate teams, manage vendor proposals and contract tracking, maintain tracking systems, deprecate high-risk assets, optimize processes using modern tools, and provide project management support for software migrations, tool rollouts, and M&A integration.

Manage daily operations and facilities for two K-12 charter campuses: oversee custodial staff and vendors, lead facility projects and emergency response, coordinate events and building usage, run safety and training programs, supervise front office coverage, track operations data, and communicate with school leadership, families, and community stakeholders to ensure safe, well-maintained campuses.

Own and scale end-to-end physical-data collection operations: scheduling, operator utilization, station uptime, throughput and quality. Recruit and develop operators and shift leads, standardize playbooks and SOPs across sites, partner with Quality and Annotation teams, stand up partner-site deployments, and build reporting that tracks collected hours, quality, and cost.

Leads product, formulation, packaging, and SKU onboarding across master data and PLM systems. Defines data standards, hierarchies, workflows, playbooks, SLAs, and quality metrics; manages PLM operations, integrations, and system enhancements. Partners with R&D, Supply Chain, Regulatory, Commercial, Quality, and IT to govern product lifecycle data. Manages and develops a small analyst team while building scalable processes and resolving data issues.

The role involves managing revenue operations, pricing, billing processes, and financial modeling, alongside strategic finance projects and leadership collaboration.

Own client implementation and account lifecycle for complex healthcare customers: manage end-to-end onboarding, act as primary contact for largest accounts, drive operational metrics and process improvements, mentor junior team members, and collaborate cross-functionally to scale operations and reporting.

Manage Provider Dispute Resolution (PDR) and No Surprise Billing operations across Commercial, Medi‑Cal and Medicare lines; ensure regulatory compliance and audit readiness; lead onshore and offshore teams; improve processes, training, and strategic initiatives to reduce disputes and drive operational efficiency.

The Business Operations Manager will support key business functions, collaborate with stakeholders, and assist in strategic planning and project management.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Manage revenue accounting processes including revenue recognition under ASC 606, oversee financial audits, and improve operational efficiencies within finance teams.

Lead and manage clinical operations for global Class III implantable device studies. Oversee study planning, site activation, vendor/CRO management, monitoring, regulatory compliance (GCP), cross-functional coordination, and post-clinical support to enable clinical execution and product launch.