Operations Manager Jobs in Santa Clara, CA

Manage end-to-end supply chain operations spanning demand planning, procurement, production planning, inventory, and logistics. Develop efficiency and cost-reduction strategies, improve customer satisfaction, lead cross-functional continuous improvement, monitor performance metrics, implement corrective actions, and ensure regulatory and policy compliance. Provide team guidance and coaching while integrating technology, mitigating risks, and driving operational excellence.

Lead and scale design operations by implementing processes, managing multi-team programs, coordinating reviews and workflows, and partnering with product and engineering to improve planning, delivery, and staffing. Promote sustainable delivery culture and operational readiness across global design, research, and content teams.

Lead design and delivery of AI-driven P&C insurance operations solutions: analyze client needs, architect and implement AI/software solutions, manage projects and budgets, coach teams, train clients, ensure adoption, and maintain standards, governance, and evaluation practices to drive operational efficiency and innovation.

Lead global supplier selection and relationship management for integrators, VARs, and OEMs. Drive sourcing, cost optimization, forecasting, and multi-location inventory sizing/oversight to ensure global data center availability. Measure supplier performance and integrate AI tools to improve workflows and decision-making.

Own the financial, contractual, and procurement backbone for data center physical security. Manage OPEX/CAPEX budgets, forecasting, variance analysis, vendor contracting (MSA/SOW), procurement standards, RFPs, vendor performance, reporting/OKRs, and Rhythm of Business while partnering with Finance, Procurement, Legal, and security stakeholders to scale operations.

Lead lifecycle management of engineering hardware in an R&D lab: inventory, deployment, repair, troubleshooting, tracking, decommissioning, process improvements, safety, and cross-functional coordination to keep teams unblocked.

Lead supply chain operations and demand planning for major North America retail, e-tail, and distribution accounts. Drive CPFR conversations, forecast and inventory modeling, analyze sales/inventory data, partner cross-functionally to meet revenue and service-level goals, resolve operational issues, and implement improvements to optimize channel performance.

Lead AI-enabled operating models and transformation roadmaps for payer back-office functions. Advise senior stakeholders, drive measurable outcomes, manage workstreams, apply analytics and automation, coach teams, facilitate workshops, and deliver operational improvements across payer operations and technology platforms.

Lead payer back-office strategy and operations engagements: supervise and coach teams, manage client accounts and workstreams, design and implement operational strategies, solve complex payer back-office problems (claims, enrollment, billing, membership), and apply technology and data interactions to improve efficiency and deliver client value.

Leads administrative and operational functions for multidisciplinary survey project teams. Oversees project setup, workflows, budgets, billing, contracts, compliance, staffing coordination, reporting, and closeout. Partners with project managers and technical teams to improve financial performance, standardize processes, resolve bottlenecks, and ensure consistent project delivery. Provides operational guidance, mentoring, and support across projects while maintaining client-service and quality standards.

Drive end-to-end execution of semiconductor programs, ensuring alignment across teams, managing risks, and meeting customer commitments with high quality.

Manage day-to-day operations for 12+ client accounts (~$1M+ ARR), drive operational metrics and client growth, resolve escalations, standardize processes, collaborate cross-functionally, and support scaling of onboarding and RCM operations. Travel ~10-20%.

Lead and manage an SRE/Platform engineering team to ensure reliability, scalability, and performance of CrowdStrike's cloud-native security platform. Provide technical leadership, incident command, SLO-driven reliability, capacity planning, automation, and mentorship while collaborating with cross-functional teams.

Manage supplier relationships and deliver high-quality datasets for AI models. Responsible for sourcing strategy, project management, and budget discipline.

Manages global safety and security operations, including physical security, executive protection, special events, investigations, risk management, incident response, staffing, contracts, budgets, and performance reporting. Partners with security leadership and executives to implement policies, improve programs, respond to emergencies, and maintain high-quality client service.

Own customer support and payments risk operations for subscriptions, credits, and payments. Handle billing issues, refunds, disputes, chargebacks, fraud investigations, and account anomalies. Build workflows, escalation paths, macros, SLAs, and support metrics. Manage payment-platform and outsourced support relationships, partner with Product and Engineering on recurring issues, and scale internal and vendor operations as volume grows.

The Sr. Product Marketing Manager will oversee release marketing and PMM operations, coordinating product launches and enhancing processes within the PMM team.

Own day-to-day finance operations: vendor payments, AP/procure-to-pay, accounting partner oversight, budget vs. actuals, cash forecasting, lender reporting, tax compliance, controls, and building cost accounting processes.

Lead end-to-end Americas benefits and leave operations, owning HRIS data integrity, vendor/TPA and carrier relationships, SLA-driven performance, LOA lifecycle, compliance, and employee experience. Manage and develop a team of benefits specialists, drive operational improvements and automation, and partner cross-functionally (Total Rewards, Payroll, Legal) while integrating AI tools to increase efficiency.

Lead sales operations and customer experience consulting initiatives: analyze touchpoints, design customer journey maps, optimize sales processes, oversee CRM and retention strategies, apply systems thinking and trend analysis, direct and coach teams, validate client outcomes, and drive service excellence to improve satisfaction and business growth.

Oversee day-to-day operations and administration for multiple buildings. Lead supervisors to ensure contract compliance, cost control, quality inspections, inventory management, client relations, staff hiring/training, union coordination, and safety/OHS adherence. Respond to customer issues, increase billable services, and support Project Manager on operational performance.

Lead GTM strategy and revenue operations for global Sales: design segmentation, territory and coverage models, analyze funnel and productivity, run WBR/MBR cadence, lead cross-functional programs, translate goals into technical requirements, and champion AI/automation to improve sales productivity and execution.

Lead and scale Treasury Operations including cash management, liquidity planning, global cash operations, forecasting, payment execution, bank account structure, collateral and facility management, SOX/compliance support, and debt fundraising. Partner cross-functionally (Finance, Legal, Sales, CDO), mentor junior staff, develop repeatable processes, and prepare ad-hoc analyses for senior leadership.

The role involves analyzing business performance, enhancing analytical models, translating technical concepts, automating reporting, and collaborating across teams to provide insights to leadership.

Lead regional service operations for semiconductor/display equipment: forecast financial and manpower needs, manage startups, inventories and warranty costs, hire and train customer engineers, ensure customer satisfaction and uptime, enforce safety and quality improvement, escalate system issues, and develop team talent and career plans.