Operations Manager Jobs in Santa Clara, CA

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Lead end-to-end execution of data center operations programs, owning roadmaps, milestones, and SOPs. Drive hardware logistics, rack integration, and facility readiness, remove bottlenecks, manage program health reporting, risk mitigation, and cross-functional coordination to ensure scalable, reliable infrastructure and deliver data-driven insights to leadership.

Manage and grow a 24/7 Fleet Reliability operations team responsible for provisioning, validating, and troubleshooting server nodes. Drive automation, observability, incident management, onboarding, documentation, and process improvements to scale fleet delivery and reliability while supporting high‑criticality, time‑sensitive operations.

Lead and manage global operational workflows and compliance programs (e.g., Global Fonts, Player Data Compliance). Serve as central liaison between studios and corporate teams, manage vendor proposals and contract tracking, maintain tracking systems, deprecate high-risk assets, optimize processes using modern tools, and provide project management support for software migrations, tool rollouts, and M&A integration.

Own execution, coordination, and governance for Data Center Operations business systems (DCIM, CMMS, ITSM/Jira, project controls). Translate operational pain points into product requirements, lead vendor selection and implementations, drive integrations and data quality, and manage change, training, adoption, reporting, and documentation. Serve as primary liaison between DC Ops and IT, Systems Engineering, and Enterprise Applications to ensure successful deployments and operational readiness across sites.

Lead and manage an SRE/Platform engineering team to ensure reliability, scalability, and performance of CrowdStrike's cloud-native security platform. Provide technical leadership, incident command, SLO-driven reliability, capacity planning, automation, and mentorship while collaborating with cross-functional teams.

Lead end-to-end program management for flagship event content, creating scalable operating models, tracking content lifecycles, coordinating cross-functional workstreams, ensuring quality and alignment to corporate narratives, and delivering executive reporting. Build reusable templates, governance, and AI-enabled efficiencies while managing concurrent programs, third-party event recommendations, and ad hoc special projects for the PSM Launch Office.

Lead global supplier selection and relationship management for integrators, VARs, and OEMs. Drive sourcing, cost optimization, forecasting, and multi-location inventory sizing/oversight to ensure global data center availability. Measure supplier performance and integrate AI tools to improve workflows and decision-making.

Serve as the senior HR partner to Operations leadership, leading People Business Partner (PBP) strategy and a team of PBPs. Lead workforce planning, org design, talent calibration, senior leadership development, expansion workstreams, and advise on complex people risk and workplace issues. Drive consistent, high-quality people support across a high-volume, rapidly scaling operations organization.

The Sr. Product Marketing Manager will oversee release marketing and PMM operations, coordinating product launches and enhancing processes within the PMM team.

Own the financial, contractual, and procurement backbone for data center physical security. Manage OPEX/CAPEX budgets, forecasting, variance analysis, vendor contracting (MSA/SOW), procurement standards, RFPs, vendor performance, reporting/OKRs, and Rhythm of Business while partnering with Finance, Procurement, Legal, and security stakeholders to scale operations.

Lead GTM strategy and revenue operations for global Sales: design segmentation, territory and coverage models, analyze funnel and productivity, run WBR/MBR cadence, lead cross-functional programs, translate goals into technical requirements, and champion AI/automation to improve sales productivity and execution.

Lead design and delivery of AI-driven P&C insurance operations solutions: analyze client needs, architect and implement AI/software solutions, manage projects and budgets, coach teams, train clients, ensure adoption, and maintain standards, governance, and evaluation practices to drive operational efficiency and innovation.

Lead and deliver P&C insurance claims operations consulting engagements: analyze client needs, implement technology solutions, manage projects and teams, provide training, mentor staff, and drive process and analytics-based improvements to optimize operational efficiency.

Lead AI-enabled operating models and transformation roadmaps for payer back-office functions. Advise senior stakeholders, drive measurable outcomes, manage workstreams, apply analytics and automation, coach teams, facilitate workshops, and deliver operational improvements across payer operations and technology platforms.

Lead payer back-office strategy and operations engagements: supervise and coach teams, manage client accounts and workstreams, design and implement operational strategies, solve complex payer back-office problems (claims, enrollment, billing, membership), and apply technology and data interactions to improve efficiency and deliver client value.

Lead sourcing and procurement initiatives using Coupa to improve efficiency, reduce costs, manage supplier relationships, conduct spend analysis, negotiate contracts, and mentor teams while supporting budgeting and compliance.

Lead end-to-end supply chain integration including procurement, production, inventory, and distribution. Optimize build rates, forecast demand, manage suppliers, implement lean and continuous improvement, set KPIs, collaborate cross-functionally, and present performance updates to senior management to improve efficiency and reduce costs.

Lead and scale Treasury Operations including cash management, liquidity planning, global cash operations, forecasting, payment execution, bank account structure, collateral and facility management, SOX/compliance support, and debt fundraising. Partner cross-functionally (Finance, Legal, Sales, CDO), mentor junior staff, develop repeatable processes, and prepare ad-hoc analyses for senior leadership.

Manage people and end-to-end data center operations to meet SLAs/OKRs, ensure safety/security/compliance, drive service delivery, budgeting, incident response, and cross-functional collaboration to optimize datacenter availability and efficiency.

Manage silicon bring-up schedules from power-on to production release. Create wafer forecasts, negotiate chip/board demand and allocations, lead prototype deliveries, track NPI milestones, mitigate schedule risks, improve processes, and drive analytics tool implementation.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Lead complex, cross-functional technology and operations programs for Marketplace Seller Risk. Define roadmaps, budgets, KPIs, and mitigation strategies; partner with Product, Engineering, Data Science, Compliance, and Business teams to deliver scalable, data-driven solutions that improve marketplace integrity and operational performance.

Lead cross-functional technology and operational initiatives for Marketplace Seller Risk. Plan and execute programs, define goals and risks, build dashboards and analyses, partner with Product/Engineering/Operations/Compliance, improve processes and governance, support financial planning, and communicate status and insights to leadership to reduce fraud and improve marketplace integrity.

Lead and scale Sales Operations for the MIPS business unit: develop sales operations strategy, own pipeline and forecasting, run deal desk and quote-to-cash governance, design territory and quota plans, align incentives, drive cross-functional operating rhythms, and hire and develop a high-performing sales operations team.