Operations Manager Jobs in Santa Clara, CA

Leads payer back-office strategy, technology, and operations consulting engagements in the health services sector. Manages client accounts, supervises teams, analyzes complex business problems, and drives payer modernization, process optimization, change management, and operational transformation. Develops client relationships, oversees project resources and logistics, coaches team members, and ensures high-quality service delivery and continuous improvement.

Leads consulting engagements focused on customer sales and service strategies, sales operations, customer engagement, and revenue growth. Analyzes client needs, guides teams through strategy implementation, identifies business transformation opportunities, promotes AI-enabled sales processes, manages stakeholder relationships, and coaches high-performing teams.

Leads manufacturing program execution across NPI and sustaining operations, including EVT through MP readiness, build and test planning, transition to production, risk management, quality issue resolution, supply chain strategy, and executive communication. Coordinates engineering, manufacturing, supply chain, quality, contract manufacturers, and product management to drive milestones, readiness gates, corrective actions, and cross-functional decisions.

Build and lead Zocdoc’s Talent Operations function, owning recruiting technology, systems integrations, knowledge management, dashboards, reporting, process improvement, compliance, and vendor relationships. The role combines hands-on operations work with management of two Recruiting Coordinators and collaboration across Talent Acquisition, People Analytics, Legal, People Systems, and Total Rewards.

Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.

Drive end-to-end execution of semiconductor programs, ensuring alignment across teams, managing risks, and meeting customer commitments with high quality.

Leads healthcare provider technology and business operations transformation engagements. Advises clients on technology strategy, solution design, operating models, process improvement, and AI-enabled platforms. Manages complex, multi-year workstreams, governance, dependencies, executive reporting, change management, and user adoption. Develops proposals, supports practice growth, coaches consulting teams, and applies analytics and benchmarking to improve outcomes across provider administrative functions such as finance, HR, supply chain, and workforce operations.

Owns Customer Success operations projects from design through implementation, including playbooks, workflows, automation, dashboards, reporting, health scoring, and renewal-risk processes. Partners with Data Engineering, BI, Finance, RevOps, Product, and Sales to improve CS data infrastructure and operational execution. Translates complex data into leadership recommendations and retention insights while operating autonomously in a fast-paced B2B SaaS environment.

Lead daily onsite operations for autonomous and wheelchair-accessible vehicle fleets. Ensure safe, reliable, compliant service; resolve real-time fleet and rider-accessibility issues; analyze ridership and utilization data; coordinate with local partners, drivers, operators, and internal teams; improve WAV rider experiences; and travel monthly to support driver onboarding, safety training, and operational relationships across U.S. markets.

Owns end-to-end NAND supply planning and allocation across contract manufacturers. Converts supplier allocations into executable build plans, manages purchase orders, inventory, safety stock, and shortage mitigation, and validates consumption and inventory data. Partners with Finance on pricing, cost variance, aging, and working capital. Serves as the primary interface among Commodity, Demand Planning, Finance, suppliers, and contract manufacturers, providing recommendations and reporting for management and S&OP.

Oversee daily car rental operations, fleet readiness, staffing, workflows, and customer service. Lead, coach, and recruit a sales-driven team while monitoring KPIs, preparing Excel-based performance reports, resolving bottlenecks, forecasting operational needs, and implementing process improvements that balance profitability with customer satisfaction.

Coordinate cross-functional product go-to-market programs from planning through launch, adoption, and optimization. Build project plans, operating mechanisms, launch documentation, feedback loops, status updates, and decision logs. Partner with Product, Sales, Marketing, Enablement, Analytics, Finance, and leadership to align stakeholders, manage dependencies, identify blockers, and improve execution. Translate operational data and customer or field feedback into clear priorities and recommendations.

Supervise housekeeping and front desk operations, ensuring guest satisfaction, service quality, staffing, scheduling, financial controls, and smooth interdepartmental coordination. Manage recruiting, onboarding, training, evaluations, and disciplinary actions. Support front desk procedures, guest recommendations, hotel services, bookings, and oversold room coordination while maintaining operational standards and handling workplace issues.

Coordinates cross-functional product go-to-market programs from planning through launch, adoption, and optimization. Builds project plans, operating mechanisms, documentation, feedback loops, status reporting, and decision processes. Partners with Product, Sales, Marketing, Enablement, Analytics, Finance, and leadership to align stakeholders, track dependencies, surface insights, improve workflows, and support product readiness and commercial execution.

Serve as primary finance business partner and HQ liaison for 42dot's US branch. Own budgeting, FP&A, project approval, and budget vs. actual tracking. Coordinate accounting, taxation, treasury, audits, and SOX/internal control compliance with external advisors and Korea HQ. Administer corporate cards and T&E programs, manage reimbursements, provide T&E policy training, and streamline expense workflows.

The Operations Manager leads strategic operational initiatives, optimizing production and supply chains while ensuring compliance with quality and regulatory standards in defense navigation technology.

Manage wedding, reception, social, and corporate event operations, including ordering, scheduling, inventory, hiring, training, and event staff leadership. Partner with the General Manager to ensure flawless execution and exceptional guest service. The role combines administrative work with hands-on event-day responsibilities and requires strong organization, communication, follow-through, empathy, and availability for weekends, evenings, and holidays.

Own and optimize the legal department’s technology stack, including CLM, privacy, procurement, and ticketing systems. Lead technology evaluations, implementations, integrations, migrations, upgrades, automation, and AI initiatives while ensuring privacy and compliance. Partner with Legal, Finance, Procurement, and IT to improve workflows, manage vendors, track metrics, and deliver training and support. Serve as project manager for concurrent cross-functional initiatives and recommend continuous process improvements.

Manages branch operations, profitability, staffing, scheduling, routing, vehicle safety, DOT compliance, and customer service. Supervises warehouse and field service teams, recruits and coaches employees, supports field training, oversees water treatment system installation and service, controls labor costs, resolves escalated issues, and maintains a safe, compliant work environment. The role involves frequent outdoor work, vehicle operation, physical activity, and lifting equipment.

Own sourcing strategy, supplier negotiations, delivery, budgeting, and performance for human-generated datasets supporting AI model training and validation. Manage supplier pipelines, pricing, quality, capacity, risks, and delivery targets while improving sourcing processes and coordinating with engineering, quality, and other stakeholders.

Leads administrative and operational functions for a trademark practice, managing trademark paralegals, transfer specialists, and practice assistants. Oversees workflows, productivity, staffing, training, performance management, procedural documentation, and process improvements. Partners with attorneys and leadership, monitors trademark law and USPTO developments, implements operational changes, and supports team development. Requires quarterly travel to firm offices.

Own fleet-wide reliability and operations programs for a rapidly scaling AI cloud infrastructure platform. Establish reliability metrics, dashboards, OKRs, and success criteria; identify systemic gaps across compute, storage, networking, hardware, firmware, software, and operations; and lead cross-functional initiatives that improve fleet readiness, availability, utilization, and stability. Manage dependencies, risks, incident follow-ups, root cause actions, and executive communications while ensuring improvements scale with fleet growth.

Lead global privacy compliance operations by conducting privacy and data transfer assessments, identifying and remediating risks, maintaining governance documentation, supporting incident response and data subject rights operations, overseeing vendor reviews, and developing metrics, training, reporting, and scalable privacy controls. Partner with legal, technical, procurement, product, and business teams to implement regulatory requirements and improve privacy program maturity.

Manage end-to-end semiconductor production planning, scheduling, capacity forecasting, procurement, supplier coordination, and logistics across wafers, packaging, assembly, and test. Partner with foundries, OSATs, engineering, validation, and internal operations teams to support engineering builds and mass-production ramp. Build forecasts, dashboards, and executive reports while mitigating supply, test infrastructure, and manufacturing bottlenecks.

Own and optimize the global marketing campaign operations lifecycle from intake and prioritization through production, QA, and launch. Design scalable workflows, governance systems, SLAs, templates, and automation across Asana, Marketo, and Splash. Partner with regional marketing and operations teams to improve campaign velocity, enable marketer self-service, and drive adoption. Use analytics, AI, and workflow automation to reduce manual work, measure operational performance, and continuously improve delivery processes.