Operations Manager Jobs in San Jose, CA

Lead AI product strategy and strategic operations across a product portfolio. Responsibilities include market assessments, market sizing, buy/build/partner analysis, quarterly reviews, annual planning, budgeting, hiring, KPI tracking, executive stakeholder management, and AI initiatives that drive growth and operational efficiency. The role partners with Product, Engineering, Finance, and senior leadership in a fast-paced enterprise SaaS environment.

Leads multiple product development, new product introduction, and launch programs from planning through delivery. Coordinates cross-functional stakeholders, mitigates risks, resolves bottlenecks, communicates milestones to senior leadership, and improves product operations processes. The role also promotes AI-enabled workflows, continuous improvement, and scalable execution across product and business teams.

Own global renewals and churn forecasting, governance, executive reporting, and operational improvements. Partner with Renewals, Finance, Customer Success, Analytics, and Data Science to improve forecast accuracy, identify retention risks, support capacity planning and compensation operations, and scale recurring-revenue processes and tooling.

Directs site operations, service schedules, personnel, facilities programs, budgets, quality audits, inventory, contracts, and regulatory compliance. Manages supervisors and employees, coordinates with customers and subcontractors, maintains financial and contractor records, supports business development, and ensures safe, compliant service delivery. The role requires communication, planning, customer service, project management, and occasional travel to work locations or customer sites.

Own HR operations, employee lifecycle processes, and the ADP Workforce Now HRIS. Responsibilities include onboarding and offboarding, data governance, reporting, compliance, compensation administration, benefits and payroll system support, vendor management, immigration program coordination, and managing a People Operations Analyst. The role requires strong HRIS administration, analytical, communication, organizational, and project management skills.

Leads sales operations consulting engagements by analyzing client needs, developing customer sales and service strategies, managing client accounts, supervising teams, and driving revenue growth. Oversees project planning, budgeting, execution, and delivery while coaching team members, improving sales effectiveness, supporting prospecting, and enabling cross-selling and upselling initiatives. Uses business transformation, strategic planning, and technology innovation to improve customer satisfaction and operational efficiency.

Leads tax operations transformation engagements involving tax reporting strategy, compliance, process improvement, and financial analysis. Manages client-facing plans, budgets, timelines, and deliverables; advises on tax accounting and governance; reviews tax data and documentation; translates regulatory changes into operational actions; and uses digital and AI-enabled tools to improve workflows. The Manager also coaches teams, resolves issues, manages client relationships, and supports compliance and independence requirements.

Manages daily club operations, Front Desk services, staff hiring and development, scheduling, payroll, member relations, safety, inventory, programs, and facility standards. Ensures compliance with company policies and regulations while delivering a high-quality member experience. Coordinates with management, vendors, members, and guests; resolves concerns and supports events, training, and continuous operational improvement. The role requires flexibility for varied shifts, weekends, holidays, and occasional travel between properties.

Manage weekly executive approval processes for a data center site selection team, including intake, quality checks, stakeholder sign-offs, tracking, and reporting. Lead business-side implementation and testing of a portfolio management platform, including requirements, UAT, feedback triage, data migration, and adoption. Maintain dashboards, workflows, documentation, leadership communications, and operating reviews while identifying automation and process improvement opportunities.

Manages daily development operations and provides strategic administrative support across fundraising teams. Responsibilities include calendar and travel coordination, budgeting and financial reconciliation, hiring and onboarding support, vendor contracts, records management, donor and gift administration, event logistics, project coordination, reporting, and workflow improvement. The role supports donor engagement, fundraising programs, team development, and cross-functional collaboration while handling confidential information and maintaining efficient departmental operations.

Leads AWS cloud infrastructure and operations delivery for client environments. Manages project planning, budgets, timelines, architecture, migrations, network deployments, incident resolution, service management, and operational readiness. Reviews technical deliverables, improves operations through automation and AI-enabled workflows, builds client relationships, communicates risks and status, and mentors junior professionals. The role requires at least five years of cloud infrastructure delivery experience, including two years leading enterprise-scale AWS work.

Leads client-facing AWS cloud infrastructure and operations engagements, including platform design, deployment, networking, security controls, migration planning, and modernization. Advises clients on cloud strategy, landing zones, architecture patterns, and solution economics. Oversees complex workstreams, validates technical outcomes, manages delivery risks, communicates with stakeholders, and coaches teams in cloud engineering and operational practices.

Build and lead Zocdoc’s Talent Operations function from scratch. Own and optimize recruiting technology, integrations, knowledge systems, dashboards, metrics, data integrity, and compliance processes. Partner with Talent Acquisition, People Analytics, Legal, People Systems, and Total Rewards to improve recruiting efficiency and stakeholder experience. Manage two Recruiting Coordinators while remaining hands-on with tooling, documentation, reporting, process design, vendor management, and cross-functional initiatives.

Oversee daily operations of an R&D robotics facility and manage workcell projects from space design through installation, commissioning, and maintenance. Plan facility layouts for equipment and workflows, coordinate cross-functional teams, and maintain a safe, organized, efficient environment. The role also values knowledge of electrical infrastructure, power loads, fabrication, mechanical assembly, prototyping, and shop tools.

Manages daily clinic operations, including scheduling, front desk activities, facility needs, client engagement, and staff coordination. Supports Behavior Interventionist hiring, onboarding, performance, retention, and RBT credentialing while collaborating with HR and Clinical Directors. Ensures prescription fulfillment, compliance, organized clinic operations, caregiver communication, event promotion, and a positive client and staff experience.

Manage daily 3PL delivery operations, including routing, dispatch readiness, scheduling, driver and customer service support, delivery exception resolution, logistics coordination, payroll review, inventory checks, compliance monitoring, team onboarding, and operational reporting. Success is measured through delivery performance, driver satisfaction, safety, retention, productivity, and fleet cost management.

Leads payer back-office strategy, technology, and operations consulting engagements for health services clients. Responsibilities include modernizing payer operations, optimizing processes, analyzing business data, managing change, improving service delivery models, coaching teams, engaging stakeholders, and validating quality and compliance outcomes. The role leads large projects and develops strategic recommendations for operational excellence.

Manage legal operations systems, processes, vendors, budgets, e-billing, knowledge repositories, eDiscovery, and cross-functional programs. Administer Ironclad and SimpleLegal, improve contract lifecycle management, support legal spend forecasting, and drive adoption of AI-enabled workflows. Partner with Legal, Finance, IT, Security, and business teams to evaluate and deploy responsible AI tools, manage legal department initiatives, and improve operational efficiency through reporting, documentation, training, and change management.

Manages daily operations and strategic administrative support for the Annual Giving team and Executive Director. Responsibilities include budgeting, expense reconciliation, reporting, donor database maintenance, prospect research, calendar and travel coordination, hiring administration, meetings, vendor invoices, document management, and confidential communications. The role also analyzes team effectiveness, supports donor engagement, prepares departmental reports, and contributes to special projects.

Leads consulting engagements focused on customer sales and service strategies, sales operations, customer engagement, and revenue growth. Analyzes client needs, guides teams through strategy implementation, identifies business transformation opportunities, promotes AI-enabled sales processes, manages stakeholder relationships, and coaches high-performing teams.

Leads payer back-office strategy, technology, and operations consulting engagements in the health services sector. Manages client accounts, supervises teams, analyzes complex business problems, and drives payer modernization, process optimization, change management, and operational transformation. Develops client relationships, oversees project resources and logistics, coaches team members, and ensures high-quality service delivery and continuous improvement.

Manages Samsung’s authorized service-location operations across the Sacramento region. Responsibilities include investigating escalations, monitoring support queues, improving SOPs, analyzing KPIs, preparing operational reports, supporting service partners, onboarding field staff, and coordinating with operations, training, engineering, and field teams. The role conducts site visits, drives corrective actions, ensures compliance with repair standards, and provides cross-functional technical and operational support. Travel may reach 80% and the role requires handling materials weighing up to 25 pounds.

Directs facilities service programs, schedules personnel and routes, audits quality and safety, manages inventories, budgets, contracts, contractors, and customer relationships. Ensures regulatory and contract compliance, oversees supervisors and employees, supports hiring and training, maintains financial and contractor records, and contributes to service promotion and long-term facility improvement plans. Some travel is required.

Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.

Drive end-to-end execution of semiconductor programs, ensuring alignment across teams, managing risks, and meeting customer commitments with high quality.