Program and Operations Manager

Posted 15 Days Ago
2 Locations
Remote or Hybrid
Expert/Leader
Manufacturing
The Role
Drive end-to-end execution of semiconductor programs, ensuring alignment across teams, managing risks, and meeting customer commitments with high quality.
Summary Generated by Built In
About Tylsemi

Tylsemi is building and scaling high-impact semiconductor operations. We partner across design, manufacturing, and supply chain to bring silicon from concept to high-volume production with speed, quality, and predictable execution.

Role Overview

As a Program and Operations Manager at Tylsemi, you will drive end-to-end execution across complex, cross-functional semiconductor programs—aligning stakeholders, building operating cadence, and ensuring predictable delivery from planning through ramp. This role is ideal for leaders with 10+ years of experience who combine rigorous program management with a strong customer experience mindset, turning ambiguity into clear plans, measurable outcomes, and trusted execution across sites and time zones.

What You’ll Do
  • Own program execution across multiple workstreams (e.g., silicon development milestones, manufacturing readiness, supply chain, quality, and customer deliverables), ensuring schedule, scope, and risk are actively managed

  • Build and run the operating system for execution: weekly business reviews, milestone reviews, action tracking, decision logs, and escalation paths that keep teams aligned and unblocked

  • Translate customer needs into clear requirements, success criteria, and deliverables; ensure commitments are realistic, documented, and met with high quality

  • Drive cross-functional alignment across engineering, product, operations, manufacturing partners, and supply chain to deliver predictable outcomes

  • Develop integrated program plans (dependencies, critical path, resourcing assumptions) and maintain them with disciplined change control

  • Identify risks early (technical, schedule, supplier, quality, logistics) and lead mitigation plans through closure; communicate tradeoffs and options clearly

  • Establish and track KPIs for program health and operational performance (on-time delivery, cycle time, issue aging, quality escapes, customer satisfaction signals)

  • Improve processes and tooling for repeatable execution (templates, playbooks, dashboards, retrospectives, continuous improvement actions)

  • Support multi-site and international execution with clear communication, documentation, and handoff practices

What We’re Looking For
  • 10+ years of experience in program management, operations, or cross-functional delivery roles in semiconductors, hardware, or complex technical environments

  • Proven ability to lead large, multi-stakeholder programs with competing priorities and tight timelines

  • Strong customer experience orientation: ability to understand customer expectations, manage communications, and drive outcomes that build trust

  • Excellent executive communication: concise status, clear asks, crisp decision framing, and effective escalation when needed

  • Strong operational rigor: planning, dependency management, risk management, and follow-through to closure

  • Comfort operating in ambiguity and creating structure—defining processes, roles, and success metrics where they don’t yet exist

  • Experience working across international teams, suppliers, and partners with sensitivity to time zones and cultural differences

Required Skills
  • Program management

  • Customer experience

Nice to Have
  • Semiconductor lifecycle experience (NPI, tapeout-to-ramp, manufacturing readiness, supplier management, quality systems)

  • Experience building operational dashboards and program health metrics for leadership reviews

  • Background in process improvement methodologies (Lean, Six Sigma, or similar) applied to execution and delivery

  • Experience managing customer-facing programs, including issue triage, RCA coordination, and communication plans

Success in This Role Looks Like
  • Programs run with a predictable cadence: clear milestones, owners, and decision-making, with minimal last-minute surprises

  • Cross-functional teams stay aligned on priorities, dependencies, and tradeoffs—even across multiple sites and time zones

  • Customer commitments are met with high quality, and communication is proactive, clear, and trusted

  • Risks are surfaced early and mitigated effectively, improving on-time delivery and reducing execution churn

  • Operational processes become more repeatable and scalable through documented playbooks, metrics, and continuous improvement

Location
  • San Jose, CA

  • International

Experience

10+ years (scope and ownership will be aligned to experience level).

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The Company
10 Employees

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