Top Operations Management Jobs in Caloocan

Reposted 5 Days AgoSaved
Hybrid
Pasig, Eastern Manila District, National Capital Region, PHL
Mid level
Mid level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Financial Operations Manager ensures the accuracy of financial processes, coordinates cross-functional projects, and strengthens financial controls while adapting to evolving business needs.
Top Skills: Bi ToolsErpExcelFinancial Systems
Reposted 14 Days AgoSaved
Hybrid
Taguig City, Metro Manila, National Capital Region, PHL
Entry level
Entry level
Fintech • Financial Services
Manage mortgage lending operations, oversee processes, ensure compliance, and collaborate with teams to enhance efficiency in lending activities.
Reposted 5 Days AgoSaved
In-Office
Manila, Metro Manila, National Capital Region, PHL
Senior level
Senior level
eCommerce • Fintech • Payments • Software • Financial Services
Lead strategy and day-to-day management of outsourced BPO customer operations. Own vendor/site relationships, SLAs, capacity planning, contracts, and performance. Run cross-functional programs, apply data-driven problem solving and continuous improvement, partner with Product, Finance, Quality, and WFM, and drive operational efficiencies and customer experience improvements across global vendor sites.
Top Skills: Ai ToolsBi ToolsExcelKaizenLeanSalesforceSix SigmaSprinklrSQLWorkforce Management ToolingZendesk
Reposted 5 Days AgoSaved
In-Office
Manila, Metro Manila, National Capital Region, PHL
Senior level
Senior level
eCommerce • Fintech • Payments • Software • Financial Services
As Senior Manager, you'll build and lead the Concierge Experience team focused on providing exceptional customer service, managing performance, and establishing service standards. You'll partner with various departments to enhance customer interactions in a compliance-aware environment.
Reposted 3 Hours AgoSaved
In-Office
Manila, Metro Manila, National Capital Region, PHL
Mid level
Mid level
Fintech • Payments • Financial Services
The Operations Manager leads in a high-volume customer service environment, ensuring quality service, team performance, coaching, and process improvements. They are responsible for meeting financial and performance targets while fostering a positive team culture.
Reposted 3 Hours AgoSaved
In-Office
2 Locations
Mid level
Mid level
Fintech • Healthtech • Analytics
The Operations Manager (Voice) leads a call center team, ensuring service quality and performance meets contractual standards while mentoring team leaders and supporting client expansion.
Top Skills: Lean Six Sigma ToolsRevenue Cycle Management
Reposted YesterdaySaved
Remote or Hybrid
2 Locations
Mid level
Mid level
Analytics
The Operations Manager will oversee daily operations, enhance business processes, manage budgets, and ensure compliance and performance metrics are met.
3 Days AgoSaved
In-Office
Quezon City, Metro Manila, National Capital Region, PHL
Mid level
Mid level
Food
Manage daily store operations for Kenangan Coffee, supervising staff across multiple stores, ensuring product quality, health and safety compliance, inventory control, sales targets, and local marketing to drive revenue and excellent customer service.
5 Days AgoSaved
Hybrid
2 Locations
Junior
Junior
Information Technology • Manufacturing
Support Hong Kong daily operations with focus on last-mile delivery, warehouse coordination, inventory monitoring, supplier and logistics management, cost control, exception handling, reporting, and process improvement to enhance operational efficiency and customer experience.
Top Skills: ExcelMS Office
5 Days AgoSaved
In-Office
Pasig, Eastern Manila District, National Capital Region, PHL
Junior
Junior
Other
Lead an operations team to meet KPIs by coaching teammates and team leaders, assigning tasks, improving daily processes, analyzing data, and handling chargebacks/disputes to deliver excellent customer experience.
Reposted 5 Days AgoSaved
In-Office
Taguig, Southern Manila District, National Capital Region, PHL
Senior level
Senior level
Fintech • Payments • Financial Services
The Operations Manager will oversee data monitoring, develop SOPs, support sales, ensure compliance, and enhance operational workflows in the fintech sector.
Top Skills: Bi DashboardsExcelSQL
Reposted 5 Days AgoSaved
In-Office
Taguig, Southern Manila District, National Capital Region, PHL
Mid level
Mid level
Professional Services • Consulting
Manage day-to-day operations, CRM (Go High Level) and workflow automation; track projects, build dashboards, optimize pipelines, support LinkedIn lead lists, coordinate outsourced work, and provide light executive administrative support to ensure operational visibility and timely follow-through.
Top Skills: AsanaClickupEmail Marketing And Automation ToolsGo High Level (Ghl)Google WorkspaceLinkedInNotionTrello
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Reposted 5 Days AgoSaved
In-Office
Quezon City, Metro Manila, National Capital Region, PHL
Mid level
Mid level
Fintech • Insurance • Financial Services
The Procurement Operations Manager will play a pivotal role in enhancing procurement practices, driving operational efficiency. By joining our dynamic team, you’ll have opportunities for growth, support, and a chance to influence meaningful change across the organization.
Reposted 5 Days AgoSaved
In-Office
Taguig, Southern Manila District, National Capital Region, PHL
Mid level
Mid level
Internet of Things • Consulting
The Operations Manager oversees operations across various teams, ensuring efficiency, compliance with policies, and achievement of client KPIs through effective management and team development.
Top Skills: DatabasesMS Office
Reposted 5 Days AgoSaved
In-Office
Makati, Southern Manila District, National Capital Region, PHL
Senior level
Senior level
Information Technology • Real Estate • Analytics
Oversee customer support strategy and operations for a large team, driving efficiency and high-quality service while managing complex customer issues and performance metrics.
Top Skills: AnalyticsCx PlatformsFreshdesk
Reposted 5 Days AgoSaved
Remote
National Capital Region, PHL
7-7 Annually
Expert/Leader
7-7 Annually
Expert/Leader
Fintech • Software • Financial Services
The Reports Operations Manager will lead the CDA Operational Analytics team, manage KPIs, oversee report distribution, and ensure infrastructure performance and data security while collaborating with cross-functional teams.
Top Skills: AWSAzureGCPLooker StudioPythonRSQL
11 Days AgoSaved
In-Office
Makati City, Metro Manila, National Capital Region, PHL
Senior level
Senior level
Energy
Lead and coach Team Leaders to meet client SLAs and financial targets. Oversee operational reporting, staffing, forecasting, and continuous improvement. Build client relationships, conduct performance reviews, resolve employee relations, and partner cross-functionally to implement best practices and drive consistent operational performance.
11 Days AgoSaved
In-Office
Manila, Metro Manila, National Capital Region, PHL
Senior level
Senior level
Real Estate • Software
Manage a team of Support Analysts handling MRI Software inquiries; monitor queues and SLAs, coach and review performance, conduct audits, handle escalations, implement tactical plans for strategic initiatives, create support knowledgebase content, and drive process improvements to enhance client experience.
Top Skills: Mri Software
12 Days AgoSaved
Hybrid
Pasig, Eastern Manila District, National Capital Region, PHL
Junior
Junior
Cloud • HR Tech
Lead and develop a nightshift Technology Operations team supporting NA; own escalations, SLA adherence, capability development, stakeholder management, and continuous improvement within a global VMS/MSP operating model.
Top Skills: CopilotCrm SystemsExcelMS OfficePowerPointProjectSalesforceTicketing SystemsVisioVmsWord
Reposted 12 Days AgoSaved
Hybrid
Taguig, Southern Manila District, National Capital Region, PHL
Mid level
Mid level
Other
The Operations Manager oversees supervisors, enhances productivity, coaches teams, addresses issues, and fosters relationships to improve operational processes.
Top Skills: Fast Reliable Internet ConnectionFunctional Computer MicrophoneProfessional Microphone Headset
Reposted 3 Days AgoSaved
Remote
6 Locations
Mid level
Mid level
Retail • Sales
Manage end-to-end Shopify store operations, enhance customer experience, ensure accuracy in order fulfillment, and implement systems for efficiency and compliance.
Top Skills: GorgiasShopifyShopify Flow
13 Days AgoSaved
In-Office
Pasig City, Eastern Manila District, National Capital Region, PHL
Senior level
Senior level
Artificial Intelligence • Professional Services • Consulting • Automation
Manage end-to-end AR and AP operations, coach and develop team leaders, ensure compliance, drive process improvements, generate performance reports, liaise with stakeholders, and maintain training, audits, and KPIs to meet program expectations.
Top Skills: CRMErpExcelMS Office
Reposted 13 Days AgoSaved
In-Office
Quezon City, Metro Manila, National Capital Region, PHL
Mid level
Mid level
Other
The Operations Manager leads a team, helping them achieve targets, managing relationships, and refining processes to improve customer experience.
Top Skills: Cloud-Based Infrastructure
14 Days AgoSaved
In-Office
Pasig City, Eastern Manila District, National Capital Region, PHL
Senior level
Senior level
Artificial Intelligence • Professional Services • Consulting • Automation
Lead and optimize contact center and back-office BPO operations, manage staffing, productivity, quality, and CX metrics; perform root-cause analysis, produce executive reports, present to clients and leadership, drive accountability, implement automation and process improvements, and partner with WFM, QA, Training, HR, IT, and recruitment.
Top Skills: ExcelIndex MatchPivot TablesPower QueryVlookupXlookup
14 Days AgoSaved
In-Office
Pasig City, Eastern Manila District, National Capital Region, PHL
Senior level
Senior level
Artificial Intelligence • Professional Services • Consulting • Automation
Lead and optimize BPO/back-office operations, manage staffing, productivity, quality, and CX metrics, drive operational excellence, perform root-cause analysis, produce executive-level reports, present to clients and leadership, partner with WFM/QA/Training/HR/IT, and identify automation and scalability opportunities.
Top Skills: Index MatchExcelPivot TablesPower QueryVlookupXlookup
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