Top QA Engineer Jobs in Manila

The Vice President, Finance Solutions Lead Analyst will oversee the Finance Quality Assurance team, ensuring the accuracy of regulatory and management reporting. They will manage a team, contribute to strategic direction, and ensure compliance with financial standards while liaising with senior stakeholders. Responsibilities include testing financial systems and implementing quality assurance processes within Citi.

As a Quality Assurance Intern at Mondelēz International, you will monitor compliance with GMP requirements, analyze process variability, participate in loss reduction projects, and communicate with other departments regarding quality and processing issues.

The Pre-sales Engineer will support the sales team by conducting engineering designs, managing tender processes, generating proposals, and collaborating with various teams to ensure accurate project estimations and specifications. Responsibilities include evaluating tender documents, communicating requirements, and preparing final submissions for sales managers.

The Project Manager will oversee business and technical projects, ensuring they align with business goals and are completed on time and within budget. Responsibilities include defining project scope, developing comprehensive project plans, leading cross-functional teams, managing stakeholder relationships, and facilitating project evaluations.

The Quality Assurance Administrator will monitor and evaluate the quality of customer calls, document quality issues, oversee service monitors, and provide feedback and education to staff while ensuring compliance with Wells Fargo's risk and compliance programs.

As a Sr Quality Assurance Analyst, you will design and develop algorithms for automatic speech recognition systems, optimize their performance, conduct experiments, troubleshoot technical issues, and analyze large datasets. The role involves collaboration with teams and ensuring quality across resources, providing actionable feedback, and generating reports to improve customer experience.

The Quality Assurance Administrator monitors and evaluates customer call quality, documents performance issues, oversees service monitors, and collaborates with staff to improve service standards.

As a BPO Manager at Emma, you will establish operational foundations for a new business line, oversee BPO operations, drive process improvements, track performance through KPIs, and collaborate with stakeholders to enhance service delivery and communication.

As a Senior Software Quality Assurance Specialist, you will support the implementation of Integrated Management Systems, facilitate compliance assessments, conduct audits, and provide training. You will collaborate with product development teams to ensure quality and regulatory requirements are met throughout the product lifecycle. You will also track key performance indicators and assist in continuous improvement initiatives.

The Associate Principal Consultant will serve as a Senior Business Analyst in the banking sector, focusing on requirements gathering, solution design, testing phases, and collaboration with stakeholders and vendors to enhance project delivery and issue resolution.

As a Business Analyst at iRely, you'll analyze logistics workflows to identify ERP requirements, document business needs, collaborate with development teams, manage projects, test system updates, and provide training and support to end users. You will ensure alignment with operational goals and drive continuous improvement in system capabilities.

As a Quality Assurance Analyst, you will monitor and evaluate communication channels to ensure quality standards, execute audits, provide actionable feedback on customer experiences, analyze QA data for trends, and collaborate on process improvements.

The Project Manager will oversee Section 508 compliance projects, applying management skills to plan, organize, and manage activities for accessibility projects. The role involves leading project teams, coordinating resources, ensuring document compliance, and managing contractors' performance to meet contract expectations.

The Quality Assurance Specialist monitors and ensures quality of client-facing communications, including conducting audits, providing coaching, analyzing CSAT feedback, and developing improvement plans. The role involves collaboration with teams to report on compliance and drive performance improvements.

Quality Assurance Analysts will evaluate inbound and outbound calls, assess customer experiences, and provide feedback to improve service quality. They will manage scorecards, create dashboards for performance visualization, and participate in weekly calls to discuss trends and insights.

The Senior QA Engineer ensures software quality by creating and executing test plans, identifying defects, and collaborating with development teams. Responsibilities include monitoring quality standards, participating in sprint planning, providing guidance to junior engineers, and maintaining user documentation for acceptance processes.

The Customer Engagement Lead will oversee and empower the customer service team by setting clear performance goals, fostering a collaborative culture, managing escalated inquiries, and ensuring customer satisfaction through effective communication and operational management. This role also involves mentoring staff, utilizing CRM systems, visiting client sites, and maintaining organization within Google Drive.