Top Operations Management Jobs in Davao City

Leads Team Leaders and oversees operational performance, client service-level agreements, financial targets, reporting, staffing, employee development, and client relationships. The role manages performance, resolves employee issues, coordinates with support functions, implements improvement plans, and participates in client business reviews to maintain service quality and achieve operational goals.

Leads operational performance and transformation across all Philippines business lines. Responsibilities include KPI management, risk and audit readiness, capacity planning, SOP governance, vendor oversight, budgeting, continuous improvement, automation, transformation delivery, stakeholder management, and technology operations oversight. The role manages teams and initiatives across a complex matrixed organization while translating APAC strategy into local execution.

Leads day-to-day delivery for dedicated client teams, serving as the operational liaison to U.S. leadership. Owns performance, quality, KPIs, SLAs, reporting, QA processes, coaching, staffing, scheduling, and process improvement. The role manages account growth, resolves bottlenecks, and ensures service levels are met in a remote outsourcing environment.

Lead a remote pod of Account Specialists managing Amazon client accounts. Responsibilities include coaching, one-on-ones, performance conversations, quality assurance, workload planning, timesheet review, leave coverage, onboarding, training, and limited account management. The role progresses from learning Amazon processes to independently leading pod routines within 90 days.

Owns cross-department operations as the CEO’s right-hand operator, coordinating Sales, Marketing, Customer Success, and Product. Responsibilities include KPI tracking, quality control, SOP enforcement, executive support, client communication, event logistics, CRM and AI workflow oversight, and process improvement. The role requires high responsiveness across time zones, including six-day workweeks and occasional travel, with potential growth into a COO position.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Manage product launches and operational improvements, test processes, coordinate issue resolution with headquarters, create training and support materials, train Sales and Operations teams, manage marketing and sales collateral, and gather frontline feedback to improve products and processes.

Leads Partner Sales Operations for global Channel and MSP organizations. Manages a team, reporting, pipeline visibility, forecasting, Salesforce governance, data quality, dashboards, enablement, and process alignment. Analyzes sales and partner metrics, presents recommendations to leadership, maintains documentation, and drives AI and automation adoption to improve operational efficiency and decision-making.

Coordinate international shipments of machines, components, and spare parts from dispatch through delivery. Manage customs documentation, inventory records, carrier communications, vendor invoice verification, discrepancy resolution, cost tracking, operational documentation, and administrative workflows. The role requires strong organization, independent task ownership, professional communication, spreadsheet proficiency, and familiarity with international shipping and EU import/export procedures.

Manage business operations, project workflows, CRM pipelines, automations, lead tracking, and customer engagement systems. Maintain project dashboards, monitor deadlines, coordinate outsourced work, improve operational processes, organize LinkedIn lead databases, and support outreach follow-up. Provide light executive assistance through reminders, progress updates, and occasional scheduling. The role requires proactive, independent coordination across multiple priorities and systems.

Oversee night-shift manufacturing operations, production scheduling, resource allocation, quality, safety, and order fulfillment. Lead and mentor cross-functional teams, track throughput and performance KPIs, address production issues, coordinate maintenance, and maintain documentation. Drive Lean, Six Sigma, and continuous-improvement initiatives using statistical analysis and quality tools to improve productivity, efficiency, and defect prevention.

Provide administrative and technical support to the CIO: manage product imports and data in Acumatica ERP, maintain Shopify store, monitor integrations and system performance, troubleshoot and coordinate with vendors, create and maintain SOPs and documentation, analyze data and reports in Excel/Google Sheets, manage calendars and projects, and support automation and system improvements. Occasional after-hours support required.

Own and optimize the marketing technology stack, including CRM, automation, and analytics platforms. Manage campaign reporting, dashboards, data quality, lead flow, attribution, and scalable workflows for enterprise and mid-market campaigns. Align marketing metrics with business outcomes, collaborate with Sales Operations, and build marketing operations processes and best practices from the ground up in a B2B environment.

The Talent Operations Manager will oversee the entire hiring process, write compelling job descriptions, manage candidate pipelines, and optimize recruitment systems to ensure efficient hiring practices for elite talent.

Lead and develop managers and senior staff across US and Philippine teams, drive operational excellence, oversee workflows (ClickUp), support change management, foster culture and employee growth, ensure client commitments and collaborate with HR on escalations.

Lead Philippines finance and operations: manage GL/AP/AR, month/quarter/year-end close, inventory/COGS and equipment depreciation, prepare PFRS/IFRS financial statements, ensure BIR/SEC tax compliance and filings, handle audits, design SOPs and internal controls, leverage NetSuite/cloud ERP to automate reporting and support cross-functional budgeting and inventory tracking for a distributed team.

Own high-priority strategic and operational mandates across areas such as service delivery, commercial enablement, business performance, market development, product development, and cross-functional initiatives. Responsibilities include structuring ambiguous problems, developing recommendations, leading implementation, building dashboards and operating cadences, improving processes, tracking performance, and taking increasing ownership of functions, markets, or business areas.

Own the client lifecycle for law firm clients: launch campaigns, manage lead distribution/routing, resolve lead-quality disputes with data, lead a small team, maintain Monday.com and SOPs, and coordinate fulfillment partners and call centers.

The Operations Manager will oversee daily operations, enhance business processes, manage budgets, and ensure compliance and performance metrics are met.

Lead crew case management operations for high-complexity clinical, legal, and logistical cases. Manage a specialist team, review care plans, coordinate with medical, legal, and HR teams, support shipboard medical teams and 24/7 duty rotation, oversee disembarkations and return-to-work planning, conduct utilization reviews and arbitration representation, drive performance metrics, policy development, and crew health program design.

Lead and manage crew case management and clinical operations, overseeing high-complexity clinical, legal, and logistical cases. Coordinate care plans, disability claims, disembarkations, medevacs, and return-to-work planning. Support shipboard medical teams, participate in 24/7 duty rotation, drive quality improvement, policy development, KPI monitoring, team coaching, and crew health program development.

Lead daily crew case management operations, oversee high-complexity clinical and legal cases, coordinate shipboard and shoreside medical care, manage claims and disembarkations, run utilization reviews, develop crew health programs and policies, and supervise a case management team to ensure regulatory compliance and continuous improvement.

Maintain accurate daily operational checklists, perform precise data entry and review, build and manage Google Sheets, catch and correct errors, and support the operations team with ad hoc tasks in a fully remote role.