Top Operations Management Jobs in Davao City

Manage business operations, project workflows, CRM pipelines, automations, lead tracking, and customer engagement systems. Maintain project dashboards, monitor deadlines, coordinate outsourced work, improve operational processes, organize LinkedIn lead databases, and support outreach follow-up. Provide light executive assistance through reminders, progress updates, and occasional scheduling. The role requires proactive, independent coordination across multiple priorities and systems.

Oversee night-shift manufacturing operations, production scheduling, resource allocation, quality, safety, and order fulfillment. Lead and mentor cross-functional teams, track throughput and performance KPIs, address production issues, coordinate maintenance, and maintain documentation. Drive Lean, Six Sigma, and continuous-improvement initiatives using statistical analysis and quality tools to improve productivity, efficiency, and defect prevention.

Own day-to-day business operations, coordinating priorities, people, contractors, clients, members, and follow-ups. Maintain records, CRM data, KPI dashboards, SOPs, workflows, onboarding, community support, content publishing, and growth campaign execution. Serve as an operational filter for the Founder and Growth Operator, escalating only critical matters. The role requires proactive judgment, confidentiality, strong organization, and dependable execution in a fast-moving remote business.

Owns business operations and project management infrastructure across departments. Responsibilities include governing SOPs, driving continuous process improvement, maintaining Notion project tracking, supporting product launches, coordinating enterprise client workflows, managing spreadsheet-based reporting, and improving organizational visibility and accountability. The role requires an experienced, systems-oriented operator with strong AdTech knowledge, data and AI fluency, and the ability to structure ambiguous workstreams.

Own operational performance for a client by improving processes, systems, data, project execution, AI automation, and organizational structure. Responsibilities include building KPI dashboards, resolving data inconsistencies, driving projects, auditing and integrating technology systems, implementing AI workflows, documenting SOPs, and clarifying accountability. The role requires independently diagnosing problems, designing solutions, executing changes, and ensuring adoption in founder-led or growing businesses.

Own and optimize the marketing technology stack, including CRM, automation, and analytics platforms. Manage campaign reporting, dashboards, data quality, lead flow, attribution, and scalable workflows for enterprise and mid-market campaigns. Align marketing metrics with business outcomes, collaborate with Sales Operations, and build marketing operations processes and best practices from the ground up in a B2B environment.

The Talent Operations Manager will oversee the entire hiring process, write compelling job descriptions, manage candidate pipelines, and optimize recruitment systems to ensure efficient hiring practices for elite talent.

Evaluate and document the quality of customer interactions, provide feedback on agent performance, and participate in quality monitoring sessions.

Lead and coach a team of recruiters to meet account hiring goals; develop sourcing strategies, manage performance and reporting, ensure SLA adherence, forecast resourcing, maintain data integrity, and partner with CRM and senior leadership to drive client satisfaction.

Lead payments operational functions including dispute and chargeback management, fraud investigations, payment performance monitoring, PSP and partner management, and operational support for Customer Success. Define SLAs, drive tooling and automation priorities, set operational standards, and own incident response and reporting to improve outcomes across payments, risk, fraud, and compliance.

Lead Philippines finance and operations: manage GL/AP/AR, month/quarter/year-end close, inventory/COGS and equipment depreciation, prepare PFRS/IFRS financial statements, ensure BIR/SEC tax compliance and filings, handle audits, design SOPs and internal controls, leverage NetSuite/cloud ERP to automate reporting and support cross-functional budgeting and inventory tracking for a distributed team.

Oversee day-to-day operations for client delivery in a high-growth BPO, ensure service quality and consistency, support process improvements, enable employee development, and partner with cross-functional teams to meet client KPIs and operational goals.

Own and lead APAC payroll operations, ensuring accurate, timely, and compliant payroll processing across countries. Manage payroll staff through mentorship and support, oversee third-party payroll and accounting providers, coordinate with internal and external stakeholders, monitor international payroll regulations, and implement best practices, KPIs, and SLA metrics. The role requires strong analytical, problem-solving, people-management, and process-improvement skills in a fully remote, asynchronous environment.

Own high-priority strategic and operational mandates across areas such as service delivery, commercial enablement, business performance, market development, product development, and cross-functional initiatives. Responsibilities include structuring ambiguous problems, developing recommendations, leading implementation, building dashboards and operating cadences, improving processes, tracking performance, and taking increasing ownership of functions, markets, or business areas.

Oversee contact centre operations, workforce planning, resource allocation, performance management, and team leadership. Develop efficiency and customer satisfaction strategies, monitor KPIs, implement corrective actions, ensure regulatory compliance, and collaborate with Quality Assurance and Training teams. Coach leaders and agents while fostering employee engagement, well-being, and professional development.

Owner of Propeller's 24/7 chat and email support operations: lead and coach a global support team, drive operational performance and process improvements, implement AI-enabled workflows, and partner cross-functionally to improve speed, quality, and customer experience.

Manage day-to-day call center operations for assigned client programs, lead and develop front-line supervisory staff, monitor KPIs and financials, implement action plans to improve performance, collaborate with HR and support teams on staffing and training, and escalate operational issues to senior management.

Own the client lifecycle for law firm clients: launch campaigns, manage lead distribution/routing, resolve lead-quality disputes with data, lead a small team, maintain Monday.com and SOPs, and coordinate fulfillment partners and call centers.

The Operations Manager will oversee daily operations, enhance business processes, manage budgets, and ensure compliance and performance metrics are met.

Lead GetGround’s Manila operation of 45+ employees across accounting, customer support, and related functions. Own delivery, quality, capacity planning, statutory filing deadlines, technical accounting escalations, recruitment, culture, and team development. Drive AI and automation adoption, improve processes and productivity, and provide operational feedback to tool development teams. The role requires a qualified accountant with large-scale leadership experience and strong operational judgment.

Lead crew case management operations for high-complexity clinical, legal, and logistical cases. Manage a specialist team, review care plans, coordinate with medical, legal, and HR teams, support shipboard medical teams and 24/7 duty rotation, oversee disembarkations and return-to-work planning, conduct utilization reviews and arbitration representation, drive performance metrics, policy development, and crew health program design.

Lead and manage crew case management and clinical operations, overseeing high-complexity clinical, legal, and logistical cases. Coordinate care plans, disability claims, disembarkations, medevacs, and return-to-work planning. Support shipboard medical teams, participate in 24/7 duty rotation, drive quality improvement, policy development, KPI monitoring, team coaching, and crew health program development.

Manage Finance & Accounting operations, lead client stakeholder engagement, develop teams, drive process improvements, ensure compliance and operational excellence.

Lead and execute multi-workstream projects to open and operate new autism care centers. Drive launch tasks (real estate, hiring, vendor contracts, EMR/HRIS migrations), build repeatable playbooks, support market operations and acquisitions, provide executive-level follow-through for the CEO, and create AI-native automations and documented workflows to scale operations.

Lead and develop managers and senior staff across US and Philippine teams, drive operational excellence, oversee workflows (ClickUp), support change management, foster culture and employee growth, ensure client commitments and collaborate with HR on escalations.