Top Operations Management Jobs in Davao City

Manage daily logistics playbooks: source and book freight, reconcile inbound inventory, ensure timely warehouse inbounding, verify cross-border documentation (HS codes, commercial invoices), track shipments, maintain operations records, and handle exceptions and process improvements.

Lead and implement cross-functional operational projects, design and document scalable SOPs and workflows, build ClickUp automations, develop dashboards and reporting, manage knowledge and onboarding documentation, partner with department leaders, and support vendor onboarding and high-priority strategic initiatives.

Lead and scale post-purchase customer operations for a DTC e-commerce brand: build SOPs, automate workflows, own KPI reporting (returns, exchanges, cart recovery), coach remote support agents, drive revenue recovery and continuous process improvement using data and cross-functional collaboration.

Owner of Propeller's 24/7 chat and email support operations: lead and coach a global support team, drive operational performance and process improvements, implement AI-enabled workflows, and partner cross-functionally to improve speed, quality, and customer experience.

Manage day-to-day call center operations for assigned client programs, lead and develop front-line supervisory staff, monitor KPIs and financials, implement action plans to improve performance, collaborate with HR and support teams on staffing and training, and escalate operational issues to senior management.

The Product Operations Manager drives clarity and efficiency across product teams by leveraging data insights, aligning cross-functional operations, and enhancing processes for product launches.

Lead and operate end-to-end internal marketing campaigns (email, SMS, VIP showroom, nurture sequences) using GoHighLevel and CRM logic. Own strategy, execution, team management, data hygiene, KPI tracking (CPA/CPL/ROI), and AI-driven copy/reporting to optimize high-volume B2C lead generation.

Own the client lifecycle for law firm clients: launch campaigns, manage lead distribution/routing, resolve lead-quality disputes with data, lead a small team, maintain Monday.com and SOPs, and coordinate fulfillment partners and call centers.

Lead B2B demand-generation and marketing-operations for enterprise SaaS: build AI-enabled marketing workflows, own integrated campaigns (email, paid, organic, events), improve lead scoring and funnel reporting, partner with Sales and regional teams to convert inbound and event engagement into pipeline across Southeast Asia, Japan, and Brazil.

The Operations Manager will oversee daily operations, enhance business processes, manage budgets, and ensure compliance and performance metrics are met.

Manage day-to-day account operations and teams to ensure SLAs, quality, and profitability. Coordinate with product and engineering, implement procedures, train staff, and drive cost/pricing strategies.

Manage end-to-end content production: edit long-form and short-form video, repurpose assets, design thumbnails, schedule and publish across platforms, build film-and-forget workflows, track performance, and optimize content systems in collaboration with the founder.

Own day-to-day operations and go-to-market for Binance Chat: manage feature rollouts, content governance, metrics, user feedback, and cross-functional coordination to improve growth, engagement, and product health.

The Talent Operations Manager will oversee the entire hiring process, write compelling job descriptions, manage candidate pipelines, and optimize recruitment systems to ensure efficient hiring practices for elite talent.

Evaluate and document the quality of customer interactions, provide feedback on agent performance, and participate in quality monitoring sessions.

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

Lead Philippines finance and operations: manage GL/AP/AR, month/quarter/year-end close, inventory/COGS and equipment depreciation, prepare PFRS/IFRS financial statements, ensure BIR/SEC tax compliance and filings, handle audits, design SOPs and internal controls, leverage NetSuite/cloud ERP to automate reporting and support cross-functional budgeting and inventory tracking for a distributed team.

Own the marketing-to-revenue operating system: administer marketing automation, maintain Salesforce-MAP integrations, enforce lead intake and lifecycle rules, ensure campaign tracking and attribution governance, monitor data quality and SLAs, and build operational dashboards to provide visibility into funnel health and campaign impact.

Lead global Pipedrive architecture and automations, integrate sales and marketing tools, maintain data integrity, build dashboards, manage lead flows, support international sales teams, and document SOPs to optimize revenue operations.

Manage end-to-end promotional product projects from enquiry and quotation through sourcing, production, logistics and delivery. Coordinate suppliers across multiple countries, prepare quotes and basic artwork mock-ups, issue purchase orders, track freight, support invoicing/CRM, and improve operational workflows while maintaining proactive customer and supplier communication.

Lead daily crew case management operations, oversee high-complexity clinical and legal cases, coordinate shipboard and shoreside medical care, manage claims and disembarkations, run utilization reviews, develop crew health programs and policies, and supervise a case management team to ensure regulatory compliance and continuous improvement.

Lead end-to-end e-commerce operations: own inventory, forecasting, reorder cycles, supplier and 3PL management, China→US logistics, and customs. Build KPI dashboards, SOPs, and automate workflows (Notion/ClickUp/AI). Manage remote team performance, hiring, onboarding, contractor payments, and monthly OPEX reporting to drive reliable, scalable fulfillment and operational accountability.

Lead and manage consumer finance operational teams to ensure accurate, compliant, high-volume transactional processing. Oversee account lifecycle, reconciliations, cash allocation, and escalation of complex issues. Drive process consistency, risk reduction, stakeholder partnerships, and coach team performance and accountability.

Lead and manage crew case management and clinical operations, overseeing high-complexity clinical, legal, and logistical cases. Coordinate care plans, disability claims, disembarkations, medevacs, and return-to-work planning. Support shipboard medical teams, participate in 24/7 duty rotation, drive quality improvement, policy development, KPI monitoring, team coaching, and crew health program development.