Top Tech Jobs & Startup Jobs in Manila

Provides technical and product support through digital and voice channels, troubleshoots customer issues, explains product features, meets SLAs and support metrics, and escalates complex problems. The role also requires staying current on product updates, identifying customer feedback patterns, validating workflows, and contributing to support and process improvements.

Supports IT business operations and governance through project coordination, reporting, compliance, dependency management, risk tracking, and operational metrics. Communicates requirements, status, risks, and tradeoffs across teams; analyzes governance and control issues; and improves templates, workflows, documentation, and processes. Provides reusable materials, knowledge sharing, and task-level guidance to strengthen team effectiveness and delivery reliability.

Leads end-to-end compliance and operational risk control testing. Evaluates control design, implementation, effectiveness, and coverage gaps; coordinates cross-functional testing; interprets policies; recommends remediation; and improves testing methods, reporting, metrics, automation, and governance.

Execute risk and control testing, assess control design and operating effectiveness, identify gaps and root causes, support remediation, communicate findings, and improve testing methods. Collaborate with cross-functional stakeholders to ensure consistent documentation, efficient execution, and clear reporting of control outcomes.

Lead and develop a Southeast Asia inside sales team based in Metro Manila. The role owns pipeline creation, quota attainment, forecasting, account acquisition, winbacks, free-to-paid conversion, and cross-functional selling. Responsibilities include coaching account executives, establishing scalable sales plays, inspecting Salesforce pipelines, adapting strategies across SEA markets, and using product signals, AI, and automation to improve seller productivity and conversion. The manager will also build a repeatable sales pilot and collaborate with Marketing, RevOps, Product, Solutions Engineering, Growth, and Channel.

Promotes ethical healthcare products to specialists within assigned territories to achieve sales and market-share objectives. Plans and implements CME activities, develops relationships with specialists and key opinion leaders, maintains territory work plans, creates product education programs, monitors sales and competitors, and submits administrative reports. The role requires at least two years of PHR experience, strong communication skills, a valid Med Rep PRC credential, and a valid driver’s license.

Supervise customer service representatives supporting small business banking customers, ensuring timely, high-quality, compliant resolution of inquiries, complaints, and disputes. Improve service policies, procedures, and risk controls; make staffing and tactical decisions; collaborate with internal partners and relationship managers; manage resources; interact with customers; and mentor, develop, and assist in hiring team members.

Leads HR strategy and people operations in the Philippines, partnering with business leaders on organization design, workforce planning, talent management, compensation, employee relations, culture, engagement, succession planning, and transformation initiatives. Coaches senior leaders, develops people plans and capability roadmaps, supports talent acquisition and onboarding, and uses workforce data to anticipate HR needs and improve business performance.

Manages assigned client accounts as the primary point of contact, leads sales discussions, identifies opportunities, pitches TransUnion solutions, negotiates favorable outcomes, and coordinates internal teams. The role uses Salesforce, monitors industry trends, supports analytics-related initiatives, ensures regulatory and privacy compliance, and develops strategic client relationships beyond specific service transactions. This is a hybrid position requiring at least two days weekly in a TransUnion office.

Supports employee records management, onboarding, background checks, HR inquiries, helpdesk tickets, audits, and People team administration. Maintains accurate HRIS data and confidential files, coordinates Philippine pre-employment requirements, assists orientation, tracks background-check cases, and collaborates with Talent Acquisition, IT, workplace services, and managers. This entry-level onsite role serves as a key contact for new hires and employees while contributing to process improvements and engagement initiatives.

Processes employee lifecycle changes, HR operations, payroll, statutory benefits, records management, service requests, and employee inquiries. Maintains case documentation, resolves issues, escalates complex cases, performs quality audits, and supports HR initiatives. Requires knowledge of Philippine labor laws and statutory benefits, strong customer service and communication skills, analytical and problem-solving abilities, and proficiency in Microsoft Office. PeopleSoft experience is preferred.