Top IT Jobs in Quezon City

Lead and shape the IT SOX program: scope and document IT controls, advise IT and business teams on ITGCs and application controls, coordinate internal/external audit testing, track and remediate control deficiencies, and support control design for new products and system implementations.

Manage end-to-end clinical and non-clinical IT projects for healthcare clients, including scope definition, planning, resource allocation, risk mitigation, stakeholder communication, compliance documentation, and status reporting. Lead cross-functional teams, serve as the primary client contact, mentor team members, and ensure timely project delivery aligned with healthcare regulations and organizational objectives.

Leads the Manila technology capability center, overseeing multidisciplinary teams, employees, contractors, managers, vendors, budgets, workforce planning, and operational performance. Translates global technology strategy into local execution, improves delivery predictability through KPIs and SLAs, drives talent development and retention, and supports global delivery models. The role also leads organizational change, vendor governance, automation and AI-enabled transformation, compliance, security, and cross-functional stakeholder engagement.

As a Platform Manager at GCash, you will lead vendor selection processes, manage platform lifecycle, and ensure contractual and commercial advantages for the company.

Lead planning and execution of technology projects and releases, align work strategies with resources and outcomes, integrate technical aspects across programs, perform analyses and cost/benefit assessments, monitor budgets, manage releases, and engage stakeholders while advising teams on complex issues and governance.

Lead establishment and management of the IT SOX program: scope, assess IT general and application controls, coordinate audits, track remediation, advise IT/Finance/Engineering on risks and control design, and support executive reporting.

Leads global IT operations strategy, budget oversight, OKR alignment, IT governance, QBRs, organizational transformation, continuous improvement, and executive communications. The role manages financial predictability, internal IT capability programs, policies, operational maturity, and cross-functional alignment while ensuring IT objectives support broader business priorities.

Provides Level 1 IT support for hardware, software, network, connectivity, login, and printer issues. Troubleshoots and documents user concerns through ticketing systems, email, and phone; sets up workstations and user accounts; escalates complex issues; maintains ticket records and IT asset inventory; and performs routine maintenance and system checks.

Provides technical support for IT infrastructure networking projects. Monitors and optimizes routers, switches, and firewalls; troubleshoots network issues; plans capacity and performance improvements; maintains network security and documentation; and coordinates vendor-supported upgrades and enhancements. Responsibilities include managing availability, utilization, throughput, latency, access controls, and network scalability across LAN and WAN environments.

Supervise daily IT Help Desk operations, lead and coach support agents, coordinate incident assignments, manage queues and service-level objectives, monitor KPIs, prepare performance reports, allocate resources, improve procedures, and ensure customer satisfaction. The role also supports training, policy development, issue resolution, and onsite Help Desk administration while collaborating with U.S.-based leadership and the Help Desk Manager.

Supports cybersecurity and IT operational controls across the Asia-Pacific region. Responsibilities include coordinating vulnerability management and remediation, monitoring access and authentication controls, supporting disaster recovery testing, conducting third-party risk assessments, tracking incident response audit findings, and preparing security metrics and operating reports for regional leadership and the CISO team.

The Territory Account Manager II manages complex client accounts, sets sales targets, develops sales plans, and builds relationships with key clients to achieve growth.

Provides Level 1 technical support by triaging, troubleshooting, resolving, documenting, and escalating hardware, software, access, connectivity, peripheral, and basic network issues. Assists users through chat, phone, and email, maintains ticket backlogs, follows service-level objectives, updates incident records, and uses knowledge-base documentation.

Provides onsite technical support for employees using Apple devices, including MacBooks and iPads. Diagnoses hardware, software, connectivity, and system issues; configures devices; manages updates; triages and escalates incidents; responds through chat, phone, and email; maintains helpdesk tickets and backlog; and updates technical documentation. Requires strong Apple environment knowledge, customer service, communication, organization, and problem-solving skills while working rotational shifts.

Provide proactive onsite IT support for night-shift employees, including account and password management, workstation, software, printer, peripheral, Wi-Fi, and connectivity troubleshooting. Set up equipment for new hires, inspect workstations, track IT inventory and recurring issues, perform preventive checks, investigate problems, and escalate complex infrastructure or network issues with useful diagnostic information. The role emphasizes ownership, clear English communication, independent problem-solving, and continuous improvement.

Provides escalated technical support and leads a support services team serving 700+ employees across multiple locations. Oversees ticket triage, SLA compliance, hardware and software deployment, asset management, mobile device support, Microsoft platform administration, documentation, onboarding, training, process improvement, and customer experience. Mentors junior technicians, manages upgrades and inventories, participates in change control, and collaborates on IT projects and service improvements.

Performs complex internal audits of financial, operational, and IT processes and evaluates internal control design and effectiveness. Plans audit engagements, analyzes control deficiencies, develops remediation recommendations, uses data analytics to expand testing, and supports system implementation reviews. Coordinates with external auditors, communicates findings to management and Audit Committee stakeholders, and contributes to fraud assessments, technology control reviews, and acquisition-related audits.

Monitor security tools, investigate alerts and suspicious emails, assess vulnerabilities, coordinate remediation, escalate incidents, maintain patches, deliver security awareness training, and report on threats. The role supports incident response, access administration, security policy enforcement, privacy compliance, and implementation of enhanced security measures across corporate endpoints, applications, cloud environments, and networks.

Own end-to-end customer software implementation projects across APAC, from scoping and kickoff through go-live and support handoff. Manage budgets, timelines, risks, change orders, documentation, stakeholder communication, and project status reporting across concurrent engagements. Serve as the primary customer contact, resolve blockers, coordinate cross-functional delivery teams, and collaborate with finance on invoicing. Contribute to improving implementation processes, templates, tools, and the APAC delivery playbook.

Maintains reliable, secure, and high-performing card platforms supporting global banking transactions. Responsibilities include building Azure DevOps CI/CD pipelines, automating operational tasks, monitoring platform health, testing applications, troubleshooting incidents, supporting releases and lifecycle management, and improving observability, resilience, and operational processes across international teams.

Designs and governs ITSM processes aligned with ITIL 4, including incident, problem, change, request, service level, knowledge, and configuration management. Administers ServiceNow workflows, service catalogs, SLAs, dashboards, and reporting. Coordinates major incidents and CABs, leads continual improvement initiatives, maintains audit-ready documentation, and drives process adoption through training and stakeholder engagement.

The Regulatory Compliance Lead will assess IT risks, manage compliance with laws and regulations, and collaborate with stakeholders to ensure adherence to standards.

Gather and document business requirements for IT systems and software implementation projects. Lead workshops, maintain BRDs, BPDs, and requirements traceability matrices, define test cases, coordinate defect resolution, and support testing. Track project deliverables, risks, dependencies, timelines, and scope while collaborating with business, technical, and cross-functional stakeholders. Provide project updates and assist the Project Manager in coordinating activities through requirements, testing, and implementation.

Provides on-site and remote technical support for hardware, software, networking, and production application issues. Responsibilities include system monitoring, installations, troubleshooting, ticket management, incident response, escalation, asset inventory, onboarding and offboarding, documentation, software deployments, and vendor coordination. The role also supports network upgrades, endpoint tools, and critical incident communications while working with engineering and higher-tier IT teams.

Supports regional corporate technology projects through research, documentation, testing, solution development, digital tool enhancement, workflow mapping, automation, and implementation assistance. The intern collaborates with technology, product, and business teams, contributes innovation ideas, prepares presentations and reports, and experiments responsibly with AI tools to improve productivity and digital experiences.