Top IT Jobs in Manila

Administers and secures ESS/FRCS operational technology networks supporting critical facility, industrial control, security, SCADA, and building management systems. Configures network infrastructure, segmentation, firewalls, ACLs, and secure air-gapped environments; applies DISA STIGs, patches, vulnerability remediations, and cyber tasking orders. Troubleshoots communications with Wireshark, maintains documentation and inventories, supports upgrades and regression testing, and coordinates technical operations with U.S. government representatives.

The Regulatory Reporting Business Analyst gathers and documents regulatory requirements, translates them into functional specifications, supports reporting implementations, and conducts impact assessments, testing, regression testing, and quality assurance. The role partners with business and technology stakeholders across Asia, contributes to Agile DevOps delivery and finance transformation initiatives, and improves business analysis processes while managing regulatory deadlines.

Designs, implements, manages, and supports mission-critical IT infrastructure, systems, servers, storage, backups, disaster recovery, security, and cloud environments. Provides advanced technical support, automation, performance monitoring, systems documentation, compliance auditing, and infrastructure architecture. Collaborates with business units, vendors, developers, and IT staff while delivering projects, maintaining availability, and supporting Microsoft, VMware, networking, Azure, and AWS technologies.

Own global IT operations as a one-person IT department supporting remote staff and client retail platforms. Manage endpoint administration, hardware lifecycles, patching, backups, disaster recovery, identity and access governance, credential security, cloud and SaaS administration, AI platform controls, service management, scripting, monitoring, and technical documentation. Establish secure, automated, and resilient IT standards from the ground up while providing overnight support aligned with US business hours from the Philippines.

Supports cybersecurity and IT operational controls across the Asia-Pacific region. Responsibilities include coordinating vulnerability management and remediation, monitoring access and authentication controls, supporting disaster recovery testing, conducting third-party risk assessments, tracking incident response audit findings, and preparing security metrics and operating reports for regional leadership and the CISO team.

Lead end-to-end delivery of global internal technology initiatives, primarily focused on enterprise connectivity. Manage stakeholders, governance, budgets, resources, risks, dependencies, vendors, and delivery reporting. Coordinate technical teams across networking, cloud, infrastructure, and suppliers while overseeing migrations, cutovers, network transformations, and operational readiness. Ensure projects meet scope, schedule, budget, quality, and business outcome expectations, with successful transition to support.

Provides Level 1 and Level 2 technical support to end users across multiple locations. Responsibilities include triaging tickets, resolving Microsoft 365, endpoint, VPN, printer, Wi-Fi, access, MFA, and workstation issues; deploying applications; supporting mobile devices; monitoring infrastructure alerts; coordinating vendors and hardware replacements; documenting incidents; meeting SLAs; and escalating complex issues to Level 3 teams.

Provides Level 1 and Level 2 technical support to global employees across macOS and Windows environments. Responsibilities include troubleshooting hardware, software, network, access, and SaaS issues; managing tickets; supporting onboarding and offboarding; documenting solutions; assisting with incidents; and contributing to automation, self-service, and continual IT service improvement.

Provides finance support for the Group IT Department, including high-volume accounts payable, invoice and purchase order reconciliation, supplier statement reviews, month-end processing, monthly and ad hoc reporting, budgeting support, and procurement portal management. The role also addresses employee and supplier queries, supports approval compliance, identifies fraudulent payment requests, and advises IT leadership about financial issues and errors.

Provides Level 1 IT helpdesk support by resolving incidents and requests, managing ticket lifecycles, escalating issues, communicating with users, and supporting hardware, software, projects, and disaster recovery activities. Requires knowledge of Active Directory, Microsoft Office, WebEx, mobile devices, and MFA, along with strong communication, organization, and customer service skills.

Supports and coordinates global business continuity and IT disaster recovery programs, including testing, documentation, reporting, incident management, application reviews, and recovery activities. Maintains SharePoint portals and DR records, manages service desk requests, analyzes testing results, coordinates cross-regional communications, supports audits, and leads technical planning calls. The role includes occasional travel and non-business-hours or weekend recovery work.

Provides first-line IT support for more than 150 users across Salesforce, cloud telephony, and business texting systems. Manages accounts, permissions, phone numbers, tickets, alerts, call-recording deletion requests, and sales or order record corrections. Troubleshoots calling and voicemail issues, resolves most requests independently, escalates complex problems with investigation completed, and coordinates with telecom providers. Requires strong organization, communication, troubleshooting, and independent time-management skills.

Provides onsite IT support, including telephony troubleshooting, hardware and software upgrades, break/fix assistance, inventory reporting, equipment maintenance, antivirus and patch verification, server backups, and trouble-ticket resolution. Supports internal and external clients, coordinates with engineering teams, performs on-call support, and maintains site technology and safety standards.

Supports IT leadership by managing infrastructure, networks, servers, cloud services, identity systems, cybersecurity controls, service desk operations, vendors, and technical projects. Leads incident response, backups, disaster recovery, onboarding and offboarding, documentation, and automation initiatives. Partners with business and technology teams to improve reliability, security, scalability, and operational efficiency while supporting controlled AI adoption.

Manage Linux and Windows infrastructure, virtualized and containerized platforms, cloud environments, monitoring, incident response, and reliability improvements. Automate operational tasks using scripting, CI/CD, and configuration management tools while supporting scalable, highly available banking systems. Collaborate with engineering, security, and architecture teams on continuous improvement, risk controls, and operational resilience.

Manages IT risk assessments, control evidence, deviations, audits, and risk governance across technology environments. Partners with DevOps, cybersecurity, audit, and risk teams to implement controls, support third-party due diligence, improve documentation, and advance risk automation. The role requires clear communication with technical and non-technical stakeholders and contributes to security, compliance, and resilience initiatives within a global banking organization.

Manage Linux and Windows infrastructure, virtualized and containerized platforms, cloud environments, monitoring, incident response, and operational automation. Improve system reliability, availability, scalability, and performance across enterprise banking platforms. Collaborate with engineering, security, and architecture teams while supporting CI/CD, configuration management, observability, risk controls, and disaster recovery initiatives.

The IT SSC Leader oversees IT Shared Services Center operations, ensuring service quality, operational efficiency, and alignment with business objectives while promoting continuous improvement.

The IT L2 Leader oversees operational activities within the IT Shared Services Center, ensuring effective service delivery and incident resolution. They coordinate L2 teams, monitor performance, identify improvement opportunities, and maintain service continuity.

Leads IT implementation projects and cross-functional teams, managing scope, timelines, budgets, risks, governance, and stakeholder communications. Provides technical consulting to business customers, oversees Engineering Applications operations and lifecycle management, and coordinates internal IT teams and external service providers. The role ensures application availability, compliance, cost efficiency, and delivery of strategic digital solutions in a distributed, multicultural environment.

Lead SAP QM and Quality & ESH application support, implementation projects, and digital transformation initiatives. Manage project scope, risks, budgets, timelines, governance, and stakeholder communications across business, IT, legal, and external providers. Oversee application operations, performance, compliance, lifecycle management, and service delivery while providing technical consulting and developing strategic IT solutions.

Provides onsite IT operations support, including desktop, telephone, hardware, software, server, and peripheral troubleshooting. Coordinates smart-hands support with engineering teams, performs installations, upgrades, break/fix activities, inventory reporting, equipment maintenance, safety checks, antivirus and Microsoft patch verification, and onsite server backups. The role also requires completing mandatory training and participating in regular management meetings.

Provides Tier 3 support across servers, networks, cloud platforms, endpoints, and VoIP in a multi-client MSP environment. Audits client environments, builds monitoring and automation, writes PowerShell scripts, leads infrastructure projects, documents systems, communicates with clients and vendors, and mentors junior engineers. The role emphasizes root-cause resolution, proactive risk reduction, process improvement, and ownership of client environments.

Analyzes business and system requirements for insurance and banking-related projects; creates user stories, acceptance criteria, BRDs, UAT scripts, training materials, manuals, and knowledge-transfer documentation. Collaborates with technical teams, clients, and stakeholders in Agile/Scrum environments, supports process redesign and software lifecycle activities, coordinates cross-functional work, and conducts training during Singapore and Manila engagements.

Manages the full commercial lifecycle of IT software and services, including renewals, acquisitions, licensing, supplier relationships, contract negotiations, governance, budgeting, purchase orders, and payment processes. The role coordinates stakeholders across IT, procurement, legal, finance, security, and risk teams; monitors contractual obligations; identifies cost optimization opportunities; and maintains renewal pipelines, reporting, and commercial forecasts.