Top IT Jobs in Manila

Oversee daily operations of the assigned program, manage performance of Operations Managers, and ensure operational efficiency and client requirement compliance.

The Business Architect will align service models with strategy, analyze processes, define future-state models, and develop supporting documentation for transitions.

Manage the seamless transition from an external vendor to an internal team by developing a detailed transition plan and coordinating activities across teams.

Senior-level escalation engineer managing complex tickets and projects within SLA. Lead Microsoft 365 and cloud migrations, design and support Cisco Meraki networks, automate with PowerShell and Microsoft Graph, onboard clients, mentor junior engineers, and maintain documentation and process improvements.

Handle day-to-day e-commerce order processing, returns and backorders, payment follow-ups, courier tracking liaison, stock and price updates, administrative inbox management, and product listing/content sourcing for the online IT store.

The Senior Manager, IT (Operational Technology) leads assessments and improvements of OT across energy sites, managing cybersecurity and infrastructure while ensuring safety and compliance. Responsibilities include vendor management, change governance, incident response, training, and collaboration with IT teams.

Provide production support for .NET applications, troubleshoot issues, implement resolutions, perform minor enhancements, and coordinate with teams for application maintenance.

The IT Operations Engineer conducts health assessments, maintains OpenPages, performs database maintenance, manages server certificates, and collaborates on application updates.

The role involves receiving and handling IT support requests, managing daily incidents, providing guidance to users, and ensuring compliance with IT security policies.

The IT Helpdesk Engineer provides first and second-level technical support, troubleshooting issues with hardware, software, and network systems for end users while ensuring overall IT service quality.

Responsible for gathering and documenting business requirements, creating process flow diagrams, facilitating discussions, and maintaining documentation while working in a Scrum team.

The Junior IT Business Analyst will gather and document business requirements, develop process flows, and facilitate discussions between stakeholders to ensure project alignment.

The IT Business Analyst will collaborate with project managers and stakeholders to gather and document project requirements, evaluate business solutions, facilitate meetings, and assist in defect management and testing processes.

The IT Business Analyst is responsible for creating user stories, business requirements documents, and UAT test scripts. They work within a Scrum team, contributing to project deliverables and collaborating closely with clients and team members.

The Senior IT Business Analyst leads ERP transformation, conducting business analysis, facilitating workshops, providing functional specifications, and driving process improvements across multiple domains.

Lead agile squad activities and perform senior IT business analysis: facilitate Scrum Master ceremonies, elicit and translate requirements into user stories and acceptance criteria, perform process and data analysis, maintain delivery documentation, manage risks and dependencies, and collaborate with stakeholders, architects, vendors and offshore teams to deliver IT solutions aligned to enterprise governance.

The IT Manager, Applications leads the Business Analysis team, focusing on mentoring, process improvement, and ensuring quality in business requirements across projects. They collaborate with stakeholders to align project goals and manage BA activities effectively.

Provide technical IT operations support: manage ticket queues, support installations, troubleshoot local applications and database issues, administer onsite and remote assistance, maintain documentation, participate in planning and backlog sessions, and assist senior operations engineers with design and implementation tasks.

Manage and secure company IT infrastructure: design networks, select hardware/software, deploy applications, implement cybersecurity and disaster recovery, provide help-desk support and training, run asset/account lifecycle and HR-aligned IT workflows, and ensure project delivery within scope and budget.

Provide technical support for end users, troubleshoot devices and applications, manage accounts for new employees, and maintain IT inventory.

The IT Support Engineer performs installations, configurations, and maintenance of IT equipment, troubleshoots issues, and supports asset management and deployment activities.

The IT Specialist provides IT support, resolves helpdesk tickets, ensures compliance with security guidelines, and manages IT infrastructure and hardware/software.

Provide Level 2 technical support and escalation for Microsoft-centric environments. Administer Microsoft 365 services, manage endpoints and identity, troubleshoot Windows/server issues, support device management, remediate security alerts, maintain documentation, and participate in rollouts and projects to ensure service reliability and compliance.

Design, build and maintain system integrations and workflow automations across business tools (CRM, ATS, HRIS, ERP). Troubleshoot data inconsistencies, gather requirements, document solutions, collaborate with TA/CS/Sales/HR, and provide IT support including ticket handling and device setup.

Manage cloud, infrastructure, and technology projects end-to-end: planning, scheduling, stakeholder communication, resource coordination, risk and budget management, milestone billing, reporting, and continuous improvement using AI and automation to improve delivery and client outcomes.