Top IT Jobs in Manila

Lead and shape the IT SOX program: scope and document IT controls, advise IT and business teams on ITGCs and application controls, coordinate internal/external audit testing, track and remediate control deficiencies, and support control design for new products and system implementations.

Manage end-to-end clinical and non-clinical IT projects for healthcare clients, including scope definition, planning, resource allocation, risk mitigation, stakeholder communication, compliance documentation, and status reporting. Lead cross-functional teams, serve as the primary client contact, mentor team members, and ensure timely project delivery aligned with healthcare regulations and organizational objectives.

Leads the Manila technology capability center, overseeing multidisciplinary teams, employees, contractors, managers, vendors, budgets, workforce planning, and operational performance. Translates global technology strategy into local execution, improves delivery predictability through KPIs and SLAs, drives talent development and retention, and supports global delivery models. The role also leads organizational change, vendor governance, automation and AI-enabled transformation, compliance, security, and cross-functional stakeholder engagement.

As a Platform Manager at GCash, you will lead vendor selection processes, manage platform lifecycle, and ensure contractual and commercial advantages for the company.

Lead planning and execution of technology projects and releases, align work strategies with resources and outcomes, integrate technical aspects across programs, perform analyses and cost/benefit assessments, monitor budgets, manage releases, and engage stakeholders while advising teams on complex issues and governance.

Lead establishment and management of the IT SOX program: scope, assess IT general and application controls, coordinate audits, track remediation, advise IT/Finance/Engineering on risks and control design, and support executive reporting.

The Territory Account Manager II manages complex client accounts, sets sales targets, develops sales plans, and builds relationships with key clients to achieve growth.

Own end-to-end customer software implementation projects across APAC, from scoping and kickoff through go-live and support handoff. Manage budgets, timelines, risks, change orders, documentation, stakeholder communication, and project status reporting across concurrent engagements. Serve as the primary customer contact, resolve blockers, coordinate cross-functional delivery teams, and collaborate with finance on invoicing. Contribute to improving implementation processes, templates, tools, and the APAC delivery playbook.

Maintains reliable, secure, and high-performing card platforms supporting global banking transactions. Responsibilities include building Azure DevOps CI/CD pipelines, automating operational tasks, monitoring platform health, testing applications, troubleshooting incidents, supporting releases and lifecycle management, and improving observability, resilience, and operational processes across international teams.

Supervise daily IT operations for the Alabang Block IT Ops team, assign and monitor tasks, coach and mentor direct reports, meet unit targets, complete mandatory training, participate in 1:1s, and assist with cluster and PH IT Ops projects. Works within established policies and procedures to resolve routine issues and maintain workflow and schedules.

Designs and governs ITSM processes aligned with ITIL 4, including incident, problem, change, request, service level, knowledge, and configuration management. Administers ServiceNow workflows, service catalogs, SLAs, dashboards, and reporting. Coordinates major incidents and CABs, leads continual improvement initiatives, maintains audit-ready documentation, and drives process adoption through training and stakeholder engagement.

The Regulatory Compliance Lead will assess IT risks, manage compliance with laws and regulations, and collaborate with stakeholders to ensure adherence to standards.

Gather and document business requirements for IT systems and software implementation projects. Lead workshops, maintain BRDs, BPDs, and requirements traceability matrices, define test cases, coordinate defect resolution, and support testing. Track project deliverables, risks, dependencies, timelines, and scope while collaborating with business, technical, and cross-functional stakeholders. Provide project updates and assist the Project Manager in coordinating activities through requirements, testing, and implementation.

Provides on-site and remote technical support for hardware, software, networking, and production application issues. Responsibilities include system monitoring, installations, troubleshooting, ticket management, incident response, escalation, asset inventory, onboarding and offboarding, documentation, software deployments, and vendor coordination. The role also supports network upgrades, endpoint tools, and critical incident communications while working with engineering and higher-tier IT teams.

Supports regional corporate technology projects through research, documentation, testing, solution development, digital tool enhancement, workflow mapping, automation, and implementation assistance. The intern collaborates with technology, product, and business teams, contributes innovation ideas, prepares presentations and reports, and experiments responsibly with AI tools to improve productivity and digital experiences.

Provides Level 1 and Level 2 service desk support for managed services customers, resolving technical issues and managing tickets through resolution. Administers Microsoft 365, Windows, Active Directory, Entra ID, networking, endpoints, backups, and infrastructure firmware. Supports cybersecurity initiatives, monitors alerts, assists with vulnerability remediation, maintains documentation, and meets service-level and customer satisfaction targets.

Provide day-to-day support, maintenance and troubleshooting of Genesys (on-premise and PureCloud) voice platforms; handle incidents/requests, install and troubleshoot SIP IP phones, assist migrations, create documentation and monitor platform performance.

Develops, operates, and maintains software solutions while leading engineering, quality assurance, release management, and service delivery. Builds and manages CI/CD capabilities, automates the software development lifecycle, drives continuous improvement, manages technical backlogs, and ensures operational excellence. The role also involves vendor governance, cross-cultural collaboration, project leadership, and communicating technical concepts to business and senior leadership.

Provides Tier 1 IT support through phone, chat, and email; manages tickets, resolves basic issues, performs password resets, troubleshoots Windows devices and peripherals, and escalates complex incidents. The role also documents solutions, maintains knowledge-base articles, guides users through self-service resources, supports higher-tier teams, and participates in training and IT projects. This is an on-site position requiring strong English communication and customer service skills.

Provides IT field service support, helps develop and implement best practices, advises business partners on processes, identifies technical solutions, and contributes to project tasks.

Supervise an IT asset management team to maintain accurate records, implement asset lifecycle and tracking strategies, improve processes, ensure compliance and safety, produce asset performance reports, train staff, and support operational governance through regular meetings and mandatory training completion.

Supports IT project governance, reporting, compliance, risk management, and performance monitoring. Establishes PMO processes, reviews project plans and progress reports, manages governance cadences, supports CMMI implementation, documents standards, and trains project managers on SDLC, PAG, CMMI, and project management best practices.

Own Manila’s enterprise network, including Wi-Fi, switches, routers, ISP connectivity, ExpressRoute hardware, firewalls, VPN, WAF, DNS, SSL, and VLANs. Support employee devices and accounts across four countries, managing provisioning, deprovisioning, asset inventory, and endpoint incidents. Implement HIPAA and SOC2 network controls, respond to security incidents, and design cloud-to-physical migration architecture with DevOps. Maintain high uptime, rapid patching, and security response KPIs while partnering with the CTO and cybersecurity leadership.

Leads full-cycle recruiting, employee records, benefits, payroll coordination, performance management, engagement, HR policies, and workforce planning. Administers company software, accounts, permissions, equipment, vendors, subscriptions, integrations, cybersecurity practices, and basic technical support. Tracks HR metrics, improves workflows, automates processes, and partners with leadership to enhance employee experience and operational efficiency.

Sell company products using basic selling skills, perform visual merchandising, and handle administrative tasks including inventory, ordering, and sales reporting. Full-time role; trainable candidates aged 18–30 with at least high-school education. Must be resourceful, innovative, and willing to be assigned elsewhere.