Top IT Jobs in the Philippines

Develop and maintain scalable Salesforce Field Service solutions across multiple instances and integrations. Build Apex, Visualforce, Aura, and Lightning Web Components; support Agentforce and Data360 initiatives; integrate Salesforce with enterprise applications; troubleshoot production issues; conduct testing, code reviews, technical design, and deployment. The role also advances coding standards, supports change management and security compliance, assists business analysts, provides technical guidance, and participates in Agile projects.

Designs, configures, and supports Certinia PSA solutions across global professional services operations. Partners with stakeholders to improve processes, lead requirements workshops, map current and future states, perform gap analyses, standardize workflows, and support resource management, project management, time and expense, capacity planning, and forecasting. Serves as the PSA functional subject matter expert while contributing to platform enhancements, production support, governance, architecture, and agile delivery.

Leads strategic alignment between business objectives and IT capabilities, prioritizing projects, managing technology roadmaps, and translating business requirements into scalable enterprise solutions. Oversees complex IT programs, product ownership, application delivery, budgets, timelines, service expectations, and geographically distributed engineering teams. Drives change management, stakeholder communication, business case development, technology planning, and adoption of emerging technologies including AI.

Develop and maintain scalable Salesforce solutions across multiple instances, integrations, and applications. Build Apex, Visualforce, Lightning, Aura, and Lightning Web Components; support Agentforce and Data360 initiatives; configure Service Cloud capabilities; troubleshoot production issues; and integrate Salesforce with enterprise platforms. The role also involves technical design, code reviews, coding standards, testing, change management, team assistance, end-user support, and participation in architecture and Agile project initiatives.

Develop and maintain scalable Salesforce solutions across multiple instances, integrations, and related applications. Responsibilities include Apex, Visualforce, Lightning, and Lightning Web Components development; Salesforce Sales Cloud automation; system integration; testing and deployment; technical documentation; code reviews; troubleshooting; security and change-management compliance; and supporting Agentforce and Data360 initiatives. The role also provides technical guidance, training, and assistance across global IT teams.

Leads enterprise IT architecture and infrastructure strategy, designing scalable, secure, resilient, and cost-effective technology solutions. Evaluates emerging technologies, defines service levels, develops business-aligned requirements, and maintains technology roadmaps. Advises management on enterprise architecture, coordinates with application and information management teams, engages service providers, and provides technical leadership for complex global IT initiatives.

Provides hands-on and remote IT support across the APAC region, troubleshooting macOS, Windows, mobile, hardware, software, networking, access, and enterprise application issues. Manages tickets, onboarding and offboarding, device provisioning, identity and access, endpoint systems, documentation, and process improvements. Collaborates with global IT teams and supports regional offices and leadership during early APAC hours.

Strengthen the organization’s IT risk and cybersecurity environment through security governance, regulatory compliance, access governance, vulnerability management, security tool oversight, incident response, threat monitoring, and remediation. The role partners with Technology and business teams to identify and address risks, improve security assurance, support operational resilience, and balance security requirements with business needs.

Leads site IT operations across FMC locations in the Philippines, providing Level 2 support for endpoints, Microsoft 365, devices, applications, networks, meeting rooms, and local infrastructure. Coordinates service delivery, vendors, assets, onboarding, maintenance, projects, cybersecurity compliance, audits, business continuity, and technology adoption. The role also supports IT roadmaps, budgeting, risk management, KPI performance, continuous improvement, and team coaching.

Deploys, configures, tests, and maintains work-from-home PCs for employees. Provides initial setup support, troubleshoots connectivity, software, hardware, and system issues, and coordinates faulty equipment repairs or replacements with vendors or internal teams.

Manages concurrent IT internal audit engagements, including scoping, risk and control assessment, work program execution, testing, documentation, reporting, and recommendations. Supports annual risk-based audit planning, collaborates with external auditors and Compliance, builds relationships with global stakeholders, and coaches audit staff. Requires expertise in IT auditing, internal controls over financial reporting, audit standards, risk management, accounting, and professional audit report writing.

Analyzes business needs and processes, documents functional and technical requirements, designs system and integration flows, defines data requirements, identifies improvement opportunities, and supports technology changes through development, testing, deployment, and user readiness.

Provides remote IT help desk support during US hours by triaging tickets, troubleshooting laptops, desktops, peripherals, and mobile devices, administering users and groups, documenting resolutions, and communicating empathetically with employees. Requires a structured troubleshooting approach, basic networking and security awareness, and proficiency with Microsoft 365 or Google Workspace. Candidates must supply a compliant work-from-home setup, dual monitors, headset, webcam, and reliable wired internet.

The Regulatory Reporting Business Analyst gathers and documents regulatory requirements, translates them into functional specifications, supports reporting implementations, and conducts impact assessments, testing, regression testing, and quality assurance. The role partners with business and technology stakeholders across Asia, contributes to Agile DevOps delivery and finance transformation initiatives, and improves business analysis processes while managing regulatory deadlines.

Designs, implements, manages, and supports mission-critical IT infrastructure, systems, servers, storage, backups, disaster recovery, security, and cloud environments. Provides advanced technical support, automation, performance monitoring, systems documentation, compliance auditing, and infrastructure architecture. Collaborates with business units, vendors, developers, and IT staff while delivering projects, maintaining availability, and supporting Microsoft, VMware, networking, Azure, and AWS technologies.

Provides Tier 3 support across servers, networks, cloud platforms, endpoints, and VoIP in a multi-client MSP environment. Audits client environments, builds monitoring and automation, writes PowerShell scripts, leads infrastructure projects, documents systems, communicates with clients and vendors, and mentors junior engineers. The role emphasizes root-cause resolution, proactive risk reduction, process improvement, and ownership of client environments.

Defines, designs, implements, and maintains network communications and system improvements. Coordinates network planning, upgrades, monitoring, testing, servicing, terminal orders, cable installation, and data communication processor configurations. Recommends network purchases and upgrades, approves action requests, specifies purchasing requirements, and negotiates with telecommunications carriers. Works with professional services and outsourcing teams on internal, client-focused, and company-wide web-enabled solutions.

Leads statewide technical support and desktop services for the Oregon Department of Corrections. Manages 34 technical professionals, a $7.5 million biennial budget, endpoint and asset management, technology standards, service metrics, vendor performance, risk management, and strategic technology initiatives. Partners with agency leadership and external stakeholders to improve secure and reliable technology services across multiple correctional facilities. The role requires occasional travel, evening or weekend work, and CJIS eligibility.

Supervise IT helpdesk and desktop support personnel, including work assignment, prioritization, performance management, technical guidance, and customer service. Resolve and analyze desktop and network-related issues, coordinate escalations, maintain service-level compliance, document solutions, support new technology rollouts, and collaborate with product development and internal departments to improve processes and reduce resolution times.

Own global IT operations as a one-person IT department supporting remote staff and client retail platforms. Manage endpoint administration, hardware lifecycles, patching, backups, disaster recovery, identity and access governance, credential security, cloud and SaaS administration, AI platform controls, service management, scripting, monitoring, and technical documentation. Establish secure, automated, and resilient IT standards from the ground up while providing overnight support aligned with US business hours from the Philippines.

Supports cybersecurity and IT operational controls across the Asia-Pacific region. Responsibilities include coordinating vulnerability management and remediation, monitoring access and authentication controls, supporting disaster recovery testing, conducting third-party risk assessments, tracking incident response audit findings, and preparing security metrics and operating reports for regional leadership and the CISO team.

Lead end-to-end delivery of global internal technology initiatives, primarily focused on enterprise connectivity. Manage stakeholders, governance, budgets, resources, risks, dependencies, vendors, and delivery reporting. Coordinate technical teams across networking, cloud, infrastructure, and suppliers while overseeing migrations, cutovers, network transformations, and operational readiness. Ensure projects meet scope, schedule, budget, quality, and business outcome expectations, with successful transition to support.

Provides Level 1 and Level 2 technical support to end users across multiple locations. Responsibilities include triaging tickets, resolving Microsoft 365, endpoint, VPN, printer, Wi-Fi, access, MFA, and workstation issues; deploying applications; supporting mobile devices; monitoring infrastructure alerts; coordinating vendors and hardware replacements; documenting incidents; meeting SLAs; and escalating complex issues to Level 3 teams.

Provides Level 1 remote and deskside IT support for distributed employees. Responsibilities include troubleshooting hardware, software, operating systems, peripherals, connectivity, collaboration tools, VoIP, and user access; deploying and maintaining devices; managing onboarding and offboarding; resolving tickets within SLAs; maintaining asset records and documentation; coordinating repairs; and escalating complex or security-related issues.

Provides Level 1 and Level 2 technical support to global employees across macOS and Windows environments. Responsibilities include troubleshooting hardware, software, network, access, and SaaS issues; managing tickets; supporting onboarding and offboarding; documenting solutions; assisting with incidents; and contributing to automation, self-service, and continual IT service improvement.