Top Remote Jobs in Quezon City

Manage and optimize manual payment lifecycle operations, including researching exceptions, analyzing payment data, ensuring accurate fund transfers, and strengthening technical, financial, and operational controls. Define project requirements and metrics, support process optimization, apply systems architecture and automation knowledge, collaborate with stakeholders, and contribute to cybersecurity and anti-fraud practices. Coach junior team members and support continuous improvement across global payments operations.

Manage and maintain client reference data by processing updates, validating records, investigating exceptions, monitoring backlogs, and following documented controls. Partner with client service, implementation, and operations teams to resolve issues, provide status updates, support production activities, escalate risks, and improve processes. The role requires strong organization, analytical skills, Excel proficiency, attention to detail, and flexibility to support global teams and shift-based schedules.

Troubleshoot, monitor, maintain, and resolve production application and infrastructure service interruptions. Use observability tools and validated AI-assisted workflows for incident triage, root-cause analysis, problem management, escalation, and remediation. Support operational stability, availability, resiliency, security, and continuous improvement across large-scale technology environments.

Lead and perform first-line control testing and risk assessments for the site. Manage audit coordination and remediation, maintain risk/control inventories, input issues into GRC, and provide training and control awareness. Partner with risk counterparts and management to implement sustainable risk and compliance programs.

Support and configure Workday Payroll, including earnings, deductions, taxes, calculations, integrations, EIBs, security, and data loads. Assist with payroll processing, validation, reconciliation, audits, quarterly releases, change control, tenant migrations, and issue resolution. Monitor ServiceNow queues and integration errors, gather business requirements, document solutions, and collaborate with HR, Benefits, Time Tracking, and Finance teams.

Manage and triage information security risk records in eGRC, engage technical stakeholders for risk reviews, support risk services modernization, ensure SLAs, drive remediation, and educate business units on compliance and security frameworks.

Drive SMB solution sales for Jira Service Management across Indonesia, Malaysia, the Philippines, and Singapore. Serve as an ITSM and ESM subject matter expert, lead new sales and co-selling motions, manage high-volume opportunities, and collaborate with sales, partners, and pre-sales teams. Build tailored solutions, demonstrate product ROI, grow revenue through upselling and cross-selling, meet performance targets, and provide customer insights to improve products, marketing, and satisfaction.

Provides first-line support and administration for the INFOR Time & Attendance system, including access management, configuration, troubleshooting, reporting, payroll data validation, testing, and user training. Coordinates implementation activities such as requirements gathering, data migration, vendor collaboration, UAT, go-live support, and post-implementation optimization. Partners with HR, Payroll, IT, Operations, and external vendors to maintain data integrity, compliance, system efficiency, and user adoption.

Hunter sales role selling TransUnion Fraud & Identity solutions to international customers. Responsible for prospecting, account planning, consultative selling, contract negotiation, closing new business, cross-selling, and collaborating with internal stakeholders to meet revenue targets. Hybrid role with some travel.

Provides advanced technical support to SaaS customers through chat, phone, and email. Handles escalations, troubleshoots web technologies and APIs, promotes product adoption, and advocates for customer needs. The role also contributes to knowledge-base content, team training, support process improvements, and cross-functional collaboration with Sales, Product, QA, and Account Management. Requires flexible availability for regular weekend and night shifts in a 24/7 support operation.

Manage a large customer portfolio for Smartly’s advertising platform. Build relationships, provide training and product support, drive feature adoption, improve customer outcomes, and achieve renewals, expansion, satisfaction, and commercial targets. Collaborate with Sales, Marketing, Technical Solutions, Services, Product, and Engineering while contributing to customer success processes and initiatives.

Lead the AI Quality engineering team while remaining hands-on building evaluation infrastructure, observability tooling, diagnostic systems, datasets, annotation workflows, and CI/CD pipelines for production AI agents. Run experiments across prompts, models, routing, caching, and agent harnesses to improve quality, latency, and cost. Partner with AI Core engineering and manage technical direction and team priorities.

Owns and evolves a six-week support onboarding program in Manila, including in-person facilitation, documentation, certification, learning paths, and ongoing training. Uses support metrics such as CSAT, QA scores, ticket volume, and knowledge assessments to identify needs, measure outcomes, and improve enablement programs. Partners cross-functionally with Support Operations, QA, Product, L&D, and enablement teams while using learning tools and content platforms to scale education.