Top Tech Jobs & Startup Jobs in Davao City

Provides customer service in a healthcare-related environment while following company policies, employment directives, and operational procedures. The role requires a high school education or equivalent, graduation from a medical allied program, and customer service representative experience.

Lead the AI Quality engineering team while remaining hands-on building evaluation infrastructure, CI/CD pipelines, scorers, datasets, observability tooling, and diagnostic systems for production AI agents. Design experiments across prompts and models, improve agent reliability, latency, and cost, develop annotation and simulation workflows, and partner with AI Core engineering to validate product changes.

Supports senior leaders in Home Lending by managing complex calendars, calls, meetings, travel, events, expenses, onboarding, communications, organizational materials, and ad hoc projects. The role requires discretion, strong organization, polished communication, and proficiency with Microsoft Office while coordinating effectively with administrative teams.

Leads North American project management and SaaS delivery for digital advertising implementations and campaigns. Oversees teams, portfolios, capacity planning, governance, escalations, quality, client communications, and cross-functional execution. Builds scalable operating models, drives automation and responsible AI adoption, improves forecasting and delivery performance, and develops high-performing teams across complex, global workstreams.

Owns and evolves a six-week support onboarding program in Manila, including in-person facilitation, documentation, certification, learning paths, and ongoing training. Uses support metrics such as CSAT, QA scores, ticket volume, and knowledge assessments to identify needs, measure outcomes, and improve enablement programs. Partners cross-functionally with Support Operations, QA, Product, L&D, and enablement teams while using learning tools and content platforms to scale education.

Build and own the talent analytics function, including KPI definitions, dashboards, automated reporting, data governance, workforce planning, and headcount forecasting. Partner with Finance and hiring leaders to improve data quality and decision-making. Manage employer-brand assets and candidate collateral, using analytics to improve offer acceptance and hiring outcomes.

Drive new business acquisition and close complex cybersecurity solution sales within an assigned territory. Manage end-to-end sales cycles, develop account strategies with sales engineers, marketing, and channel partners, maintain forecasts, and deliver high-touch customer engagement. Build expertise in CrowdStrike products and the cybersecurity competitive landscape while exceeding quotas. The role may require adjusted hours for international accounts and occasional travel.

Investigate, escalate, and resolve technical issues across Yext’s publisher network. Act as a client- and publisher-facing representative, manage ticket escalations and SLAs, coordinate with Product and Engineering, maintain publisher category taxonomies, document processes, oversee outsourced support, and use Excel, SQL, Snowflake, and scripts to audit accounts and assess operational health.

Design and refine prompts, experiment with Microsoft AI Foundry, analyze workflows to find automation opportunities, assess data quality and governance, propose AI-driven features, connect models to applications, document experiments, and collaborate with cross-functional teams.

Manage and coach sales and retention teams in a fast-paced call center environment. Responsibilities include driving performance, monitoring calls, hiring and training agents, managing service levels, supporting upsell and retention efforts, analyzing reports, addressing performance issues, ensuring policy compliance, and improving processes. The role also involves collaborating with management, interacting with client executives, and supporting customer lead qualification.