Top Operations Management Jobs in Quezon City

Lead a team operating onboarding, sanctions screening and transaction monitoring programs to detect and investigate financial crime. Oversee alerts, conduct investigations, escalate high-risk issues, ensure governance and data integrity, collaborate with legal/business units, and drive continuous improvements and reporting to senior management.

The Financial Operations Manager ensures the accuracy of financial processes, coordinates cross-functional projects, and strengthens financial controls while adapting to evolving business needs.

Assist in overseeing daily operations, managing employee schedules, improving processes, and ensuring efficient workflow within the team.

As Senior Manager, you'll build and lead the Concierge Experience team focused on providing exceptional customer service, managing performance, and establishing service standards. You'll partner with various departments to enhance customer interactions in a compliance-aware environment.

Manage the fraud-clearing queue for lending operations: supervise staff resolving fraud alerts, coordinate investigations and escalations, ensure timely case clearance and compliance, maintain metrics and reporting, and collaborate with risk, legal, and customer service to remediate issues and improve processes.

Lead and manage commercial lending underwriting operations, oversee underwriting teams and workflows, ensure consistent credit risk assessment and regulatory compliance, drive process improvements and operational efficiency, and partner with business stakeholders to meet quality and turnaround objectives.

Manage supplier relationships and execute sourcing and supply assurance activities for packaging within a defined market. Drive SRM, RFP/RFI sourcing, capacity and contingency planning, supplier performance tracking, cross-functional coordination, contract support, and compliance with procurement governance.

The Customer Success Manager at Snappr will oversee support functions for Consumer and Enterprise customers, develop team efficiency, and integrate AI tools. Responsibilities include managing support staff, analyzing performance metrics, and improving customer experience to drive growth.

The Vessel Operations Manager coordinates food provisions for vessels, manages budgets, processes orders, negotiates with suppliers, and builds customer relationships to ensure satisfaction.

As AI Operations Manager, you'll manage and grow a team of editors, utilizing data analytics to improve productivity and ensure quality in image editing.

Manage a team of creative professionals to enhance photography operational processes, ensuring quality, productivity, and turnaround times while driving Snappr's growth.

The Operations Manager leads the department, manages relationships with team members, instills skills, improves processes, and ensures target achievement for a great customer experience.

Manage day-to-day program operations across Manila and Cebu, ensuring service levels, call quality, team productivity, hiring and workforce coordination, training support, reporting, and continuous improvement to meet client expectations.

Lead and coach operations leaders in a BPO healthcare/health insurance environment. Define role expectations, track KPIs, run performance and quality meetings, manage hiring/onboarding, resolve client escalations, and partner with L&D, Recruiting, and IT to improve tools and performance.

Responsible for developing digital commerce strategies to drive growth and profitability across platforms like Shopee, Lazada, and TikTok. Collaborates with Finance and stakeholders to optimize P&L and enhance category insights leading to increased conversion and basket size. Oversees planning and performance measurement to align innovations with shopper requirements.

This role involves shaping the global payment strategy, improving payment operations, managing partner relationships, ensuring regulatory compliance, and optimizing risk and chargebacks in payment processes.

Lead and optimise online operations including order processing, delivery coordination, customer support, and product catalog management. Drive process improvements and automation, manage eCommerce platform workflows, monitor performance metrics, and maintain customer and supplier relationships to ensure accurate, efficient high-volume operations.

The Operations Manager at PalmPay will oversee data monitoring, develop SOPs, support sales processes, and manage cross-team collaborations in the fintech sector.

The Product Operations Manager coordinates beta programs, manages project documentation, facilitates communication, and collects customer feedback to ensure successful product introductions.

Manage finance operations by overseeing monthly financial closes, ensuring compliance with regulations, and driving process improvements within the organization.

The Operations Manager will oversee data monitoring, develop SOPs, support the sales team, and drive operational excellence in a fintech environment.

The Operations Manager for Insurance oversees call center operations, develops systems, manages human resources, and ensures financial objectives are met while improving customer service.

The Operations Manager (Voice) leads a call center team, ensuring service quality and performance meets contractual standards while mentoring team leaders and supporting client expansion.

The Operations Manager leads in a high-volume customer service environment, ensuring quality service, team performance, coaching, and process improvements. They are responsible for meeting financial and performance targets while fostering a positive team culture.

The Operations Manager will oversee daily operations, enhance business processes, manage budgets, and ensure compliance and performance metrics are met.