Top IT Jobs in Davao City

Leads the Manila technology capability center, overseeing multidisciplinary teams, employees, contractors, managers, vendors, budgets, workforce planning, and operational performance. Translates global technology strategy into local execution, improves delivery predictability through KPIs and SLAs, drives talent development and retention, and supports global delivery models. The role also leads organizational change, vendor governance, automation and AI-enabled transformation, compliance, security, and cross-functional stakeholder engagement.

The Territory Account Manager II manages complex client accounts, sets sales targets, develops sales plans, and builds relationships with key clients to achieve growth.

Provide first-line technical support for hardware, software, and end-user issues. Administer Google Workspace, install and update software, maintain IT assets, and perform system maintenance and backups. Support SOC 2, GDPR, and CCPA compliance audits using platforms such as Drata, prepare compliance documentation, and remediate controls. Document solutions, train users, improve IT processes, and work during US time zones.

Provides global frontline IT support by managing incidents and service requests, troubleshooting Windows, Microsoft 365, hardware, connectivity, MFA, and enterprise application issues, and escalating tickets when needed. Handles access, software, hardware, onboarding, and offboarding requests while following ITIL, security, compliance, and SOP requirements. Collaborates with regional IT teams worldwide, supports documentation and knowledge-base improvements, and helps maintain consistent service delivery.

The Territory Account Manager will manage key account relationships, set sales targets, execute evidence-based plans, and conduct market research for long-term sales growth.

Owns access provisioning, help desk operations, employee onboarding and offboarding, device management, and IT documentation. The role improves ticket resolution and provisioning processes, maintains audit-ready records, supports SOC 2 and HIPAA certification readiness, and identifies systemic issues, policy gaps, tooling improvements, and potential security risks across a remote-first organization.

Provide basic technical support and assist with setup, configuration, troubleshooting, and maintenance of hardware, software, and networks. Support user account management, inventory, documentation, system upgrades, and IT projects while ensuring policy compliance and learning from the IT team.

Provide live-chat based customer support, troubleshoot wireless internet products and services, resolve customer issues, and deliver positive CX through effective communication and problem-solving. Represent client brands, follow company procedures, and contribute to a friendly, customer-focused environment.

Responsible for designing, developing, and maintaining IT systems; resolving technical issues, integrating systems, and data migration.

Perform Level 2 SOC duties: investigate and respond to security incidents, tune and optimize security controls, conduct advanced analysis and forensics, develop automation/playbooks, mentor L1 analysts, maintain incident reporting and SOC playbooks, and provide on-call support to ensure 24/7 security operations.

Manage timelines, risks, tasks, and resources for 60+ concurrent IT projects; maintain project data in ClickUp; coordinate with stakeholders and Wing assistant to ensure timely delivery and quality.

Participate in orientation and training, shadow senior staff, and work on guided projects. Contribute to client projects under supervision, collaborate with cross-functional teams, join code reviews and meetings, document work, and apply learned skills to solve business problems.

The Senior IT Project Manager will oversee complex IT and business transformation projects, ensuring timely delivery while managing stakeholder expectations and project resources across a global framework.

Provide hands-on IT support and operations for APAC employees: ticket management, complex troubleshooting, Google Workspace/Office365 and MDM support across Mac and Windows, hardware logistics (procurement, shipping, repairs), vendor management, onboarding/offboarding, security/access improvements, and project leadership to improve regional IT processes.

Lead end-to-end delivery of IT facilities and infrastructure projects, managing scope, schedule, budget, risks, vendors, and cross-functional stakeholders. Ensure compliance with standards, drive governance and continuous improvement, produce technical documentation, reports, dashboards and executive communications to support project decision-making.

Provide high-level administrative support to the CIO and designated IT/Training leaders: manage calendars, prepare agendas and notes, track action items, draft correspondence, coordinate domestic and international travel and expenses, support contract/vendor onboarding and renewals, maintain records and SharePoint documentation, monitor project deliverables, and handle confidential information with discretion.

The IT Manager will oversee IT operations, ensure security and compliance, manage vendor relationships, and lead IT teams while aligning with business objectives.

Own and operate the firm's corporate IT and selected web properties: systems inventory, access controls, backups, monitoring, Cloudflare and AWS operations, CMS/website releases, endpoint and SaaS administration, AI tool lifecycles, security hygiene, support for employees, vendor coordination, and documentation of runbooks and incident procedures.

Lead planning and execution of medium-to-high complexity technology projects within the Automations program. Coordinate cross-functional teams, manage vendors, allocate BA/QA/development resources, liaise with solution architects, and drive program delivery. Oversee multiple concurrent projects, manage scope/schedule/budgets, conduct risk assessments, resolve dependencies, and report progress to senior leadership.

Identify and prospect enterprise IT and mid-market accounts through high-volume outreach, perform technical discovery using BANT/MEDDPIC, communicate value of infrastructure solutions (servers, cloud, storage, networking, cybersecurity), manage pipeline to deliver 15 qualified meetings/month and £100,000 monthly revenue, handle full-cycle qualification, upsell/cross-sell, and provide market intelligence on cloud and AI trends.

Provide end-to-end internal IT support including onboarding/offboarding, access and license management, first-line user support (passwords, MFA, access requests), account provisioning and SSO configuration, documentation of IT SOPs and workflows, and cross-functional coordination with HR, People Ops, and security to ensure compliant, smooth employee technology experiences.

Responsible for maintaining IT systems, providing technical support, monitoring performance, managing user accounts, and implementing IT policies and cybersecurity measures.