Top IT Jobs in Davao City

Provides Level 1 technical support to employees across distributed offices, resolving hardware, software, connectivity, account, access, collaboration, and VoIP issues. Responsibilities include device deployment, onboarding and offboarding, user administration, ticket management, asset tracking, documentation, security procedure adherence, and escalation of complex issues. The role requires strong troubleshooting, customer service, communication, and administrative experience across Windows, macOS, Google Workspace, Microsoft 365, and common IT service-management tools.

Respond to inbound US business leads, conduct introductory discovery calls, qualify opportunities, and match prospects with IT, AI, data, and software services. Schedule qualified meetings with senior leadership, coordinate follow-ups, maintain prospect communication through handoff, and accurately manage HubSpot records and reporting. The role requires US market and IT services sales experience, strong English communication, CRM proficiency, and availability during US Central Time hours.

Manage global customer license provisioning across production and sandbox environments. Configure Salesforce and related platforms, process renewals, churn, suspensions, and other subscription events, and maintain accurate account records. Support Sales and Customer Success teams with licensing issues, monitor onboarding requests, manage provisioning and support queues, escalate out-of-scope cases, troubleshoot errors, and ensure compliance with internal processes.

Supports IT projects and daily business system usage across business analysis, application development, systems administration, security, networking, and mainframe operations. Responsibilities may include documenting requirements, developing test cases, conducting user acceptance testing, supporting system upgrades, programming, database administration, security controls, operating-system management, network implementation, and mainframe provisioning. The role is designed to provide cross-functional experience while pursuing a relevant bachelor’s degree.

Own internal IT operations across workflow automation, integrations, Atlassian administration, website maintenance, technical support, access management, documentation, and project delivery. Build n8n and API-driven automations, use AI tools to improve productivity, troubleshoot software and hardware issues, and partner cross-functionally to scale secure, efficient systems for a remote global team.

Leads complex IT infrastructure and workplace technology projects from requirements and design through procurement, construction, commissioning, acceptance, and handover. Coordinates IT, facilities, security, construction, consultants, contractors, carriers, and vendors while managing scope, schedule, budget, risks, quality, procurement, testing, documentation, and operational readiness. The role requires broad knowledge of networks, AV, structured cabling, security systems, Microsoft Teams Rooms, building interfaces, and construction processes.

Generate new business for an AI-driven network operations platform through high-volume cold calls, email, and LinkedIn outreach. Qualify leads, engage senior IT and infrastructure decision-makers, schedule at least 20 sales meetings monthly, document activities in the CRM, and communicate the platform’s value proposition while handling objections. The role requires offshore availability during strict EST business hours and focuses on selling IT, SaaS, or technology solutions.

Provides proactive managed IT support across client environments by identifying and remediating vulnerabilities, infrastructure deficiencies, monitoring alerts, and hardware issues. Administers Windows servers, Active Directory, Microsoft 365, Entra ID, networks, firewalls, virtualization, Azure, backups, and endpoint systems. Performs patching, hardening, migrations, troubleshooting, documentation, health checks, and maintenance while implementing permanent solutions and escalating larger infrastructure risks.

Manages global customer license provisioning across production and sandbox environments. Configures Salesforce and related platforms, updates account settings, processes renewals and subscription changes, monitors onboarding inquiries, manages provisioning queues, troubleshoots licensing issues, escalates out-of-scope requests, and maintains accurate account records. The role collaborates with Sales and Customer Success teams to support subscription management and ensure compliance with internal processes.

Plans and coordinates IT equipment logistics, including shipments, courier partners, inventory movement, asset transfers, deployment, replacements, and recovery. Monitors delivery performance, costs, shipment status, and logistics KPIs while preparing reports and recommending process improvements. Collaborates with IT Asset Management, Procurement, Finance, Operations, suppliers, and internal stakeholders to ensure timely, accurate, and cost-effective equipment movement.

Provide live-chat based customer support, troubleshoot wireless internet products and services, resolve customer issues, and deliver positive CX through effective communication and problem-solving. Represent client brands, follow company procedures, and contribute to a friendly, customer-focused environment.

Leads the Manila technology capability center, overseeing multidisciplinary teams, employees, contractors, managers, vendors, budgets, workforce planning, and operational performance. Translates global technology strategy into local execution, improves delivery predictability through KPIs and SLAs, drives talent development and retention, and supports global delivery models. The role also leads organizational change, vendor governance, automation and AI-enabled transformation, compliance, security, and cross-functional stakeholder engagement.

Provides global frontline IT support by managing incidents and service requests, troubleshooting Windows, Microsoft 365, hardware, connectivity, MFA, and enterprise application issues, and escalating tickets when needed. Handles access, software, hardware, onboarding, and offboarding requests while following ITIL, security, compliance, and SOP requirements. Collaborates with regional IT teams worldwide, supports documentation and knowledge-base improvements, and helps maintain consistent service delivery.

The Territory Account Manager will manage key account relationships, set sales targets, execute evidence-based plans, and conduct market research for long-term sales growth.

Manage timelines, risks, tasks, and resources for 60+ concurrent IT projects; maintain project data in ClickUp; coordinate with stakeholders and Wing assistant to ensure timely delivery and quality.

Participate in orientation and training, shadow senior staff, and work on guided projects. Contribute to client projects under supervision, collaborate with cross-functional teams, join code reviews and meetings, document work, and apply learned skills to solve business problems.

Provide hands-on IT support and operations for APAC employees: ticket management, complex troubleshooting, Google Workspace/Office365 and MDM support across Mac and Windows, hardware logistics (procurement, shipping, repairs), vendor management, onboarding/offboarding, security/access improvements, and project leadership to improve regional IT processes.

Lead end-to-end delivery of IT facilities and infrastructure projects, managing scope, schedule, budget, risks, vendors, and cross-functional stakeholders. Ensure compliance with standards, drive governance and continuous improvement, produce technical documentation, reports, dashboards and executive communications to support project decision-making.

The IT Manager will oversee IT operations, ensure security and compliance, manage vendor relationships, and lead IT teams while aligning with business objectives.

Identify and prospect enterprise IT and mid-market accounts through high-volume outreach, perform technical discovery using BANT/MEDDPIC, communicate value of infrastructure solutions (servers, cloud, storage, networking, cybersecurity), manage pipeline to deliver 15 qualified meetings/month and £100,000 monthly revenue, handle full-cycle qualification, upsell/cross-sell, and provide market intelligence on cloud and AI trends.

Responsible for maintaining IT systems, providing technical support, monitoring performance, managing user accounts, and implementing IT policies and cybersecurity measures.