Lending General Operations Manager

Posted 6 Days Ago
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National Capital Region
Mid level
Fintech • Software • Financial Services
The Role
The Lending General Operations Manager oversees loan operations, ensures compliance and performance standards, and drives process improvement within the fintech space.
Summary Generated by Built In

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Does

  • Oversees activities of Loan Operations, covering financial reconciliations and compliance assurance processes.
  • Ensures adequate manpower is allocated over a 7-day shift.
  • Enforces standardization of procedure and quality of operational performance of Operations team.
     

Displays

  • Deep understanding of the lending lifecycle, from registration to collection, at a transactional level.
  • Eye for detail in identifying patterns and gaps in operational processes, being able to recommend and take advantage of opportunities of improvements.
  • Maintains a sustainable and scalable vision of operational design in a fintech space, bridging the Operations team with needs for digital transformation.
  • Champions continuous improvement within the team, for both process efficiency and process control.
     

Delivers

  • Meets daily, weekly and monthly SLA’s for regular tasks
  • Ensures human-driven errors are mitigated, and identified and corrected as a matter of procedure.
  • Regularly reports performance and progress of initiatives pursued by the team.
  • Keeps the operations team motivated and purpose-driven.
     

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

Top Skills

Fintech
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The Company
HQ: Bonifacio Global City, Metro Manila
2,570 Employees
Year Founded: 2015

What We Do

Mynt is the first and only duacorn in the Philippines. It's a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. Mynt operates two fintech companies: GXI, the mobile wallet operator of GCash — the #1 Finance App in the Philippines, and Fuse Lending, a tech-based lending company that gives Filipinos access to microloans and business loans.

Mynt, through its fintech operations, is a staunch supporter of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.

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