Top Tech Jobs & Startup Jobs in Tokyo

The Enterprise Account Executive is responsible for acquiring and expanding enterprise clients in Japan, focusing on revenue growth through strategic relationship building and effective communication.

Lead finance, regulatory, and statutory operations for Wise’s Japan entities. Responsibilities include capital adequacy monitoring, client fund segregation, regulatory submissions, JGAAP statutory reporting, IFRS-to-JGAAP reconciliation, audits, tax coordination, banking administration, vendor management, forecasting, financial analysis, internal controls, and Board reporting. The role partners with Product, Compliance, Banking, Expansion, Regional Finance, and Group Finance teams and may support regional expansion.

Provide Japan business-hours implementation support and technical problem-solving for ecommerce and advertising accounts. Lead SDK and API integrations, testing, QA, troubleshooting, launches, and post-launch stabilization. Translate technical risks into client guidance, resolve tracking and measurement issues, coordinate with Account Management, Sales, Product, and Engineering, and create scalable playbooks and processes. Use AI tools to improve efficiency, response quality, and execution consistency.

Provides strategic international employment law advice across JAPAC and other non-US jurisdictions. Advises on restructurings, workforce reductions, M&A, executive employment, litigation, investigations, employee relations, policies, compliance, and regulatory developments. Partners with HR, Compliance, business leaders, and external counsel to manage complex legal and reputational risks across a global biopharmaceutical organization.

Implements and configures Nexthink solutions for customers, ensuring technical quality and business value. Responsibilities include solution design, troubleshooting, technical project deliverables, customer education, adoption support, collaboration with sales, support, product, and partners, and ongoing technical knowledge development. The role is customer-facing, requires trusted-advisor skills, and involves travel to customer sites as needed. Professional fluency in Japanese and English is required.

Supports employee relations, HR policies, labor administration, performance-management initiatives, HR operations, vendor coordination, and global HR projects. Responsibilities include managing work rules and labor agreements, handling escalated inquiries, improving HR processes, supporting working-time and leave administration, coordinating training, and providing PMO assistance. The role requires Japanese and English business communication, collaboration with global stakeholders, and responsible use of AI and digital tools.

Identify target enterprise and commercial accounts through market analysis and data, then generate opportunities using phone, email, social media, and direct mail. Engage executives in discussions about business and marketing challenges, manage prospect pipelines in CRM tools, and collaborate with sales teams to improve productivity. The role offers a path to direct sales and performance-based incentives.

Own the technical sales cycle for enterprise and mid-market customers in Japan, including discovery, solution design, demonstrations, proof-of-concepts, and implementation planning. Partner with sales, partners, customer success, product, and engineering teams to drive adoption, provide technical validation, develop reusable assets, and influence product direction. The role requires strong IT systems knowledge, customer-facing communication, Japanese fluency, business-level English, and independent ownership.

Manages Premier and Premier+ Support customers across Japan and APAC, including contract renewals, customer meetings, escalations, SLA and OLA adherence, support incident experience, and coordination across global support teams. The role drives operational excellence, improves support processes, manages crises, and participates in 24/7 on-call activities. It requires extensive technical support leadership, strong communication, analytical and quality management skills, ITIL knowledge, fluent Japanese, business-level English, and Japanese citizenship.

Manage customer success for institutional investment software clients using Morningstar Direct. Build trusted client relationships, provide product guidance and best practices, support sales demos and trials, lead workshops, improve workflows, drive product adoption, retain accounts, support renewals, and identify upsell opportunities. Requires fluency in Japanese and English, strong communication skills, financial services knowledge, and the ability to collaborate with clients and internal teams.