Top IT Jobs in Tokyo

Lead strategic advisory engagements to enhance clients' cybersecurity programs. Collaborate with client leadership, manage teams, and drive proactive cybersecurity initiatives while contributing to business development and staffing.

This position involves consulting sales for the Qualtrics XM platform aimed at major IT and telecom companies, focusing on enhancing CX and EX for business growth. Responsibilities include new client acquisition, stakeholder collaboration, and managing sales pipelines using Salesforce.

Provide frontline IT support for Zapier employees in AU/NZ: troubleshoot Mac hardware/software, manage user accounts and Jamf tasks, escalate complex issues, create runbooks and self-service resources, assist with SSO/SAML integrations and build simple automations in Okta Workflows and Zapier.

Provide on-site Level 1/2 IT support for the Tokyo office: troubleshoot hardware/software, manage endpoints, AV and printers, document tickets, escalate complex issues, train users, perform on-call rotations, and deliver executive "white glove" support.

Responsible for overseeing local operations in Japan, managing the ICT team, strategic planning, budget management, compliance, and overall performance of ICT services.

Provide deskside and data-center technical support for Windows 10/11 lab environments, perform PC/server installations and migrations (PKI-based), document procedures, coordinate vendors, communicate with stakeholders, and participate in daily scrum project work.

Design, implement, and optimize enterprise network infrastructures; procure and manage network hardware and subcontractors; configure firewalls, routing, switching, and security solutions; manage servers, backups, and data center/SAN connectivity; develop policies, testing methodologies, and training; monitor performance and troubleshoot complex network/security issues; negotiate with vendors and approve upgrades.

Provide first- and second-level regional IT support for hardware, software, peripherals, VoIP, and networking. Troubleshoot, document and resolve incidents via ServiceNow, escalate complex issues, coordinate small regional projects, and support office IT infrastructure and collaboration tools.

The IT Manager in Japan leads IT operations, manages vendor relationships, oversees infrastructure, supports business applications, and drives process improvement and automation.

The IT Manager will oversee business initiatives related to trading and connectivity, manage IT projects, collaborate with stakeholders, and ensure compliance in the financial sector.

The role involves application development and support using Microsoft Power Platform, providing support for enterprise applications, and assisting financial reporting integration.

The IT Strategy Consultant will support the formulation of IT and DX strategies based on client business challenges, focusing on stakeholder consensus and the continuous delivery of optimized IT solutions while fostering long-term partnerships.

Lead and manage IT helpdesk and infrastructure operations across corporate, retail, DCs, and remote users in Japan. Oversee outsourced vendors, ensure SLA-driven incident resolution, maintain infrastructure availability, drive change/incident/problem management, support retail POS and network environments, lead infrastructure projects and compliance (PCI DSS), and liaise with global IT and business stakeholders.

Design, build, and maintain infrastructure automation using Terraform, Ansible, Python and Bash; manage virtualization (Nutanix, KVM, VMware); build CI/CD pipelines; support hybrid cloud (AWS/Azure); monitor observability; ensure security/compliance; mentor junior engineers.

We are seeking freelance translators for English to Japanese translation, focusing on IT documents. Candidates should have qualifications in translation or relevant experience.

This role involves providing IT support, managing end-user devices, coordinating local projects, and enhancing IT services for users. It requires effective communication and technical skills, ensuring user satisfaction and adherence to global standards.

This role focuses on expanding the adoption of Apple products in the education sector, managing sales cycles, and building relationships with key stakeholders.

The Staff IT Operations Engineer will lead IT operations, manage IT assets, and improve service efficiency while supporting business needs.

Provide high-quality end-user IT support across Asia, focusing on Windows 11 and Microsoft 365 desktop support. Collaborate with regional and Tokyo IT teams to resolve application, network, server, email, and ad-hoc issues. Support Citrix, Teams, and Outlook mobile clients, apply basic networking knowledge, work flexible hours, and communicate technical information clearly in English.

Manage audit processes, develop risk-based audit plans, and ensure effective controls in AIG's technology and security functions. Communicate results and build stakeholder relationships.

Provide hands-on IT support for the Tokyo office and APAC remote employees, manage Mac/Windows endpoints, MDM/IAM, and core workplace tools. Own onboarding/offboarding, asset and SaaS lifecycle, vendor relationships, compliance and audit readiness. Lead process improvements, documentation, automation, and collaborate with global IT, Security, and business teams to deliver scalable workplace IT services.

The IT Support Specialist III resolves technical problems, supports end users, manages help requests, and mentors junior team members. Responsibilities include troubleshooting, installing hardware, and ensuring customer satisfaction.

Manage team operations and project management across multiple teams, collaborating internationally to drive IT security projects' success.

The role involves designing, deploying, and operating enterprise networks, leading initiatives, troubleshooting, and collaborating on cross-domain programs.

Analyze and improve Supply Chain and Customer Care processes, gather and document IT requirements, design solutions, lead IT projects and system implementations, provide end-user training and support, and analyze data to inform decisions while collaborating with cross-functional teams.