Top Operations Management Jobs in Japan

Leads Ericsson’s operational and commercial partnership with a major Japanese telecom customer. Owns contractual fulfillment, customer value realization, delivery performance, financial outcomes, risk management, governance, presales, renewals, and continuous improvement. Represents account and service delivery interests in senior forums, leads large cross-functional teams, and uses data, automation, and AI/ML to improve profitability and customer success. Requires strong telecom knowledge, program and financial leadership, commercial expertise, and business-level Japanese and English.

Act as the primary regional business partner for sales leadership in Japan, driving territory and quota execution, forecasting accuracy, pipeline health, and Run-the-Business processes. Build frameworks for account segmentation and territory planning, automate reporting and workflows with AI and analytics, analyze large datasets for trends and risks, and lead cross-functional initiatives to improve sales performance and decision-making.

Lead Yokohama lab operations, manage local team and service delivery, ensure facility infrastructure (power, cooling, racks, network) and safety, track KPIs, control costs, coordinate installations and stakeholders, drive continuous improvement and user satisfaction.

Leads the Tokyo Investment Management Operations team supporting Japanese Tokkin and pension accounts. Oversees trade lifecycle activities, settlement, cash and collateral management, vendor and stakeholder coordination, operational risk controls, regulatory initiatives, account onboarding, and process improvements. Manages relationships with trust banks, custodians, brokers, and internal global teams while ensuring operational stability, resiliency, and compliance. Coaches team members and balances Japanese market requirements with global operating frameworks.

Plan, execute, and optimize in-app cross-market campaigns across APAC. Coordinate with product, design, marketing, BI and local teams, monitor participation/conversion/retention metrics, generate performance reports, gather user feedback, and manage budgets and resources to improve campaign outcomes.

Lead Evergreen's winter guide team and manage daily heli-ski, backcountry touring, and off-piste operations. Oversee scheduling, safety, rescue readiness, inventory, training, guest experience, and stakeholder relations while ensuring compliance with Japanese and company protocols. Support budgeting, season planning, and partner coordination.

Manage physical security operations for datacenters, oversee vendor guard forces, detect and escalate security incidents, lead risk analysis and mitigation, coordinate with stakeholders, maintain and improve security programs, and be available on-call with periodic travel.

Lead and evolve operations for the Signature Success Plan: design and optimize Salesforce-driven workflows, drive AI tool adoption, lead change management and large projects, deliver data-driven insights and reports, train CSMs, and collaborate cross-functionally and globally to improve customer success team productivity.

The Senior Manager leads Frontend Operations, ensuring effective team performance, equipment performance improvement, and process standardization while demonstrating leadership and fostering team growth.

Own day-to-day operations and go-to-market for Binance Chat: manage feature rollouts, content governance, metrics, user feedback, and cross-functional coordination to improve growth, engagement, and product health.

The role involves setting and driving strategy for operations in Japan, leading initiatives for process improvement, and providing insights to drive high-quality user experiences.

Support and coordinate day-to-day hospitality operations across client centers, reception, catering, and dining. Manage vendor performance and contracts, improve service quality, assist with budgets and reporting, implement compliance and controls, and communicate product knowledge to suppliers and stakeholders to maintain consistent, high-quality workplace experiences.

Serve as primary client escalation and coordination for fund accounting and transfer agency in Japan. Ensure service delivery and NAV oversight, drive process improvements and automation, support global operating model adoption, manage client relationships and change events, and partner across operations, technology, and product to improve service outcomes and efficiency.

Lead and develop a clinical research team to deliver clinical trials on time, on budget, and to quality standards. Oversee hiring, mentoring, performance, resource and budget management, regulatory and GCP compliance, audit readiness, site engagement, and cross-functional collaboration to support AbbVie's R&D portfolio.

Lead customer success operations programs and projects to improve KPIs (satisfaction, usage, churn). Drive process improvement, change management, performance monitoring, cross-functional collaboration, and IT/system implementations to optimize service delivery and customer outcomes.

Lead sales operations for Malaysia and Singapore, driving performance management, returns and AR governance, incentive program administration, contract and SOP governance, process improvement, and team leadership to ensure operational rigor and commercial alignment.

The role involves managing Japan futures operations, coordinating workflows, ensuring compliance with regulations, overseeing IT interactions, and facilitating communication with stakeholders.

Lead and manage IT helpdesk and infrastructure operations across corporate, retail, DCs, and remote users in Japan. Oversee outsourced vendors, ensure SLA-driven incident resolution, maintain infrastructure availability, drive change/incident/problem management, support retail POS and network environments, lead infrastructure projects and compliance (PCI DSS), and liaise with global IT and business stakeholders.

Manage trade lifecycle and settlements for multi-asset portfolios: execute trades, reconcile positions, analyze P&L/valuations, monitor market/credit/liquidity risk, manage cash forecasting, and optimize middle-office workflows to increase automation and reduce operational friction.

Lead day-to-day operations for the South Korean market: localize services, manage vendor relationships, set up local operations, coordinate with product and marketing, and optimize workflows to improve efficiency and user experience.

Manage localization projects from initiation to completion, ensuring client satisfaction, timely delivery, and effective communication throughout the process.

Leads end-to-end operations from procurement and imports through inventory, warehousing, logistics, and customer delivery. Manages suppliers, factories, freight forwarders, and logistics partners while improving KPIs, inventory efficiency, costs, quality, safety, and customer service. Oversees budgets, operational risk, process standardization, and team development, collaborating with Sales, Finance, Technical Service, and international stakeholders.

Leads Tokyo operations across multiple client portfolios and projects, managing client relationships, SLAs, staffing, team performance, manager development, P&L, budgets, invoicing, gross margins, and continuous improvement. Collaborates with Talent Acquisition, HR, Finance, IT, and Training while analyzing operational metrics through Tableau, Power BI, and Google Sheets. Requires bilingual Japanese-English communication, strong leadership, financial acumen, multi-account management, and advanced organizational skills.

Provide comprehensive case management for DoD beneficiaries: assess and monitor patients, develop time-sensitive treatment and discharge plans, coordinate referrals, administer agreements, use utilization review criteria and VA/DoD guidelines, manage information systems and outcome analysis, and ensure compliance with clinical and credentialing requirements.

Lead end-to-end technical planning and execution for live productions across APAC. Develop workflows, technical guidelines, and budgets; serve as hands-on technical lead during rehearsals and live broadcasts; troubleshoot transmission, audio, video, and infrastructure; coordinate cross-region stakeholders; build vendor and crew relationships; and scale operational capabilities through process improvements and readiness.