Top Operations Management Jobs in Tokyo

Act as the primary regional business partner for sales leadership in Japan, driving territory and quota execution, forecasting accuracy, pipeline health, and Run-the-Business processes. Build frameworks for account segmentation and territory planning, automate reporting and workflows with AI and analytics, analyze large datasets for trends and risks, and lead cross-functional initiatives to improve sales performance and decision-making.

Lead a Sales Operations team supporting Japan field sales: deal structuring, quoting, quota and compensation design, reporting, process optimization, training, and cross-functional programs to accelerate sales.

The role involves setting and driving strategy for operations in Japan, leading initiatives for process improvement, and providing insights to drive high-quality user experiences.

Serve as primary client escalation and coordination for fund accounting and transfer agency in Japan. Ensure service delivery and NAV oversight, drive process improvements and automation, support global operating model adoption, manage client relationships and change events, and partner across operations, technology, and product to improve service outcomes and efficiency.

Lead and develop a clinical research team to deliver clinical trials on time, on budget, and to quality standards. Oversee hiring, mentoring, performance, resource and budget management, regulatory and GCP compliance, audit readiness, site engagement, and cross-functional collaboration to support AbbVie's R&D portfolio.

Own day-to-day operations and go-to-market for Binance Chat: manage feature rollouts, content governance, metrics, user feedback, and cross-functional coordination to improve growth, engagement, and product health.

Lead customer success operations programs and projects to improve KPIs (satisfaction, usage, churn). Drive process improvement, change management, performance monitoring, cross-functional collaboration, and IT/system implementations to optimize service delivery and customer outcomes.

Lead retail execution with resellers to drive in-store brand presentation, product placement, merchandising, RSP advocacy, training, and POS productivity. Manage cross-functional stakeholders, 3PL vendors, budgets, reporting, and product launches while visiting stores to assess execution and improve sell-through and KPIs.

The role involves managing Japan futures operations, coordinating workflows, ensuring compliance with regulations, overseeing IT interactions, and facilitating communication with stakeholders.

Lead and manage IT helpdesk and infrastructure operations across corporate, retail, DCs, and remote users in Japan. Oversee outsourced vendors, ensure SLA-driven incident resolution, maintain infrastructure availability, drive change/incident/problem management, support retail POS and network environments, lead infrastructure projects and compliance (PCI DSS), and liaise with global IT and business stakeholders.

Lead and evolve operations for the Signature Success Plan: design and optimize Salesforce-driven workflows, drive AI tool adoption, lead change management and large projects, deliver data-driven insights and reports, train CSMs, and collaborate cross-functionally and globally to improve customer success team productivity.

Lead commercial operations for Japan, aligning sales and regional strategy, scaling commercial excellence, delivering sales training and enablement, developing customer reference sites, and driving performance through cross-functional collaboration and leadership development across APAC.

Manage trade lifecycle and settlements for multi-asset portfolios: execute trades, reconcile positions, analyze P&L/valuations, monitor market/credit/liquidity risk, manage cash forecasting, and optimize middle-office workflows to increase automation and reduce operational friction.

Lead day-to-day operations for the South Korean market: localize services, manage vendor relationships, set up local operations, coordinate with product and marketing, and optimize workflows to improve efficiency and user experience.

Lead B2B demand-generation and marketing-operations for enterprise SaaS: build AI-enabled marketing workflows, own integrated campaigns (email, paid, organic, events), improve lead scoring and funnel reporting, partner with Sales and regional teams to convert inbound and event engagement into pipeline across Southeast Asia, Japan, and Brazil.

Lead and modernize end-to-end sales operations planning across the Region, driving quota, territory, segmentation, employee data, Blueprint, and FY planning. Deliver actionable insights and standardized reporting, automate repetitive workflows, integrate AI-enabled analytics, and strengthen governance and stakeholder partnership to improve execution, coverage accuracy, and operational consistency.

Plan, execute, and optimize in-app cross-market campaigns across APAC. Coordinate with product, design, marketing, BI and local teams, monitor participation/conversion/retention metrics, generate performance reports, gather user feedback, and manage budgets and resources to improve campaign outcomes.

Lead end-to-end execution of loyalty campaigns and promotional operations for Coke ON, managing readiness, testing, QA, launch coordination, cross-team workflows, vendor relationships, performance tracking, and process automation to ensure reliable, scalable consumer engagement on an 11M-MAU platform.

Lead standardization and local implementation of global marketing solutions (Veeva, PromoMats, SFMC) for Japan; optimize digital and AI-driven processes, manage content creation workflows, provide user training/support, coordinate cross-functional and vendor stakeholders, and ensure compliance with pharmaceutical data/privacy requirements.

Lead operations for dispersed Air Force base modernization projects, manage staff and resources, ensure logistics and safety, and support customer engagement and performance tracking.

Manage day-to-day operations and community activation for Inventor Garage. Serve as primary on-site contact for inventors, run recurring events and programs, coordinate logistics/vendors/budgets, promote asset utilization, represent Woven City externally, and nurture inventor community engagement.

Plan and run growth initiatives and campaigns to drive user acquisition, engagement, and product growth for Earn products. Coordinate with product, marketing, customer service, and partners; monitor product performance; troubleshoot issues; track and analyze campaign effectiveness; support VIP/institutional onboarding; develop partner collaborations; and stay current on Earn, DeFi, and lending market trends.

Lead delivery and scaling of generative AI data programs across multiple projects: capacity planning, vendor management, quality consistency, process automation, financial control, risk mitigation, client reporting, and team enablement.

Lead and scale portfolios of generative AI data programs (collection, labeling, evaluation). Manage capacity planning, vendor SLAs, quality consistency, process automation, budgets, risk, stakeholder reporting, and coach PMs/coordinators while ensuring data security and compliance.

Lead sales operations for Malaysia and Singapore, driving performance management, returns and AR governance, incentive program administration, contract and SOP governance, process improvement, and team leadership to ensure operational rigor and commercial alignment.