Top Operations Management Jobs in Yokohama

Leads Ericsson’s operational and commercial partnership with a major Japanese telecom customer. Owns contractual fulfillment, customer value realization, delivery performance, financial outcomes, risk management, governance, presales, renewals, and continuous improvement. Represents account and service delivery interests in senior forums, leads large cross-functional teams, and uses data, automation, and AI/ML to improve profitability and customer success. Requires strong telecom knowledge, program and financial leadership, commercial expertise, and business-level Japanese and English.

Act as the primary regional business partner for sales leadership in Japan, driving territory and quota execution, forecasting accuracy, pipeline health, and Run-the-Business processes. Build frameworks for account segmentation and territory planning, automate reporting and workflows with AI and analytics, analyze large datasets for trends and risks, and lead cross-functional initiatives to improve sales performance and decision-making.

Leads operational performance and strategic improvement across a global network of EMC laboratories. Partners with laboratory, commercial, finance, and regional leaders to improve utilisation, throughput, customer satisfaction, profitability, and consistency. Analyzes business and financial data, leads performance reviews and planning, develops executive reporting, supports investment decisions, and drives best-practice adoption and organizational change.

Lead Yokohama lab operations, manage local team and service delivery, ensure facility infrastructure (power, cooling, racks, network) and safety, track KPIs, control costs, coordinate installations and stakeholders, drive continuous improvement and user satisfaction.

Plan, execute, and optimize in-app cross-market campaigns across APAC. Coordinate with product, design, marketing, BI and local teams, monitor participation/conversion/retention metrics, generate performance reports, gather user feedback, and manage budgets and resources to improve campaign outcomes.

Manages Japanese clinical trial regulatory operations, including ethics committee and regulatory authority submissions, approvals, investigational product labeling, import/export permits, essential documents, and regulatory tracking. Serves as a local regulatory expert, advises project and business development teams, manages vendors and contractors, supports SOP improvements, and contributes to clinical project meetings, training, bids, and business development activities.

Manage trade lifecycle and settlements for multi-asset portfolios: execute trades, reconcile positions, analyze P&L/valuations, monitor market/credit/liquidity risk, manage cash forecasting, and optimize middle-office workflows to increase automation and reduce operational friction.

Lead day-to-day operations for the South Korean market: localize services, manage vendor relationships, set up local operations, coordinate with product and marketing, and optimize workflows to improve efficiency and user experience.

Lead Commercial Operations for India (Invisalign), manage customer support and service, design SOPs and systems, forecast fulfillment, analyze VOC/NPS/Medallia feedback, drive process improvements with APAC Ops, handle facility administration and EHS, manage vendor/contracts, and coach teams to improve customer experience.

Lead global card program roadmap and launches (virtual and physical), manage issuer/processor/manufacturer relationships, integrate digital wallets (Apple/Google Pay), oversee card supply chain and vendors, negotiate commercial agreements, build SOPs and scalable operations, drive GTM with Product and Growth, and monitor performance through data-driven analysis.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

Lead end-to-end hardware production for semiconductor photomask cleaning systems, managing production planning, contract manufacturers, suppliers, logistics, quality and delivery. Drive recovery plans, supplier performance, inventory control, schedule coordination, and continuous improvement while collaborating with engineering, R&D, EHS, and data teams. Participate in a structured succession/on-the-job training period and travel to manufacturing sites (~20%).

The Senior Regional Manager is responsible for leading customer operations across multiple regions, ensuring service quality, efficiency, and strategic roadmap implementation while fostering leadership and resilience.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.