Top Operations Management Jobs in Yokohama

Leads a regional sales operations organization supporting pricing, order management, invoicing, inventory, forecasting, and sales analytics systems. Oversees multiple managers and contributors, initiatives, budgets, resources, suppliers, process improvements, and workforce development. Partners with sales and executive stakeholders to communicate operational status, resolve issues, and guide strategic decisions. Manages hiring, performance, coaching, and career development across geographically distributed teams.

Serves as the APAC Expansion business operations partner for Sales leadership. Diagnoses operational challenges, analyzes business performance and field feedback, develops recommendations, manages operational rhythms, and drives cross-functional issues through resolution. The role supports planning, segmentation, coverage models, policy development, and leadership decision-making while partnering with Revenue Operations, Marketing, Customer Success, IT, and Finance.

Oversee portfolios of Generative AI data operations projects, managing delivery, capacity planning, vendors, budgets, quality, risks, automation, and client reporting. Coach project managers and coordinators, collaborate with recruiting and finance, enforce data security and compliance, and improve processes across distributed teams.

Manages Japanese clinical trial regulatory operations, including ethics committee and regulatory authority submissions, approvals, investigational product labeling, import/export permits, essential documents, and regulatory tracking. Serves as a local regulatory expert, advises project and business development teams, manages vendors and contractors, supports SOP improvements, and contributes to clinical project meetings, training, bids, and business development activities.

Leads Japanese-language customer service teams across voice, email, chat, and back-office channels. Sets performance goals, develops team leaders, drives customer experience and efficiency improvements, manages change, analyzes feedback and quality insights, runs experiments, and presents solutions to senior stakeholders. Requires strong English and Japanese communication, extensive operational leadership experience, and the ability to manage multiple initiatives in a fast-paced environment.

Lead Yokohama lab operations, manage local team and service delivery, ensure facility infrastructure (power, cooling, racks, network) and safety, track KPIs, control costs, coordinate installations and stakeholders, drive continuous improvement and user satisfaction.

Lead end-to-end hardware production for semiconductor photomask cleaning systems, managing production planning, contract manufacturers, suppliers, logistics, quality and delivery. Drive recovery plans, supplier performance, inventory control, schedule coordination, and continuous improvement while collaborating with engineering, R&D, EHS, and data teams. Participate in a structured succession/on-the-job training period and travel to manufacturing sites (~20%).

Plan, execute, and optimize in-app cross-market campaigns across APAC. Coordinate with product, design, marketing, BI and local teams, monitor participation/conversion/retention metrics, generate performance reports, gather user feedback, and manage budgets and resources to improve campaign outcomes.

Manage trade lifecycle and settlements for multi-asset portfolios: execute trades, reconcile positions, analyze P&L/valuations, monitor market/credit/liquidity risk, manage cash forecasting, and optimize middle-office workflows to increase automation and reduce operational friction.

Lead day-to-day operations for the South Korean market: localize services, manage vendor relationships, set up local operations, coordinate with product and marketing, and optimize workflows to improve efficiency and user experience.

Lead Commercial Operations for India (Invisalign), manage customer support and service, design SOPs and systems, forecast fulfillment, analyze VOC/NPS/Medallia feedback, drive process improvements with APAC Ops, handle facility administration and EHS, manage vendor/contracts, and coach teams to improve customer experience.