Top Artificial Intelligence Jobs in Tokyo

Advises customers on establishing and governing ServiceNow technical foundations, including instance strategy, data, integrations, architecture, and platform health. Translates business and technical requirements into architectural blueprints and transformation roadmaps, guides enterprise architects and delivery teams, supports solution sales and estimation, and reduces technical debt through leading practices. The role requires enterprise architecture, cloud application, management consulting, ServiceNow certification, Japanese fluency, and up to 20% travel.

Leads a customer success team managing a portfolio of ServiceNow customers. Responsibilities include improving platform adoption, technical health, deployments, customer outcomes, license utilization, and escalation resolution. The role assigns customer activities, develops success plays and use cases, creates success stories, guides junior employees, and ensures customers maximize their ServiceNow investment. Requires team leadership, independent project execution, analytical problem-solving, AI workflow understanding, Japanese fluency, relevant certifications, and authorization to work in Japan.

Leads complex ServiceNow engagements from planning through delivery, ensuring solutions are completed on time, within budget, and within scope. Manages governance, timelines, risks, changes, resources, reporting, and financials while coordinating customers, partners, sales teams, and delivery personnel. The role serves as the primary customer contact, resolves issues and plan deviations, applies NowCreate methodology, mentors team members, and promotes long-term customer success.

Leads and coaches a team of Outcomes Architects responsible for workflow adoption, value realization, renewals, expansion, and at-risk account recovery. Builds operating cadences, reviews account health and execution quality, hires and develops team members, and partners with Sales, Solutions Consulting, Services, Support, Product, and RevOps. The role requires strong customer discovery, workflow design, commercial judgment, executive communication, technical fluency, and operational discipline in a B2B software environment.

Own adoption, value realization, renewals, and expansion outcomes for named mid-market B2B software accounts. Build success plans, guide workflow and AI transformation initiatives, demonstrate ROI to executives, manage renewal risk, identify expansion opportunities, and coordinate with Solutions Consulting and Services on implementations. The role requires customer discovery, workflow configuration, stakeholder management, commercial awareness, and fluency in Japanese and English.

Supports institutional clients investing in private-market infrastructure across Japan and APAC. Responsibilities include client servicing, investor reporting, content production, Japanese-language presentations and translations, regulatory reporting, fundraising support, issue resolution, and process improvement. The role partners with investment, product, operations, technology, and data teams to improve reporting efficiency through AI and automation while delivering tailored client experiences.

Manage multiple ServiceNow customers through scalable customer success guidance, helping them achieve business outcomes, increase product adoption, maintain technical health, and adopt upgrades and new capabilities. Monitor usage, provide standardized best practices, address technical questions, coordinate escalations, and collaborate with internal teams. The role requires experience across SaaS sales, implementation, expansion, and operations, including configuration, integrations, security, governance, identity management, and automation.

Provides technical and domain expertise during enterprise sales cycles for ServiceNow solutions. Leads discovery workshops, product demonstrations, strategic customer sessions, and technical discussions. Partners with sales, product management, marketing, channel partners, and professional services to position solutions, build pipeline, address customer needs, provide product feedback, and support revenue goals. Also contributes to competitive analysis, reusable consulting assets, and marketing events.

Lead Japan hotel market strategy and a ~50-person team to exceed commercial targets. Build C-level partner relationships, set OKRs and KPIs, drive data-driven improvements to site performance and traveler experience, cultivate leaders, and represent Expedia Group at senior industry events across Japan and APAC.

Leads SMB sales for cloud and AI platforms in Japan, owning revenue quotas, growth strategy, investment planning, partner execution, and go-to-market performance. Manages and coaches sales teams, coordinates cross-functional virtual teams, develops market and channel strategies, oversees budgets and ROI, drives digital transformation, and influences senior stakeholders to achieve customer acquisition, consumption, and revenue targets.

Lead strategic sales for a portfolio of Japan-headquartered multinational accounts. Develop global account plans, build C-level relationships, identify scalable enterprise opportunities, and orchestrate complex multi-region deals with regional sales, customer success, professional services, partners, and marketing teams. Advise customers on automation, integration, orchestration, and enterprise AI governance while coordinating stakeholders across countries, business units, and time zones.

Drive enterprise sales and strategic account growth for cloud and AI solutions. Develop and execute account plans, build executive-level customer relationships, orchestrate virtual teams, identify business and transformation opportunities, and lead complex solution proposals through closing. Advise customers on digital transformation, position solutions against competitors, and coordinate internal specialists and partners to deliver business outcomes. The role also coaches solution sales teams and shares customer and industry insights across the organization.

Serves as a strategic technical advisor to global manufacturing customers, translating business objectives into Microsoft technology and digital transformation roadmaps. Builds executive relationships, provides industry and technology insights, orchestrates Microsoft and partner teams, and drives account planning, demand generation, solution adoption, and consumption growth. Leads technical envisioning, creates opportunities, addresses implementation blockers, supports customer enablement, and positions Microsoft cloud, AI, security, Zero Trust, and Industrial Metaverse solutions against customer and competitor alternatives.

Leads execution across the Pikmin Bloom game organization, translating strategy into roadmaps, milestones, operating plans, and LiveOps delivery. Establishes production processes, manages risks, aligns globally distributed teams in Japan and the United States, and partners with Nintendo and other external stakeholders. Builds the Production organization, improves operational visibility, promotes player-centric development, and drives AI-enabled workflows and automation. Requires strong game production leadership, cross-functional influence, and English-Japanese fluency.

Drives cybersecurity revenue growth in Japan through strategic account planning, opportunity development, deal execution, and partner collaboration. Acts as a security subject-matter expert for customers, partners, and internal teams, leading discovery, presentations, workshops, demos, proof-of-value engagements, and proposal responses. Translates security capabilities into business value, influences sales teams, and applies AI-enabled workflows to improve account research, competitive positioning, proposal quality, and sales-cycle efficiency.

Lead Gartner Consulting engagements for Japanese life sciences, chemicals, and materials organizations. Advise C-suite executives on technology strategy, digital transformation, cloud, data and AI, cybersecurity, application modernization, sourcing, risk, and cost optimization. Convert Gartner insights into measurable business outcomes, expand strategic client accounts, generate and close new business, and lead high-performing consulting teams. Build trusted executive relationships and manage multiple complex client priorities simultaneously.

Lead Gartner Consulting Japan engagements for major manufacturing, distribution, and retail organizations. Advise CEOs, CIOs, and senior executives on technology strategy, digital transformation, cloud, data and AI, application modernization, cybersecurity, sourcing, and cost optimization. Translate Gartner insights into measurable client outcomes, expand strategic account portfolios, generate and close business, and lead high-performing consulting teams. The role requires executive-level relationship building, delivery and sales experience, broad technology expertise, and native-level Japanese proficiency.

Leads customer success operations programs and projects, including global initiatives, change management, process optimization, KPI monitoring, data analysis, and cross-functional stakeholder collaboration. The role develops operational strategies, improves service delivery, identifies performance issues, and drives organizational adoption of new processes and systems across Salesforce customer success teams.

Manage and grow a territory portfolio by developing executive relationships, identifying new business, and driving upselling and cross-selling opportunities. Use consultative enterprise sales techniques to align SUSE’s Linux, Kubernetes, cloud, edge, AI, and security solutions with customer needs. Own the sales cycle from prospecting through negotiation and closing, maintain CRM pipelines and forecasts, collaborate with partners and cross-functional teams, and develop account plans to increase revenue and market share.

Supports growth with global OEM partners in Japan by executing joint business plans, go-to-market initiatives, pipeline management, partner field activation, commercial processes, and business governance. Coordinates Red Hat and partner sales, technical, marketing, and operations stakeholders; tracks opportunities, risks, actions, and milestones; supports strategic initiatives involving AI, hybrid cloud, virtualization, and platform modernization. The role expands from assigned workstreams to broader partner account ownership as capabilities develop.

Drive AI-enabled transformation sales for education organizations in Japan. Engage executives and technology leaders, identify business challenges, and develop Microsoft 365 Copilot, Copilot Studio, and Agents solutions. Lead customer engagements from opportunity development through deployment, adoption, and value realization. Build long-term relationships, develop pipeline, forecast opportunities, coordinate with solution engineers and partners, and support measurable customer outcomes and responsible AI adoption.

Lead the creation and delivery of Red Hat’s IT strategy advisory service in Japan. Advise CXO-level clients on business, IT, AI, and legacy modernization strategies; develop roadmaps, target-state architectures, BPR initiatives, RFPs, and vendor selections. Provide PMO support, build consensus among stakeholders, communicate technology value, support sales and partnerships, and help define the offering, methodology, branding, and go-to-market strategy.

Serve as UL GMA's primary cybersecurity regulatory expert: advise on regulations and standards, lead cybersecurity knowledge strategy and service development, support market access across countries, represent UL in external forums, and provide high-value strategic guidance to leaders and customers.

Leads legal strategy, advice, governance, compliance, risk management, and legal spend across Diageo’s North Asia executive teams in South Korea and Japan. The role provides pragmatic commercial legal guidance, manages external legal partners, adopts technology and AI-enabled tools, mitigates business risks, and builds an engaged, capable legal function through effective people leadership and talent development.

Leads Red Hat consulting services across business strategy, presales, solution design, project delivery, customer success, revenue forecasting, and account growth. Manages a 10–15-person consultant team, including coaching, performance management, escalation handling, workforce planning, and capability development. Partners with sales, marketing, alliances, and project managers to grow service revenue, achieve margin targets, and deliver customer DX transformations involving cloud-native architecture, application modernization, agile, and AI.