Top IT Jobs in Japan

Leads IT project portfolio governance across multiple organizational units, overseeing cost and resource tracking, plan-versus-actual analysis, management reporting, governance controls, and project launches. Governs AI and Generative AI initiatives by evaluating use cases, costs, risks, resources, and outcomes. Drives AI adoption, including Copilot and LLM tools, to improve portfolio analysis, reporting, and operational efficiency while influencing senior stakeholders across organizations.

Manages financial planning and governance for the IT infrastructure portfolio, including annual budgeting, forecasting, variance analysis, spend monitoring, cost optimization, vendor consolidation, demand management, contract renewals, purchase orders, expense allocation, and financial reporting. Coordinates with IT leaders, finance, procurement, legal, compliance, vendors, and global stakeholders, while preparing executive updates and maintaining records of budgets, commitments, actuals, contracts, risks, and decisions.

Leads end-to-end technology delivery for the Policy Servicing portfolio, managing roadmaps, milestones, dependencies, risks, governance, and operational improvements. Translates business needs into technology solutions, oversees solution alignment and architecture decisions, and partners with executives, operations, technology, security, infrastructure, and vendors. Leads cross-functional teams, supports Agile delivery, modernization, production operations, and stakeholder decision-making across insurance policy servicing platforms.

Manage IT strategy, infrastructure, network performance, security, compliance, backups, and technical support across hotel properties. Lead technology implementations including workstation, server, Wi-Fi, PBX, and point-of-sale deployments. Partner with hotel management to minimize downtime, resolve operational issues, and maintain critical systems. Supervise, coach, and develop IT team members while ensuring alignment with Hilton technology standards and project budgets.

Supervise hotel IT operations across multiple properties by supporting IT strategy, maintaining networks and servers, managing upgrades and backups, troubleshooting user and connectivity issues, ensuring Hilton technology standards, and leading infrastructure projects involving workstations, Wi-Fi, PBX, and point-of-sale systems. Coach and develop IT team members while partnering with property management to minimize downtime and maintain reliable, secure technology services.

Supervise IT operations across multiple hotel properties, maintaining hardware, software, networks, system availability, backups, access controls, and disaster recovery readiness. Own incidents through resolution, perform root cause analysis, troubleshoot issues, support implementations and upgrades, coordinate with vendors and IT teams, and improve operational efficiency. Provide hands-on support to hotel staff while guiding and developing IT team members. Business-level Japanese and conversational English communication are required.

Supervise hotel IT operations across multiple properties, supporting IT strategy, network and server performance, cybersecurity, infrastructure compliance, backups, and system upgrades. Troubleshoot user, software, and connectivity issues; lead technology implementations involving workstations, servers, Wi-Fi, PBX, and point-of-sale systems. Partner with hotel management to minimize downtime and coach, evaluate, and develop IT team members.

Supervise IT operations across multiple hotel properties by supporting IT strategy, maintaining networks and servers, troubleshooting user and connectivity issues, ensuring HTN compliance, managing backups and infrastructure upgrades, and assisting with Wi-Fi, PBX, point-of-sale, workstation, and server projects. Lead, coach, and develop IT team members while minimizing system downtime and supporting hotel operations.

Lead IT helpdesk operations, managing user inquiries, escalations, vendors, major incidents, and coordination with infrastructure, application, incident, and change management teams. Design and improve AI-enabled chatbots, triage, automation, self-service, and knowledge management capabilities. Standardize runbooks and playbooks, improve SLA performance and service quality, expand AI use into infrastructure operations, and communicate effectively with technical and business stakeholders.

A two-year developmental IT learning program for employees with disabilities at Microsoft Japan. Participants receive structured training in IT fundamentals, Microsoft certifications, business skills, teamwork, communication, and documentation, alongside project work and independent study. The role is a one-year renewable contract, with hybrid work and one to three weekly office days in Shinagawa. Applicants must have a high school education, disability certification, Microsoft product experience, reliable broadband, and the ability to commute to Shinagawa.

Supports and owns the EmpowerOR hospital operations system across APAC, including requirements gathering, customization development, testing, deployment, incident support, user training, and onsite implementation. Partners with commercial stakeholders and global IT to deliver scalable solutions, manage releases and projects, maintain system security and quality compliance, and drive continuous improvement. Requires strong Python development experience, commercial IT project experience, stakeholder management, and understanding of hospital workflows.

Provide onsite IT support during end-user laptop and desktop migrations. Assist with device login, credential validation, physical console access, rebooting, power cycling, cabling and port checks, shared-drive mapping, Outlook troubleshooting, and user-profile issues. Verify device functionality after migration, document and escalate problems, coordinate with remote migration teams, and support post-migration hyper care. The role is fully onsite in Yokohama with travel to customer locations and requires Japanese and English proficiency.

Lilly is recruiting permanent headquarters staff for back-office functions such as human resources, IT, finance and accounting, and marketing. Applicants must have a disability certificate, relevant back-office experience, and business-level English proficiency. Pharmaceutical industry experience is preferred. The position is based at Lilly’s Kobe headquarters, with possible future assignments in Tokyo, the Seishin plant, or overseas offices.

Provides technical support for capsule endoscopy systems and other Medtronic medical devices. Responsibilities include hospital network integration, remote-support development, repairs, inspections, complaint analysis, product launches, customer technical inquiries, and coordination with quality, manufacturing, sales, and marketing teams. The role includes field and internal service work, domestic and international overnight travel, and occasional after-hours or holiday work.

Leads network infrastructure operations, maintenance, design, construction, migrations, and service transfers for Japanese and international clients. Responsibilities include incident and change handling, documentation, stakeholder and customer communication, vendor coordination, and technical leadership across network, cloud, device, authentication, and security environments. The role requires fluent Japanese, business-level English, and hands-on experience with Cisco, Palo Alto, Fortinet, and F5 technologies.

Serves as the primary business analysis contact for Japan and supports APAC technology initiatives. The role analyzes business processes, gathers and documents requirements, defines user stories and acceptance criteria, supports solution design, testing, implementation, and production operations. It coordinates business users, IT teams, global stakeholders, vendors, and offshore teams while resolving application issues, supporting reporting and training, managing risks and dependencies, and ensuring governance and information security compliance.

Build, evaluate, deploy, and operate production GenAI and agentic AI systems for commercial, medical, and field organizations. Own platform reliability, security, cost, observability, and performance while coding approximately 80% of the time. Lead technical workstreams, mentor AI engineers, apply evaluation-driven development, and partner with business stakeholders. The role requires production software engineering, LLM application delivery, agent architecture, AWS, RAG, testing, secure development, and bilingual Japanese-English communication.

Leads the IT Support team and oversees daily service delivery, workload allocation, SLA performance, incident escalation, major incident response, and user satisfaction. Provides technical guidance for Windows, Microsoft 365, identity systems, Intune, Citrix, endpoint devices, networking, and peripherals. Manages staff performance, recruitment, training, resource planning, stakeholder relationships, VIP support, and continuous service improvement.

Design and build reusable platform capabilities across AWS and on-premises environments. Own the GitLab ecosystem, optimize CI/CD, create self-service tooling, standardize repositories, and improve software ownership and governance. Automate engineering workflows, testing, data processing, documentation, and reporting. Establish monitoring, logging, alerting, patching, recovery validation, and security practices using Prometheus and Grafana while supporting cross-functional engineering teams.

Operates and improves Linux, AWS, networking, virtualization, monitoring, security, backup, and on-premises infrastructure. Manages AWS resources, Proxmox VE clusters, network connectivity, patching, access controls, Prometheus and Grafana monitoring, recovery strategies, documentation, and incident response. Collaborates with engineering, operations, and mission teams to provision and troubleshoot infrastructure. Requires strong Linux, AWS, networking, virtualization, scripting, communication, and bilingual English-Japanese capabilities.

Own internal IT operations across workflow automation, integrations, Atlassian administration, website maintenance, technical support, access management, documentation, and project delivery. Build n8n and API-driven automations, use AI tools to improve productivity, troubleshoot software and hardware issues, and partner cross-functionally to scale secure, efficient systems for a remote global team.

Leads complex IT infrastructure and workplace technology projects from requirements and design through procurement, construction, commissioning, acceptance, and handover. Coordinates IT, facilities, security, construction, consultants, contractors, carriers, and vendors while managing scope, schedule, budget, risks, quality, procurement, testing, documentation, and operational readiness. The role requires broad knowledge of networks, AV, structured cabling, security systems, Microsoft Teams Rooms, building interfaces, and construction processes.

Lead enterprise-scale AI-driven business transformation using Dynamics 365, Copilot, and AI agents. Define strategy, design agentic ERP/CRM models, build business cases/ROI, engage CxO stakeholders, drive large deal creation and cross-functional delivery, and evangelize use cases and knowledge across the organization.

Lead and build the Corporate IT department from the ground up, including strategy, budgeting, organizational design, team management, vendor oversight, SaaS selection, asset and license management, security governance, incident response, audits, contracts, and executive reporting. The role requires broad IT knowledge and the ability to evaluate risks, costs, and priorities across networking, cloud, infrastructure, endpoints, and security without personally implementing every technical solution.

Lead end-to-end IT infrastructure and workplace technology projects across retail stores, offices, airports, and data centers in Japan. Responsibilities include project planning, local implementation, stakeholder and vendor coordination, budgeting, risk management, cybersecurity awareness, site readiness, and operational handover. The role requires coordinating network, telecom, devices, applications, and end-user support while aligning local execution with global IT requirements.