Top Tech Jobs & Startup Jobs in Tokyo

Provides technical and domain expertise during sales cycles for ServiceNow solutions. Leads discovery workshops, product demonstrations, customer technical discussions, competitive analysis, and solution positioning. Partners with sales, product management, marketing, channel partners, and professional services to build pipeline, achieve territory revenue goals, improve products, and support executive briefings and industry events.

Oversee financial reporting, capital adequacy, regulatory risk, and control processes for assigned legal entities in Tokyo. Prepare financial statements and regulatory reports, assess transaction impacts on solvency, manage month-end currency hedges, and respond to management, auditor, and regulator requests. The role coordinates with finance, risk, treasury, technology, and operations teams while supporting new business initiatives and improving control procedures.

Coordinate reseller onboarding in Japan, including paperwork, contracts, training, launch readiness, partner support, and record maintenance. Collaborate with sales and operations teams to resolve issues, maintain accurate activity reporting, and improve channel workflows. The role requires initiative, organization, bilingual Japanese and English communication, and an interest in building a reseller program from the ground up.

Manage a portfolio of enterprise and high-tech customers using MongoDB. Advise customers on deployment health, operational best practices, business outcomes, and success planning. Lead business reviews, monitor customer health, retention, revenue realization, and expansion opportunities. Coordinate with Sales, Product, Services, Support, Training, Marketing, and executive stakeholders. Maintain accurate account data, forecast outcomes, advocate for customers internally, and use AI tools to improve customer success operations.

Owns Remitly Japan’s regulatory compliance, AML/CFT, sanctions, reporting, and financial crime program execution. Responsibilities include regulatory filings, regulator correspondence, suspicious transaction reporting, sanctions screening, policy localization, risk assessments, control testing, audits, training, and issue remediation. The role partners with global Compliance, Legal, Product, Engineering, and Operations teams and requires strong Japanese and English communication skills.

Hybrid pre-sales solution engineering and consulting role focused on Japans hospitality market. Guide discovery, design, demos, and ROI narratives; advise on revenue management strategy; ensure smooth handoff to delivery and early adoption; act as technical and cultural liaison across sales, product, and consulting teams.

Manage inbound and self-sourced prospects through the sales process and close enterprise opportunities. Identify upsell opportunities within existing accounts, improve sales processes, and collaborate with presales engineers through team selling. The role requires direct sales experience, SaaS sales knowledge, challenger-selling skills, the ability to manage multiple accounts across industries, and familiarity with technology, infrastructure, software, and SaaS trends.

Provides Tier III technical support for complex security and network issues through phone and email. Diagnoses, troubleshoots, reproduces, and resolves customer problems; communicates progress; and collaborates with Product, Engineering, Escalation, and Operations teams. The role requires expertise in enterprise networking, Internet protocols, system administration, packet analysis, debugging, and direct customer engagement.

Performs complex financial analysis, forecasting, reporting, and business analytics for operational services. Partners with business leaders to guide decisions, supports process and policy improvements, identifies issues and solutions, represents Finance on cross-functional teams, and mentors analysts. Requires strong accounting, analytical, communication, teamwork, and business skills, with experience across multiple finance functions.

Demonstrate BlackLine’s accounting modules to prospective customers, support the sales team, and build effective relationships with prospective clients and internal departments while exceeding expectations.