The role involves manual and automation testing, guiding teammates, solving client challenges, and using various automation tools and scripting languages.

The Quality Assurance Specialist manages client relationships, ensuring high quality service for HGV Club Members from purchase until membership establishment. They handle paperwork, customer follow-ups, and provide professional assistance through various communication methods.

The Senior Manager, Quality Assurance Japan leads daily QA operations, ensuring compliance with regulations and overseeing product testing and quality standards in collaboration with various departments.