Top Remote Jobs in Yokohama

The Private Credit / Australia Reporter will focus on covering leveraged finance and distressed companies in the Asia Pacific market. Responsibilities include breaking news on private credit deals, writing about market trends, collaborating with analysts, building industry contacts, and representing Reorg at events.

As a Senior Customer Support Engineer at Fivetran, you will take ownership of customer cases, providing troubleshooting support, developing solutions, and collaborating with teams to drive issue resolution. The role focuses on ensuring customer success with a keen approach to preventative measures and knowledge sharing.

In this role, you will partner with customers to deliver exceptional technical support. Responsibilities include designing troubleshooting tools, improving processes, onboarding new team members, leading escalations, and troubleshooting complex issues. You'll work in a collaborative environment to ensure customer success and resolution of inquiries effectively.

As a Customer Support Engineer, you will resolve customer incidents, provide troubleshooting support, and partner with Fivetran's engineering team to ensure successful outcomes for customers. You will document solutions and collaborate on technical projects while advocating for customer needs.

The Manager of Technical Support will oversee a global team of technical customer service engineers, focusing on managing team culture, driving process improvements, and ensuring customer satisfaction. The role involves acting as a Technical Incident Manager, implementing performance plans, and communicating with senior management regarding operational performance.