Top Remote Jobs in Yokohama

Own the technical customer experience for APAC enterprise accounts, leading implementations from planning through launch and ongoing adoption. Configure and customize the platform, integrate systems, manage migrations, troubleshoot issues, and advise on security, compliance, cloud, APIs, identity, and AI-enabled workflows. Deliver training, workshops, documentation, and QBR insights while monitoring customer health and expansion opportunities. Partner cross-functionally with Sales, Customer Success, Product, Engineering, QA, and Security to resolve issues and communicate regional customer needs.

Provide fast, technical customer support across email, chat, and forums; triage bugs and requests, meet SLAs, collaborate with engineering, build product knowledge, identify documentation improvements, and participate in a 24/7 on-call rotation to resolve issues for ML-focused users.

Leads technical pre-sales and post-sales partner enablement for Cloudflare One and AI Infrastructure solutions in Japan. Owns technical account plans, architectural validation, proofs of concept, partner champion development, joint services offerings, and partner-influenced pipeline growth. Supports deployment readiness, managed security services, AI security assessments, technical account management, automation, product feedback, and cross-functional enablement across cybersecurity, networking, cloud, and AI solutions.

Manage and grow a major Japanese automotive OEM account by building executive relationships, identifying and closing complex sales opportunities, meeting bookings and revenue targets, protecting renewals, and expanding the pipeline. Lead cross-functional sales projects, customer strategy meetings, proposals, term sheets, and contract negotiations while collaborating with global teams, system vendors, technology partners, and ecosystem partners.

Generate qualified pipeline for Dropbox’s Japan sales team through outbound prospecting, account research, personalized outreach, event follow-up, and partner motions. Qualify prospects, conduct initial discovery, engage stakeholders, maintain CRM accuracy, support account planning, and create clear handoffs to Account Executives. The role focuses on enterprise SaaS, collaboration, security, governance, content management, and AI solutions, requiring fluent Japanese and strong communication and organization.

Lead commercial and operational strategy to drive growth and profitability. Own P&L, budgeting, forecasting, capacity planning, revenue management and capex projects. Build customer relationships, partner with Sales, identify new opportunities, and manage a high-performing cross-functional team to meet financial and performance targets while ensuring policy compliance and organizational change.

Design, build, and deploy Tulip manufacturing solutions for Japanese enterprise customers. Responsibilities include identifying shop-floor improvement opportunities, integrating PLCs and MES/ERP and quality systems, troubleshooting software and operational workflows, leading customer deployments, advising on architecture and scalability, and translating customer feedback into reusable product capabilities. The role works directly with plant stakeholders and requires substantial travel, technical leadership, and fluent business-level Japanese and English.

Lead and manage account executives to drive revenue, grow customer relationships, hit sales targets and quotas, oversee pipeline and forecasting, and collaborate with marketing, product, and customer success to expand accounts.

Designs and demonstrates cybersecurity solutions for industrial control systems and critical infrastructure customers in Japan. Responsibilities include technical pre- and post-sales consulting, product demonstrations, solution design, proof-of-concept deployments, troubleshooting, proposal support, and collaboration with sales teams. The role requires expertise in cybersecurity, ICS/OT environments, networking, security monitoring tools, customer engagement, Japanese fluency, English proficiency, and regular travel throughout Japan.

Drive high-velocity pre-sales through live chat, demos, and email to qualify and convert leads. Create and manage a sales pipeline, demonstrate Zapier use-cases and APIs, and provide product feedback to improve sales collateral and processes. Collaborate cross-functionally and hit quota targets.