Top IT Jobs in Manila

The IT Helpdesk Engineer provides first and second-level technical support, troubleshooting issues with hardware, software, and network systems for end users while ensuring overall IT service quality.

Implement and support SAP Analytics Cloud for Accounting and Controlling. Design and build interactive dashboards, reports and data stories. Maintain BW process chains and authorizations, advise CKUs and business leaders, manage external vendor resources, and support master data and planning solution development using SAP planning tools and visualization platforms.

Provide application expertise and implement best practices. Support strategic and tactical development, advise business partners on processes, identify technical solutions, and contribute to project tasks to improve IT application performance and business alignment.

Provide administrative and clerical support to IT support and logistics operations, coordinate IT support activities, manage essential office tasks, improve processes, and collaborate with the team to ensure operational accuracy and efficiency.

Manage development, implementation, and maintenance of IT applications; lead and coordinate a team of IT professionals; align IT strategy with business objectives; ensure compliance and best practices; monitor performance metrics and drive continuous improvements to system functionality and user satisfaction.

Design, implement, operate and maintain IT network infrastructure across locations. Monitor utilization, patch equipment, enforce network security compliance, support network services, collaborate with vendors and regional teams, document infrastructure, and assist in projects and incident handling.

Provide 2nd-level global desktop and end-user computing support: manage queues, troubleshoot hardware/software, escalate to 3rd tier, support infrastructure tasks, participate in BAU projects, liaise with stakeholders, and maintain security, compliance, and customer-focused IT service delivery.

Lead and support PCI compliance and IT risk management activities: maintain evidence repositories, validate controls, support audits, coordinate remediation with internal teams, produce compliance reporting, and drive continuous improvement toward proactive risk management.

Provide tier 1/2 technical support for clients via calls, chat, and tickets; diagnose and resolve OS, identity, endpoint, networking, and application issues; manage accounts and access; document incidents; escalate as needed; contribute to knowledge base and onboarding; follow ITIL incident practices and maintain client satisfaction.

Provide L2 IT support for end users: install/configure systems, troubleshoot hardware/software and LAN/WAN issues, use remote tools, own incidents end-to-end, follow ITIL incident/change/problem processes, create support reports, assist new-user setups, and evaluate new technology to improve user experience.

Operate and improve network and IT systems for a distributed 24/7 workforce. Troubleshoot networks, endpoints, access and infrastructure, perform root cause analysis, automate and eliminate recurring issues, proactively monitor and harden systems, document and standardize processes, and independently own shifts and major incidents. Leadership-level role expects systemic improvements, automation, and raising team effectiveness.

Lead IT implementation and operations for Quality applications (ComplianceQuest/Salesforce QMS). Manage projects end-to-end, mitigate risks, coordinate cross-functional teams, ensure IT governance and compliance, maintain application performance, and drive stakeholder alignment and continuous improvement.

Lead end-to-end delivery and operations of Integrity and Law business applications. Manage projects, service delivery, vendor relationships, change and incident processes, application provisioning, governance, and IT consulting to ensure availability, compliance, and cost-effective operations.

Provide 1st/2nd-level hardware, software, and network support; configure desktops, laptops, printers, and peripherals; manage user accounts and onboarding/offboarding; perform maintenance and security patches; maintain IT asset inventory and vendor coordination; document and escalate incidents; explore automation/AI tools to improve IT operations.

Design, build and maintain system integrations and workflow automations across business tools (CRM, ATS, HRIS, ERP). Troubleshoot data inconsistencies, gather requirements, document solutions, collaborate with TA/CS/Sales/HR, and provide IT support including ticket handling and device setup.

Provide Level 2 technical support and escalation for Microsoft-centric environments. Administer Microsoft 365 services, manage endpoints and identity, troubleshoot Windows/server issues, support device management, remediate security alerts, maintain documentation, and participate in rollouts and projects to ensure service reliability and compliance.

The IT Support Engineer performs installations, configurations, and maintenance of IT equipment, troubleshoots issues, and supports asset management and deployment activities.

The IT Specialist provides IT support, resolves helpdesk tickets, ensures compliance with security guidelines, and manages IT infrastructure and hardware/software.

Manage and secure company IT infrastructure: design networks, select hardware/software, deploy applications, implement cybersecurity and disaster recovery, provide help-desk support and training, run asset/account lifecycle and HR-aligned IT workflows, and ensure project delivery within scope and budget.

Lead global SAP MM/WM/eWM support and solution design, manage system changes and complex customizing, oversee external developers/AMS, support SAP operations and interfaces, and drive process and system improvements across SCM and warehouse operations.

Lead and participate in IT audits across domestic and international operations: plan and execute audits, assess IT risks and controls (operating systems, databases, applications), perform SOX 404 testing and data analytics, identify control weaknesses, report findings to management, and collaborate with external auditors to recommend process improvements.

Support implementation, testing, and monitoring of IT controls; perform Test of Design and Test of Operational Effectiveness; assist risk assessments and business impact analyses; track remediation, maintain risk dashboards, and collaborate with audit, security, and technology stakeholders to ensure governance and compliance.

Lead incident response and reliability efforts for warehousing IT systems. Design, implement, and automate monitoring, alerting, and resilient architecture. Troubleshoot and perform root cause analysis, collaborate with engineering/DevOps, mentor team members, and manage on-call rotations to ensure high availability and performance.

Provide day-to-day support, maintenance and troubleshooting of Genesys (on-premise and PureCloud) voice platforms; handle incidents/requests, install and troubleshoot SIP IP phones, assist migrations, create documentation and monitor platform performance.

Lead and manage Service Desk and End-User Computing teams to deliver day-to-day end-user support, incident and escalation management, and continuous improvement of ITIL-aligned processes. Own SLAs/OLAs, knowledge base, CSAT monitoring, and performance reporting; coordinate with Security Operations for incident response and drive AI/automation adoption across front-line support.