Senior IT Business Analyst

Posted Yesterday
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Makati City, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Information Technology • Consulting
The Role
Leads requirements gathering and systems analysis for software and product development projects. Creates user stories, acceptance criteria, business requirements, UAT scripts, training materials, and user documentation. Collaborates with technical teams, clients, stakeholders, and cross-functional groups within Agile/Scrum environments. Conducts knowledge-transfer sessions and training, supports process redesign and workflow analysis, and applies banking or insurance industry experience.
Summary Generated by Built In

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills:

  • Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
  • Strong communication skills
  • Strong problem solving and analytical skills
  • Excellent problem-solving ability
  • Would like to work as part of a self-organizing Scrum team in a scaled agile framework
  • Must be a self-starter and loves to collaborate with the team and client
  • Strong training and facilitation skills, with the ability to conduct effective Knowledge Transfer (KT) sessions and upskill team members and stakeholders

Work Set-up:

  • Hybrid set-up
  • October: On-site training in Singapore (travel provision included).
  • November – December: Continuation of training on-site in Manila.
  • Standard work arrangement resumes thereafter, in line with the assigned project’s requirements.

Responsibilities and Duties:

He/she shall also be responsible in the preparation of the following deliverables, in connection with assigned Project:

  • Creation of detailed user stories (US) and acceptance criteria
  • Business Requirements Document (when applicable)
  • UAT test scripts, KT Documents, User Manuals, and Training Materials
  • Software and/or Product Development Lifecycle
  • Agile/Scrum Framework knowledge and experience
  • Good analytical, critical-thinking, and problem-solving skills
  • Strong communication and interpersonal skills
  • Strong Insurance Industry experience/exposure
  • Conduct Knowledge Transfer (KT) sessions and training for team members and stakeholders, including during the Singapore (October) and Manila (November–December) training engagements.
  • Develop and deliver training materials, guides, and documentation to support upskilling and smooth knowledge handover.

Requirements

Minimum Requirements:

  • At least 5 years of experience in requirements gathering and systems analysis, release management, project management, or service transition
  • Experience working with various business processes in the domains of Banking (loans or deposits) 
  • Strong planning and organizational skills
  • Excellent analytical, communication and interpersonal skills for working with technical personnel and end-users at multiple levels.
  • Experience with problem solving, workflow systems analysis, process redesign, user training, and documentation
  • Advanced knowledge of software development life cycle
  • Demonstrated ability to coordinate cross functional work teams toward task completion
  • General PC knowledge including MS Office
  • ITIL certification is a nice to have skill
  • Nice to have experience with deploying packaged applications

Skills Required

  • At least 5 years of experience in requirements gathering and systems analysis, release management, project management, or service transition
  • Experience with banking business processes, particularly loans or deposits
  • Strong planning and organizational skills
  • Excellent analytical, communication, and interpersonal skills
  • Experience with problem solving, workflow systems analysis, process redesign, user training, and documentation
  • Advanced knowledge of the software development lifecycle
  • Ability to coordinate cross-functional work teams toward task completion
  • General PC knowledge, including Microsoft Office
  • ITIL certification
  • Experience deploying packaged applications
  • Strong Insurance Industry experience or exposure
  • Ability to conduct knowledge-transfer sessions and training for team members and stakeholders
  • Strong communication, problem-solving, analytical, and collaboration skills
  • Ability to work with self-organizing Scrum teams in a scaled Agile framework
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The Company
Makati City, National Capital Region
38 Employees
Year Founded: 2019

What We Do

Umpisa’s mission is to make the Philippines be known globally as a tech hub. Our vision: - Build a unicorn made in the Philippines - Upskill 100,000 people in software development, data analytics and Web 3.0 - Launch a venture fund for local startups We are a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via modern software development and venture building

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