Top IT Jobs in Manila

Manage Linux and Windows infrastructure across virtualized, containerized, and cloud environments. Monitor performance, resolve incidents, automate operational tasks, and improve system reliability, availability, and scalability. Support IT risk controls, audit evidence collection, compliance activities, and remediation tracking while collaborating with engineering, security, and architecture teams.

Oversee internal and external IT audit programs, maintain technology control registers, improve compliance policies and reporting, and manage PCI-DSS compliance processes. Responsibilities include coordinating audit actions, conducting recurring compliance checks, managing PCI documentation and testing, overseeing data loss prevention filters, onboarding business units, consulting with PCI advisors, and supporting information security incident tabletop exercises.

Plans and coordinates IT equipment logistics, including shipments, courier partners, inventory movement, asset transfers, deployment, replacements, and recovery. Monitors delivery performance, costs, shipment status, and logistics KPIs while preparing reports and recommending process improvements. Collaborates with IT Asset Management, Procurement, Finance, Operations, suppliers, and internal stakeholders to ensure timely, accurate, and cost-effective equipment movement.

Provides IT consulting and project leadership for Quality Management applications, including SAP QM and Salesforce. Leads Agile, Waterfall, and hybrid implementation projects; manages risks, budgets, stakeholders, vendors, governance, application operations, lifecycle support, performance, and compliance. Partners with business and IT teams to deliver strategic, reliable, and cost-effective solutions.

Provides global SAP Production Planning support, configuration, consulting, rollout assistance, incident management, testing, process standardization, documentation, training, and change implementation. The role collaborates across business areas and locations, supports SAP projects, maintains process and reporting standards, and may coordinate small project teams. Occasional worldwide travel is required.

Manage Linux and Windows infrastructure, virtualization, containers, and cloud platforms. Monitor performance, resolve incidents, automate operational tasks, and improve system reliability, availability, and scalability. The role also involves CI/CD, configuration management, observability, incident management, risk controls, and disaster recovery support in a global banking environment.

Leads digital transformation projects, process automation, and enterprise systems support. Responsibilities include SAP implementation support, workflow development with Power Platform and Power Automate, SQL development, Tableau and Power BI dashboards, business data analysis, stakeholder collaboration, testing, deployment, training, cybersecurity compliance, access control, audits, and risk assessments.

Develops client and partner relationships, prospects and qualifies opportunities, writes proposals, negotiates deals, conducts account planning, researches markets, and drives revenue growth. The role supports sales and marketing strategies, forecasts revenue, analyzes financial data, identifies strategic partnerships, and pitches potential clients or investors. It requires strong communication, analytical, organizational, presentation, and collaboration skills, along with business and technology knowledge.

Own the global IT Operations strategy, operating model, efficiency initiatives, policies, KPIs, automation, and executive reporting. Manage and develop an IT Operations team, oversee application support and incident resolution, resolve escalated issues, guide users through service management tools, and improve processes. The role is onsite in Manila, works Tuesday through Saturday, and requires approximately 20% travel to company offices in Dumaguete and Kuala Lumpur.

Manage end-to-end clinical and non-clinical IT projects for healthcare clients, including scope definition, planning, resource allocation, risk mitigation, stakeholder communication, compliance documentation, and status reporting. Lead cross-functional teams, serve as the primary client contact, mentor team members, and ensure timely project delivery aligned with healthcare regulations and organizational objectives.

Provides Tier 1 IT support through phone, chat, and email; manages tickets, resolves basic technical issues, performs password resets, troubleshoots Windows devices and peripherals, documents solutions, guides users through self-service resources, and escalates complex incidents to higher-level teams.

Provides Tier 1 IT support through phone, chat, and email; manages and documents tickets, resolves basic technical issues, performs password resets, troubleshoots Windows devices and peripherals, and escalates complex incidents. Maintains knowledge base documentation, guides users through self-service resources, supports higher-tier IT teams, and contributes to training and IT projects.

Leads the Manila technology capability center, overseeing multidisciplinary teams, employees, contractors, managers, vendors, budgets, workforce planning, and operational performance. Translates global technology strategy into local execution, improves delivery predictability through KPIs and SLAs, drives talent development and retention, and supports global delivery models. The role also leads organizational change, vendor governance, automation and AI-enabled transformation, compliance, security, and cross-functional stakeholder engagement.

As a Platform Manager at GCash, you will lead vendor selection processes, manage platform lifecycle, and ensure contractual and commercial advantages for the company.

Provides Tier 1 IT support through phone, chat, and email; manages tickets, resolves basic technical issues, performs password resets, troubleshoots Windows computers and peripheral devices, documents solutions, guides users through knowledge resources, and escalates complex incidents to higher-level teams.

Conduct IT compliance risk assessments and testing against BSP, AMLC, and other regulatory requirements. Develop testing schedules and strategies, oversee self-assessments, identify applicable regulations, conduct control testing, document observations and exceptions, investigate root causes, and prepare final compliance reports with ratings and recommendations. The role also requires collaborating with business representatives to ensure findings are understood and remediation commitments are implemented.

Provides global frontline IT support by managing incidents and service requests, troubleshooting Windows, Microsoft 365, hardware, connectivity, MFA, and enterprise application issues, and escalating tickets when needed. Handles access, software, hardware, onboarding, and offboarding requests while following ITIL, security, compliance, and SOP requirements. Collaborates with regional IT teams worldwide, supports documentation and knowledge-base improvements, and helps maintain consistent service delivery.

Lead establishment and management of the IT SOX program: scope, assess IT general and application controls, coordinate audits, track remediation, advise IT/Finance/Engineering on risks and control design, and support executive reporting.

Lead SAP QM and Quality & ESH application support, implementation projects, and digital transformation initiatives. Manage project scope, risks, budgets, timelines, governance, and stakeholder communications across business, IT, legal, and external providers. Oversee application operations, performance, compliance, lifecycle management, and service delivery while providing technical consulting and developing strategic IT solutions.

The IT Business Analyst bridges business and technology stakeholders in Trade Finance and Working Capital Solutions. Responsibilities include eliciting and translating requirements, defining as-is and to-be processes, creating functional designs, data flows, sequence diagrams, roadmaps, test scenarios, and feature dependencies. The role slices epics into features, supports agile squads and Product Owners, coordinates with architects and DevOps teams, validates delivered solutions, and provides post-implementation support.

Provides escalated technical support and leads a support services team serving 700+ employees across multiple locations. Oversees ticket triage, SLA compliance, hardware and software deployment, asset management, mobile device support, Microsoft platform administration, documentation, onboarding, training, process improvement, and customer experience. Mentors junior technicians, manages upgrades and inventories, participates in change control, and collaborates on IT projects and service improvements.

Own end-to-end customer software implementation projects across APAC, from scoping and kickoff through go-live and support handoff. Manage budgets, timelines, risks, change orders, documentation, stakeholder communication, and project status reporting across concurrent engagements. Serve as the primary customer contact, resolve blockers, coordinate cross-functional delivery teams, and collaborate with finance on invoicing. Contribute to improving implementation processes, templates, tools, and the APAC delivery playbook.

Designs and governs ITSM processes aligned with ITIL 4, including incident, problem, change, request, service level, knowledge, and configuration management. Administers ServiceNow workflows, service catalogs, SLAs, dashboards, and reporting. Coordinates major incidents and CABs, leads continual improvement initiatives, maintains audit-ready documentation, and drives process adoption through training and stakeholder engagement.

The Regulatory Compliance Lead will assess IT risks, manage compliance with laws and regulations, and collaborate with stakeholders to ensure adherence to standards.

Provides on-site and remote technical support for hardware, software, networking, and production application issues. Responsibilities include system monitoring, installations, troubleshooting, ticket management, incident response, escalation, asset inventory, onboarding and offboarding, documentation, software deployments, and vendor coordination. The role also supports network upgrades, endpoint tools, and critical incident communications while working with engineering and higher-tier IT teams.