Top IT Jobs in Mexico

Provides onsite and remote IT support across at least three offices, troubleshooting and triaging helpdesk tickets as a mid-level escalation resource. Responsibilities include resolving issues within SLAs, managing ticket queues, supporting hardware, software, networks, printing, telecom, and mobile devices, maintaining asset inventories, documenting solutions, and assisting with office moves and buildouts. The role requires customer service, technical communication, occasional after-hours work, and travel to regional work sites.

Manages operational IT services for a luxury resort, including guest internet, networking, IT security compliance, quarterly user audits, technology projects, budgeting, CAPEX planning, training, and team leadership. The role focuses on maintaining reliable technology experiences across guest rooms, outlets, and resort areas while supporting operational performance and exceptional guest service.

Acts as the strategic liaison between Finance, Sales, and Technology, translating business needs into SAP S/4HANA solutions. Develops business cases, cost-benefit analyses, and executive presentations; designs integrations using APIs; manages vendors, support providers, budgets, timelines, and service levels; and drives business intelligence and financial/commercial reporting. Requires advanced SAP FI and SD expertise, Order-to-Cash knowledge, integration design experience, strong business communication, and advanced English.

Collects and analyzes product master data, regulatory alerts, and complaints to support global serialization and UDI requirements. Collaborates with regulatory, quality, supply chain, manufacturing, labeling, legal, marketing, suppliers, and contract manufacturers to resolve issues and maintain product compliance and supply continuity. Supports project execution, risk identification, small initiatives, and continuous improvement activities.

Provides Level 2 IT help desk support for employees across the US and Mexico. Responsibilities include troubleshooting hardware, software, operating systems, applications, and connectivity; documenting resolutions; identifying recurring issues; installing equipment and software; maintaining inventory; training users; supporting new-hire orientations; improving IT processes; and participating in projects and after-hours on-call rotations.

Supports the development, enhancement, maintenance, testing, and troubleshooting of global ERP applications and enterprise solutions. Translates business requirements into technical solutions, develops reports and integrations, participates in UAT and deployments, performs root cause analysis, maintains documentation, and follows IT governance, cybersecurity, validation, and change management processes.

Provide technical support for hardware, software, systems, connectivity, and end-user devices. Manage IT incidents and service requests through resolution, install and maintain applications and equipment, document assets and service records, collaborate on projects and complex issues, and identify service improvements through trend and user-feedback analysis.

Serves as a liaison between business users and technology teams by gathering requirements, analyzing processes and impacts, defining functional solutions, documenting user stories, modeling BPMN processes, validating implementations, and managing incidents. Supports credit and debit card initiatives, prioritizes requirements, assesses risks, and provides stakeholder guidance. The role also coaches junior analysts and operates independently with limited supervision.

Lead IT activities for the construction and launch of a new manufacturing facility. Provide onsite and multi-site support for users, applications, devices, collaboration technologies, and OT assets. Coordinate vendors, maintain IT/OT infrastructure, implement cybersecurity controls, respond to incidents, assess OT security risks, and ensure regulatory and procedural compliance. The role works with global teams and site stakeholders to establish a secure, reliable factory environment.

Supports requirements gathering, workflow documentation, process analysis, user story development, and communication between business and technical teams. Assists with QA, UAT, defect triage, project tracking, and maintaining traceability across the SDLC. Uses Jira, Visio, Microsoft 365, and basic SQL while developing expertise in Agile, ITIL, integrations, data analysis, and solution design.

Provides Level 1 IT support for hardware, software, networking, account access, and SaaS platforms. Handles ticket triage, troubleshooting, onboarding and offboarding, hardware inventory, desktop deployments, and basic IAM administration. Supports network, facility access, SIEM, SOC 2, documentation, and security initiatives under senior guidance. The role is based onsite in Santa Catarina, Nuevo León, and requires night-shift availability.

Provides second-level IT support for complex hardware and enterprise applications, performs advanced troubleshooting and root cause analysis, supports upgrades and deployments, and implements permanent fixes. The role manages escalations, coordinates with stakeholders and vendors, enforces IT security and access-control standards, maintains audit documentation, and delivers proactive customer service. It also evaluates vendor performance and identifies process improvements through workflow automation.

Coordinate IT processes, manage equipment connections, handle SRM and EPS configurations, and report computer failures.

Supports the formalization and daily operation of IT change, configuration, incident, problem, service-level, SDLC, and testing processes. Develops documentation, tools, templates, controls, KPIs, reports, and continuous-improvement initiatives using ITIL practices. Monitors process compliance, stability, audit requirements, and customer satisfaction while providing technical guidance and coordinating best practices across Jabil facilities.

Provides Level 1 and Level 2 remote IT support, manages incidents and tickets, diagnoses and resolves technical issues, administers access and credentials, deploys software and updates, and configures VPN and connectivity. The role requires customer-focused Service Desk experience, knowledge of Azure, Microsoft, Citrix, networking, and ServiceNow, plus advanced English proficiency for international clients.

Manages Baxter’s global serialization portfolio to maintain compliance with regulations across manufacturing and supply chain networks. Assesses regulatory changes, leads cross-functional compliance projects, resolves complex issues, supports manufacturing sites, and serves as a business analyst for external software vendors. The role analyzes data, implements improvements, develops KPIs, and facilitates knowledge sharing. It requires expertise in serialization systems, validation and qualification, multi-site initiatives, and pharmaceutical or medical product operations.

Manage 3–5 Sales technology projects from planning through completion, overseeing schedules, resources, budgets, risks, vendors, governance, adoption, training, and reporting. Partner with cross-functional business and technical stakeholders to translate needs into delivery plans, maintain alignment, resolve issues, and communicate recommendations. The role requires experience with waterfall, agile, hybrid, and product-based methodologies, project financials, PMI practices, and tools including Smartsheet and Jira.

Manage multiple concurrent finance technology projects from planning through completion, overseeing schedules, resources, budgets, risks, vendors, and stakeholder alignment. Coordinate cross-functional teams across finance, IT, and business functions, report project status and financial impacts to executives, and support portfolio prioritization. The role also contributes to project lifecycle governance, contingency planning, training materials, reporting, and operational tasks. Experience with finance systems such as Oracle EBS, SAP, or Workday is desirable.

Provides hotel-wide IT support aligned with operational, guest, and administrative needs. Manages guest internet experience, IT security compliance, networking, quarterly user audits, and IT budget and CAPEX planning. Supports regional technology initiatives, ensures compliance with company standards, and coordinates implementation needs across area hotels. Requires hotel systems experience, networking knowledge, familiarity with hospitality platforms, PCI and SAQ standards, and strong communication and organizational skills.

Directs 3–5 concurrent finance technology projects from planning through completion, managing scope, schedules, budgets, resources, vendors, risks, dependencies, stakeholder alignment, and executive reporting. Leads cross-functional teams without direct authority, oversees financial analysis and project controls, supports finance-system implementations, and drives change management, lessons learned, and process improvement. The role is remote but requires Eastern Time hours and a stationary, camera-enabled home office setup.

Manages multiple Sales technology projects from planning through completion, including schedules, resources, budgets, risks, dependencies, vendors, governance, and stakeholder communications. Translates business needs into delivery plans and coordinates cross-functional teams across Sales, Marketing, Finance, IT, and vendors. Supports adoption readiness, data validation, training, reporting, rollout logistics, and continuous improvement within enterprise project management practices.

Supports global financial planning, budgeting, forecasting, modeling, variance analysis, reporting, and business analytics. The role analyzes revenue, costs, margins, profitability, KPIs, risks, and operational drivers; maintains financial models and Power BI dashboards; performs scenario and sensitivity analysis; consolidates regional data; and partners with Finance and business leaders to provide actionable insights for decision-making.

Provide administrative and coordination support to the IT department, including inventory and asset management, purchase order and budget tracking, onboarding/setup, handling inquiries, maintaining records/distribution lists, preparing reports, and assisting IT staff and executives with day-to-day operations.

Serve as the SAP S/4HANA Order-to-Cash functional expert: configure and support SD/OTC, lead integrations (IDocs/EDI/APIs), translate business requirements into solutions, troubleshoot issues, support implementations/upgrades, and develop documentation and training to drive process standardization and continuous improvement.

This role involves configuring the Workday platform, managing integrations, providing production support, and creating technical requirements. Requires hands-on experience with Workday Business Processes.