Top IT Jobs in Mexico

Perform IT audits and digital assurance over clients' technology, cybersecurity, data and AI systems. Assess governance, controls, and compliance, identify risks, provide recommendations, mentor junior staff, and collaborate with clients to improve processes and reporting.

Lead IT-related controls assurance and readiness engagements, manage financial reporting and IT risks, drive large projects and process innovation, coach teams, and advise senior clients on digital assurance, cybersecurity, data and AI governance.

Lead IT audit engagements assessing digital environments, controls, cybersecurity, data integrity and AI systems. Manage client accounts and audit teams, plan and deliver projects, mentor staff, implement data quality validation, and recommend governance and risk improvements.

Serve as Mexico Citys onsite IT lead supporting endpoints, servers, SaaS and networking. Triage and resolve Windows/macOS and mobile issues, provision and image devices, manage onboarding/offboarding, maintain printers/network gear and conference rooms, administer accounts and SaaS tooling, document SOPs, and coordinate with global teams to improve processes and mitigate security risks.

Coordinate IT processes, manage equipment connections, handle SRM and EPS configurations, and report computer failures.

The AI Engineer will prototype Generative AI tools, automate processes, ensure integration with enterprise systems, and enforce compliance while fostering AI literacy across teams.

Operate and evolve SAN/SAR tooling (e.g., FSM/M5), troubleshoot incidents, monitor system health, translate business needs into configurations, prepare test/production environments, support migration to Dynamics 365, and identify automation/AI opportunities while improving procedures and documenting solutions.

Lead SAP compliance and IT controls engagements: analyze requirements, implement security and GRC solutions, manage client relationships, coach teams, deploy compliance technology, and ensure regulatory adherence and audit readiness.

Lead end-to-end sales pursuits for IT infrastructure managed services. Build and execute strategic sales plans, penetrate target markets, shape messaging, drive RFP responses and negotiations, and ensure smooth sales-to-delivery transitions while mentoring teams and promoting collaboration.

Deliver SAP compliance, security, and governance consulting: analyze requirements, implement SAP security measures (including GRC), conduct audits, develop policies, mitigate operational risk, support integrations and training, and mentor junior staff to help clients meet regulatory standards and protect sensitive data.

The Manager, IT Change Management will implement change management practices across IT projects, utilizing AI tools, developing frameworks, and ensuring smooth technology transitions for users. Responsibilities include framework development, change strategy, stakeholder collaboration, and communications management.

Coordinate administration and operation of company IT infrastructure: servers, shared resources, UPS and IDFs, monitoring, patching, firewalls, antivirus, backups, business continuity, technical support, asset and license management, governance, quality audits, and continuous improvement.

Lead and manage IT support, helpdesk and infrastructure teams to ensure continuous operation of production systems. Define support strategy, KPIs, vendor management, asset and license control, network/telecom redundancy, servers, virtualization, storage, and customer-facing service delivery while planning projects and supervising personnel.

Join cxperts Mexico's Talent Community to stay informed about upcoming customer service and corporate roles while developing your career.

Provide Tier 1-2 IT support for onsite and remote users, manage ticket queue, procure and deploy endpoints, perform AD/Azure AD and Microsoft 365 administration, image and set up laptops, troubleshoot hardware/software and SaaS telephony, maintain documentation, and support occasional weekend work and inter-office travel.

Lead design and governance of enterprise IT disaster recovery program: define DR policy, testing methodology, issue management, audit readiness, and implement Power Platform automation for tracking, reporting, and executive dashboards. Manage large-scale project delivery, stakeholder coordination, budgets, acceptance testing, and post-implementation reviews.

Lead enterprise cloud patching and vulnerability remediation across AWS, Azure, GCP, and hybrid environments. Own governance, execution, reporting, tool operations, CMDB accuracy in ServiceNow, and stakeholder coordination to ensure timely remediation, compliance, and continuous improvement of patch management and security tool coverage.

Monitor security alerts, assist incident investigation and response, maintain security tooling (firewalls, IDS/IPS, SIEM, endpoint protection), perform vulnerability management and patching, support IAM, backup/recovery, compliance (PCI, NIST), security documentation and awareness training.

Lead enterprise cloud patching and vulnerability remediation across AWS, Azure, GCP and hybrid environments. Own patch governance, tool deployment, CMDB accuracy in ServiceNow, vendor coordination, reporting, maintenance windows, automation, and stakeholder communications to ensure timely remediation and compliance.

Govern and review enterprise firewall controls, approve firewall change requests, assess rule compliance and risk, perform periodic rule reviews, analyze complex rule sets, maintain governance evidence, and partner with network, cloud, and platform teams to improve firewall governance.

Perform analysis, design, implementation, testing, deployment, and support of system integrations for eCommerce, OMS, WMS, ERP and logistics systems. Troubleshoot end-to-end API/XML/JSON integration flows, produce integration specifications and documentation, collaborate with business, operations and technical teams, and support regional/global connectivity and automation initiatives.

Lead and deliver multiple IT projects across the SDLC, coordinating cross-functional teams, managing timelines, risks, budgets, and quality while aligning technical solutions to business priorities and regulatory requirements.

Provide Level II IT support and administration for IT and limited OT systems at multiple manufacturing sites. Troubleshoot hardware, software, network issues, manage user accounts and security, maintain documentation, collaborate with vendors and IT teams, and support OT edge connectivity and database concepts.

The IT Hero will manage tech resources, provide technical support, ensure network performance, and maintain documentation for the Camp.us workspace.

As a MacOS IT Helpdesk Specialist, you'll provide technical support for macOS systems, handle troubleshooting, manage device setups, and maintain service desk operations, ensuring high customer satisfaction.