Top Operations Management Jobs in Mexico

Lead Mexico cross-border account operations, analyze KPIs, drive process improvements, manage and coach a cross-cultural team, support onboarding and growth strategies, and act as escalation point to ensure service excellence and customer satisfaction.

Lead sales operations and customer experience consulting initiatives: analyze touchpoints, design customer journey maps, optimize sales processes, oversee CRM and retention strategies, apply systems thinking and trend analysis, direct and coach teams, validate client outcomes, and drive service excellence to improve satisfaction and business growth.

Lead cross-functional Sales Operations initiatives for Samsara Mexico: optimize sales processes, drive tooling and automation enhancements with Salesforce and RevOps, manage territory design and account carve, build operational metrics and analytics, prioritize requests and run UAT, and serve as the primary policy and system contact for Mexico sales leadership and reps.

Manage assembly operations, staffing, inventory, and production staff to meet corporate KPIs. Coordinate cross-site efforts, establish procurement/production policies, ensure ISO and safety compliance, report to senior management, and coach and mentor the operations team.

Lead and develop a team performing transaction screening, monitoring, and AML investigations across payment and trade finance channels. Oversee system implementations, optimize transaction monitoring controls, produce management reporting, partner with Compliance/Risk/Technology, and drive process improvements to strengthen controls and operational efficiency.

The Operations Manager leads projects in Player Engagement, manages budgets, ensures client satisfaction, and oversees team performance while fostering communication and collaboration.

Manage and automate enterprise AI platform administration (provisioning, RBAC, billing), run the Innovation teams operating rhythm, keep roadmap current, produce weekly AI intelligence briefs, support SVP of Innovation with prioritization and coordination, and grow into a strategic voice.

Manage and optimize manufacturing processes (brazing, welding, assembly, leak test, packaging, presses, robotics). Drive lean transformation, quality systems (ISO/IATF), continuous improvement, budgeting, staff development, and regulatory compliance.

Manage supply chain functions to meet customer SLAs by analyzing customer forecasts, building forecast models, applying inventory management and aging controls, supporting program setup (part profiles, EOL, transitions), and collaborating with sales and suppliers to optimize supply chain efficiency and profitability.

Run daily logistics playbooks: source and book freight, reconcile inbound inventory, ensure timely warehouse inbounding, validate HS codes and commercial invoices for cross-border shipments, track shipments and resolve exceptions, maintain accurate operations records, and support process improvements.

Build and run Overview AI's Guadalajara operations hub: establish office and inventory location, implement inventory systems, manage inbound/outbound logistics, customs, vendor relationships, inventory accuracy, serial-number tracking, device preparation, and customer fulfillment. Partner with Finance and Sales, document SOPs, track operational metrics, and continuously improve processes to scale operations in Mexico.

Lead and manage claims supervisors and estimators to deliver efficient, compliant claims operations. Oversee staffing, workflow, quality assurance, budgets, vendor relationships, and reporting. Translate enterprise claims strategy into operational plans, drive continuous improvement, handle escalations and customer inquiries, and support change management, training, and succession planning. Ensure regulatory compliance and partner with stakeholders to optimize processes and service delivery.

Lead partner-facing operational processes, improve PRM and sales productivity, build scalable partner programs, analyze partner and sales data, manage compensation/territory/quota processes, and deliver reporting and enablement across global partner teams.

Lead and optimize partner-facing processes, PRM platform, reporting, and compensation modeling to scale partner sales. Drive sales productivity, data analysis, territory and quota planning, documentation, cross-functional programs, and process improvements to increase partner adoption, enablement, and revenue.

Own reporting and analytics for global cloud campaigns: consolidate multi-source data, build dashboards and scorecards, surface narrative-driven insights, support ad hoc analysis, identify data gaps, and align KPIs across stakeholders to improve campaign measurement and decision-making.

The Country Study Operations Manager I oversees study management activities including startup, conduct, and close for clinical trials, ensuring compliance and effective communication across teams.

Lead design and delivery of AI-driven P&C insurance operations solutions: analyze client needs, architect and implement AI/software solutions, manage projects and budgets, coach teams, train clients, ensure adoption, and maintain standards, governance, and evaluation practices to drive operational efficiency and innovation.

Lead and deliver P&C insurance claims operations consulting engagements: analyze client needs, implement technology solutions, manage projects and teams, provide training, mentor staff, and drive process and analytics-based improvements to optimize operational efficiency.

Lead AI-enabled operating models and transformation roadmaps for payer back-office functions. Advise senior stakeholders, drive measurable outcomes, manage workstreams, apply analytics and automation, coach teams, facilitate workshops, and deliver operational improvements across payer operations and technology platforms.

Lead payer back-office strategy and operations engagements: supervise and coach teams, manage client accounts and workstreams, design and implement operational strategies, solve complex payer back-office problems (claims, enrollment, billing, membership), and apply technology and data interactions to improve efficiency and deliver client value.

Lead sourcing and procurement initiatives using Coupa to improve efficiency, reduce costs, manage supplier relationships, conduct spend analysis, negotiate contracts, and mentor teams while supporting budgeting and compliance.

Own the client lifecycle for law firm clients: launch campaigns, manage lead distribution/routing, resolve lead-quality disputes with data, lead a small team, maintain Monday.com and SOPs, and coordinate fulfillment partners and call centers.

Manage and drive site and hub operations by leading cross-functional projects, implementing continuous improvement (Lean/Six Sigma), overseeing warehouse, inventory and logistics activities, managing budgets and stakeholder relationships, and supporting business transformation to improve operational efficiency and employee experience.

Lead day-to-day manufacturing value-stream operations, drive Lean continuous improvement (5S, Kaizen, VSM, TPM), ensure safety, quality, delivery, cost and cash goals, mentor staff, and manage performance and recovery plans.

As a Support Operations Manager, you will lead service teams, ensure customer satisfaction, and optimize operational performance across the LATAM Hispanic clusters while developing support services and managing recovery plans.