Top Operations Management Jobs in Mexico

Develops and executes worldwide hybrid cloud sales business plans, financial and statistical models, performance metrics, market analyses, and strategic recommendations. Leads cross-functional planning, executive meeting readiness, business continuity planning, KPI and action-item tracking, organizational communications, governance documentation, and special projects. Partners with business leaders to identify opportunities, address performance gaps, and translate strategy into measurable results.

Own Product Operations governance, planning rhythms, development lifecycle processes, launch readiness, onboarding, tooling, documentation, and automation. Partner cross-functionally with Product, Engineering, Design, TPMs, Marketing, Finance, and Enablement to improve product execution. Lead strategic initiatives, build scalable self-service workflows, and coordinate global stakeholders, milestones, and dependencies.

Leads consulting engagements implementing Zuora Quote-to-Revenue solutions, including Zuora Billing, CPQ X, and Revenue. Advises clients on finance operations, translates requirements into process designs and system configurations, guides implementation teams through testing and deployment, manages risks and dependencies, builds stakeholder relationships, and coaches team members. The role also supports revenue recognition automation, digital finance transformation, and AI-human collaboration initiatives.

Leads Operations and Observability teams within SRE, managing approximately seven engineers. Responsibilities include people leadership, hiring, production reliability on GCP and GKE, incident response, on-call health, post-mortems, observability strategy, SLO and error-budget management, cloud cost optimization, and cross-functional alignment. The role requires strong technical depth in cloud infrastructure, Kubernetes, Docker, Terraform, monitoring, logging, and tracing, alongside experience building high-performing engineering teams.

Leads production and maintenance operations across multiple shifts, translating production and sales plans into manufacturing execution. Manages teams, budgets, equipment availability, quality, safety, delivery, cost, and continuous improvement initiatives. Oversees operational KPIs, resource allocation, maintenance programs, staffing, performance management, and cross-functional coordination with supply chain, logistics, quality, engineering, and sales. Drives waste reduction, productivity, cost control, and compliance with manufacturing standards.

Manages HR operations and employee lifecycle support across EMEA, including Workday transactions, case management, reporting, audits, compliance, documentation, and knowledge management. Partners with HR, payroll, vendors, and digital teams to improve service delivery, automation, self-service, and process standardization. Oversees HR knowledge governance and explores Generative AI applications while protecting employee data and confidentiality.

Manages production activities for a business unit of 500+ direct labor employees, ensuring safety, quality, delivery, cost, profitability, and customer satisfaction. Leads supervisors and support functions, develops employees, conducts performance management, enforces operating standards, drives continuous improvement, oversees equipment effectiveness and maintenance, and resolves recurring production and customer return issues. Uses SQCDP, OEE, TPM, Gemba, and corrective-action processes to improve operational performance.

Manage and optimize customer success systems, automations, health scores, playbooks, journeys, dashboards, and KPIs. Troubleshoot complex CS systems, lead process improvements, develop knowledge-base documentation, and guide AI-powered analytics and workflows. Partner cross-functionally with Product, Marketing, Sales, Revenue Operations, and Enablement to improve retention, growth, efficiency, training, and customer success outcomes.

Leads HR operations for a 500-employee call center, partnering with Operations and People leadership. Manages two HR analysts and owns HR process automation, documentation, workforce planning, labor relations, recruitment, retention, compliance with Mexican labor law, employee development, and training. Establishes HR metrics, reduces handling time and escalations, and delivers the organization’s annual people plan.

Provides operational and project management support for pharmaceutical labeling documents, including Core Data Sheets, US Package Inserts, EU product information, and patient labeling. Coordinates reviews, consolidates comments, formats and finalizes documents, manages document workflows, tracks timelines, maintains labeling logs, and ensures compliance with regulatory requirements, templates, SOPs, and submission standards.

Owns LATAM content-release readiness for subtitled and dubbed streaming releases. Oversees schedules, language availability, metadata, artwork, asset readiness, quality control, launch monitoring, issue resolution, reporting, and process improvement. Coordinates across global programming, localization, product, curation, customer experience, brand, partnerships, and regional go-to-market teams to ensure accurate, timely, high-quality content launches across Spanish-speaking Latin America and Brazil.

Manage global ad operations for WPP Media, ensuring consistent, high-quality delivery across regional teams in the United States, Europe, and Asia. The role oversees platform best practices, resolves escalations, optimizes programmatic campaigns, and leads 2–5 direct reports. Responsibilities include team development, performance feedback, relationship management, and maintaining quality standards across advertising operations.

Manages daily Beach Services operations, including staffing, training, budgeting, equipment, inventory, cleanliness, safety, security, guest service, and policy enforcement. Supervises Beach Services employees, resolves member and guest concerns, coordinates beach and pool setup, maintains records, monitors facility conditions, and works with internal departments and emergency services to ensure safe, professional resort operations.

Lead day-to-day operations for dedicated client teams, serving as the primary contact for client leadership. Own performance, quality, KPIs, SLAs, reporting, QA processes, coaching, scheduling, staffing, and process improvements. The role requires team leadership, advanced spreadsheet skills, experience with CRM, ticketing, and telephony tools, and strong communication with U.S. stakeholders. This is a fully remote, Mexico-based position with a home office and reliable internet requirement.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Manages retail operations for McCain Foods in Mexico. The provided description does not include specific responsibilities, qualifications, compensation, travel requirements, or technical requirements.

Owns the day-to-day health, optimization, and reliability of the HubSpot ecosystem. Responsibilities include managing pipelines, workflows, sequences, automations, data quality, dashboards, integrations, and inbound support. The role troubleshoots issues, builds scalable automation, translates business needs into HubSpot solutions, documents processes, and enables U.S.-based sales and marketing teams through responsive, independent remote execution.

Manages financial operations for a property and casualty insurance organization, including technical accounting, credit control, disbursements, bordereau processing, cash application, receivables, claims funding, and delegated authority operations. Leads teams, strengthens financial controls, resolves billing and collection discrepancies, supports reporting and process optimization, and partners with finance, legal, underwriting, claims, and operations stakeholders on strategic projects and system improvements.

Leads tax operations transformation engagements involving tax reporting strategy, compliance, process improvement, and financial analysis. Manages client-facing plans, budgets, timelines, and deliverables; advises on tax accounting and governance; reviews tax data and documentation; translates regulatory changes into operational actions; and uses digital and AI-enabled tools to improve workflows. The Manager also coaches teams, resolves issues, manages client relationships, and supports compliance and independence requirements.

Provides corporate administration and Board meeting support while managing governance documentation, legal records, data privacy, health and safety, third-party providers, risk controls, business continuity, operational resilience, IT coordination, office operations, facilities, procurement, recruitment support, and records retention. The role also drives process improvement, automation, compliance, and operational efficiency across the organization.

Leads operational readiness and improvement projects supporting production ramps, new product introductions, manufacturing expansions, and logistics growth. Develops readiness plans, tracks milestones, manages risks, coordinates cross-functional teams, and reports performance to leadership. Improves manufacturing and logistics efficiency through Lean, Six Sigma, Kaizen, process standardization, capacity planning, root cause analysis, and corrective actions. Aligns suppliers, warehouses, transportation networks, workforce, equipment, and inventory with future production requirements.

Leads operations support teams and departments, overseeing staffing, performance, training, budgets, policies, resource planning, quality, efficiency, and compliance. Manages client onboarding and commercial liability account processes, including account opening, maintenance, KYC, and AML requirements. Provides judgment on complex operational issues, advises senior stakeholders, manages risk, and ensures adherence to procedures, regulations, and internal standards.

Leads packaging artwork production and small-scale design adaptation projects for 3M’s Safety and Industrial Business Group. Manages project scope, estimates, budgets, timelines, artwork accuracy, brand consistency, vendors, agencies, translators, and internal production artists. Collaborates with marketing, manufacturing, and regulatory teams while improving operational processes and managing high-volume workloads, shifting priorities, and tight deadlines.

Leads operational management, governance, reliability, security, and continuous improvement for Takeda’s Microsoft 365 platforms. Oversees Exchange Online, Teams, SharePoint, OneDrive, Entra ID, and Purview; manages incidents, service restoration, upgrades, automation, compliance, vendors, SLAs, and operational metrics. The role also leads and develops Microsoft 365 engineers and collaborates with security, infrastructure, and business stakeholders on strategic platform initiatives.

Leads AWS cloud infrastructure and operations delivery for client environments. Manages project planning, budgets, timelines, architecture, migrations, network deployments, incident resolution, service management, and operational readiness. Reviews technical deliverables, improves operations through automation and AI-enabled workflows, builds client relationships, communicates risks and status, and mentors junior professionals. The role requires at least five years of cloud infrastructure delivery experience, including two years leading enterprise-scale AWS work.