Top Operations Management Jobs in Mexico

Manage and optimize customer success systems, automations, health scores, playbooks, journeys, dashboards, and KPIs. Troubleshoot complex CS systems, lead process improvements, develop knowledge-base documentation, and guide AI-powered analytics and workflows. Partner cross-functionally with Product, Marketing, Sales, Revenue Operations, and Enablement to improve retention, growth, efficiency, training, and customer success outcomes.

Manages retail operations for McCain Foods in Mexico. The provided description does not include specific responsibilities, qualifications, compensation, travel requirements, or technical requirements.

Leads sales operations consulting engagements by analyzing client needs, developing customer sales and service strategies, managing client accounts, supervising teams, and driving revenue growth. Oversees project planning, budgeting, execution, and delivery while coaching team members, improving sales effectiveness, supporting prospecting, and enabling cross-selling and upselling initiatives. Uses business transformation, strategic planning, and technology innovation to improve customer satisfaction and operational efficiency.

Leads tax operations transformation engagements involving tax reporting strategy, compliance, process improvement, and financial analysis. Manages client-facing plans, budgets, timelines, and deliverables; advises on tax accounting and governance; reviews tax data and documentation; translates regulatory changes into operational actions; and uses digital and AI-enabled tools to improve workflows. The Manager also coaches teams, resolves issues, manages client relationships, and supports compliance and independence requirements.

Manage global ad operations for WPP Media, ensuring consistent, high-quality delivery across regional teams in the United States, Europe, and Asia. The role oversees platform best practices, resolves escalations, optimizes programmatic campaigns, and leads 2–5 direct reports. Responsibilities include team development, performance feedback, relationship management, and maintaining quality standards across advertising operations.

Provides corporate administration and Board meeting support while managing governance documentation, legal records, data privacy, health and safety, third-party providers, risk controls, business continuity, operational resilience, IT coordination, office operations, facilities, procurement, recruitment support, and records retention. The role also drives process improvement, automation, compliance, and operational efficiency across the organization.

Leads a large technical customer support organization through multiple supervisors. Owns support KPIs, customer experience, workforce capacity, quality, attendance, retention, upsell, and revenue outcomes. Develops people leaders, uses operational data and AI-enabled tools to improve performance, manages staffing and capacity planning, and drives service-to-sales behaviors while maintaining customer trust and compliance.

Manages air import operations, quotations, pricing, financial reporting, compliance, customer procedures, vendor relationships, process improvements, team development, and department performance. Supports revenue growth, workload delegation, business transitions, KPI achievement, and operational efficiency while serving as an air logistics subject matter expert.

Support LATAM leadership with market expansion, new service launches, operational standards, licensing, product operations, and growth initiatives. Analyze dashboards and regional data to monitor metrics, improve user experience, design experiments, and implement cross-functional changes. Build business cases, influence strategy, coordinate with internal teams and external partners, and help manage hiring and administrative activities in a fast-growing cryptocurrency environment.

Leads operational management, governance, reliability, security, and continuous improvement for Takeda’s Microsoft 365 platforms. Oversees Exchange Online, Teams, SharePoint, OneDrive, Entra ID, and Purview; manages incidents, service restoration, upgrades, automation, compliance, vendors, SLAs, and operational metrics. The role also leads and develops Microsoft 365 engineers and collaborates with security, infrastructure, and business stakeholders on strategic platform initiatives.

Manages all stamping plant resources and operations to meet production, quality, cost, safety, and delivery goals. Directs production, press and die maintenance, quality, safety, continuous improvement, new product launches, capital and infrastructure projects, budgeting, scrap control, equipment utilization, and workforce and supplier training. Coordinates cross-functional efforts, establishes maintenance systems, audits processes, and leads root-cause problem solving.

Leads AWS cloud infrastructure and operations delivery for client environments. Manages project planning, budgets, timelines, architecture, migrations, network deployments, incident resolution, service management, and operational readiness. Reviews technical deliverables, improves operations through automation and AI-enabled workflows, builds client relationships, communicates risks and status, and mentors junior professionals. The role requires at least five years of cloud infrastructure delivery experience, including two years leading enterprise-scale AWS work.

Leads client-facing AWS cloud infrastructure and operations engagements, including platform design, deployment, networking, security controls, migration planning, and modernization. Advises clients on cloud strategy, landing zones, architecture patterns, and solution economics. Oversees complex workstreams, validates technical outcomes, manages delivery risks, communicates with stakeholders, and coaches teams in cloud engineering and operational practices.

Leads payer back-office strategy, technology, and operations consulting engagements for health services clients. Responsibilities include modernizing payer operations, optimizing processes, analyzing business data, managing change, improving service delivery models, coaching teams, engaging stakeholders, and validating quality and compliance outcomes. The role leads large projects and develops strategic recommendations for operational excellence.

Oversee global services business operations, including team management, process development, tool optimization, systems integration, workforce development, cost management, customer relationship building, and operational planning. Lead employees through coaching, performance management, goal setting, and barrier removal while advising management and influencing business direction. Support efficient services delivery and maintain strong relationships with customer subject matter experts and management.

Manages national logistics operations by implementing procedures, monitoring KPIs, supervising and developing staff, supporting regional leadership, coordinating with sales and customers, preparing account reviews, negotiating supplier rates, and ensuring quality, compliance, and continuous improvement.

Supports daily campaign operations across US and Canadian markets, coordinating field teams, logistics, inventory, timelines, budgets, and client updates. Monitors KPIs, maintains Google Sheets dashboards, analyzes performance data, resolves operational issues, and supports campaign launches. The role also owns process-improvement projects, collaborates with internal teams and technology partners, and assists with recruitment and onboarding for operations staff.

Leads payer back-office strategy, technology, and operations consulting engagements in the health services sector. Manages client accounts, supervises teams, analyzes complex business problems, and drives payer modernization, process optimization, change management, and operational transformation. Develops client relationships, oversees project resources and logistics, coaches team members, and ensures high-quality service delivery and continuous improvement.

Leads consulting engagements focused on customer sales and service strategies, sales operations, customer engagement, and revenue growth. Analyzes client needs, guides teams through strategy implementation, identifies business transformation opportunities, promotes AI-enabled sales processes, manages stakeholder relationships, and coaches high-performing teams.

Lead network operations for F5 and Infoblox environments, including planning, design, implementation, support, automation, capacity management, vulnerability management, and upgrades. Manage team workloads, establish performance standards, support incident and change escalation, improve processes, maintain inventories, coordinate business requirements, and document procedures. The role requires strong F5 load-balancing expertise, Infoblox DNS/DHCP/IPAM knowledge, networking experience, ITIL practices, a bachelor’s degree or equivalent experience, five years of networking operations experience, and advanced English.

Oversee organizational operations, including strategic planning, project execution, supply chain management, quality control, risk management, customer service, reporting, and team leadership. The role develops policies, manages budgets and vendors, monitors KPIs, ensures regulatory compliance, conducts audits, drives continuous improvement, and leads operational improvement projects from initiation through completion.

Manages supply chain activities supporting customer service agreements and strategic initiatives. Analyzes customer forecasts and trends using MRP concepts, develops forecast models, evaluates inventory levels and aging, and supports planning and buying decisions. Maintains customer and supplier programs, manages product lifecycle changes, and collaborates with sales, customers, and suppliers. Negotiates supply chain policies and drives process improvements that support profitability, sales enablement, and partner satisfaction.

Manage the football live-streaming operation from launch, including streamer incubation, scheduling, content planning, monitoring, traffic growth, data analysis, and team coordination. Develop football-focused livestream and short-video strategies for TikTok, optimize streamer and room performance using audience data, and coordinate creative teams. Requires strong football knowledge, sports media or livestream operations experience, TikTok expertise, traffic-growth skills, cross-functional execution, and fluent Spanish.

Manage video projects from assignment through completion, tracking deadlines, revisions, and deliverables. Conduct quality assurance on videos, review pacing, captions, audio, transitions, branding, and formatting, and provide actionable feedback to editors. Maintain organized workflows, coordinate team communication, and conduct introductory calls with prospective clients in a remote agency environment.

Supports education centre operations by engaging students and parents, coordinating teachers and classroom readiness, managing schedules and attendance, handling front desk inquiries, promoting courses and events, and building the adult learner community. The role also supports enrolment growth, student retention, company events, and brand standards while providing customer portal and progress assistance.