Top Operations Management Jobs in Mexico City

Manage and optimize customer success systems, automations, health scores, playbooks, journeys, dashboards, and KPIs. Troubleshoot complex CS systems, lead process improvements, develop knowledge-base documentation, and guide AI-powered analytics and workflows. Partner cross-functionally with Product, Marketing, Sales, Revenue Operations, and Enablement to improve retention, growth, efficiency, training, and customer success outcomes.

Manages retail operations for McCain Foods in Mexico. The provided description does not include specific responsibilities, qualifications, compensation, travel requirements, or technical requirements.

Support LATAM leadership with market expansion, new service launches, operational standards, licensing, product operations, and growth initiatives. Analyze dashboards and regional data to monitor metrics, improve user experience, design experiments, and implement cross-functional changes. Build business cases, influence strategy, coordinate with internal teams and external partners, and help manage hiring and administrative activities in a fast-growing cryptocurrency environment.

Manage the football live-streaming operation from launch, including streamer incubation, scheduling, content planning, monitoring, traffic growth, data analysis, and team coordination. Develop football-focused livestream and short-video strategies for TikTok, optimize streamer and room performance using audience data, and coordinate creative teams. Requires strong football knowledge, sports media or livestream operations experience, TikTok expertise, traffic-growth skills, cross-functional execution, and fluent Spanish.

Manages national logistics operations by implementing procedures, monitoring KPIs, supervising and developing staff, supporting regional leadership, coordinating with sales and customers, preparing account reviews, negotiating supplier rates, and ensuring quality, compliance, and continuous improvement.

Supports daily campaign operations across US and Canadian markets, coordinating field teams, logistics, inventory, timelines, budgets, and client updates. Monitors KPIs, maintains Google Sheets dashboards, analyzes performance data, resolves operational issues, and supports campaign launches. The role also owns process-improvement projects, collaborates with internal teams and technology partners, and assists with recruitment and onboarding for operations staff.

Manages the planning and execution of clinical trials, ensuring protocol adherence, regulatory compliance, timelines, and operational efficiency. Coordinates cross-functional teams, monitors trial performance, resolves issues, develops operational improvements, and mentors clinical operations staff. Builds relationships with internal and external stakeholders and supports successful trial delivery. The role requires approximately 30% travel.

Manage video projects from assignment through completion, tracking deadlines, revisions, and deliverables. Conduct quality assurance on videos, review pacing, captions, audio, transitions, branding, and formatting, and provide actionable feedback to editors. Maintain organized workflows, coordinate team communication, and conduct introductory calls with prospective clients in a remote agency environment.

Manages Mexico-focused finance and accounting operations, including monthly close coordination, treasury, cash flow forecasting, payments, reconciliations, budgets, investment and fund schedules, compliance, and external accounting providers. Oversees local office administration, employee onboarding and offboarding, benefits, payroll-related workflows, and leave tracking. The role also designs financial processes and controls while coordinating with investment, tax, legal, and HR partners.

Lead Telcoin Mexico’s compliance and regulatory operations, including financial institution licensing, AML/CFT, KYC, sanctions screening, transaction monitoring, regulatory reporting, and regulator engagement. Build and maintain the local compliance framework, coordinate audits and inspections, and translate Mexican regulatory requirements into product and operational processes. Partner with the Country Manager and global teams on banking, vendor, licensing, and business-launch initiatives.

Leads PayJoy’s global Lock Operations function, developing strategy, takedown tooling, and operational processes to reduce lock exploit losses. Coordinates fraud, risk, engineering, and legal stakeholders; measures disruption and value protected; provides technical intelligence to Fraud; and manages two specialists and an analyst while handling high-impact takedowns.

Manage campaign activation and migration operations from Oracle Eloqua to Adobe platforms. Coordinate distributed campaign and QA teams, manage intake, SLAs, handoffs, workloads, and launch quality. Personally build and optimize Adobe Journey Optimizer campaigns and journeys, applying audience, decisioning, personalization, consent, and suppression rules. Track performance and delivery metrics, maintain runbooks and SOPs, support UAT and hypercare, and collaborate with product, CDP, analytics, and QA stakeholders.

Lead large-scale, cross-functional programs focused on customer growth, operational transformation, and enterprise priorities. Responsibilities include managing timelines, budgets, risks, resources, governance, change management, stakeholder alignment, process improvements, executive reporting, and operational readiness. The role partners with Operations, Technology, Digital, Product, Analytics, Finance, and vendors while analyzing performance and customer insights to recommend strategic improvements.

Leads clinical study delivery from planning through execution, managing cross-functional teams, vendors, timelines, risks, quality, budgets, scope changes, and customer relationships. Develops study management plans, monitors milestones and financial performance, resolves issues, supports bid defenses, ensures SOP and regulatory compliance, and mentors project team members. The role focuses on delivering global clinical trials efficiently, maintaining quality, and accelerating drug development.

Owns end-to-end fund operations, including monthly NAV close, fund accounting, reconciliations, investor subscriptions and redemptions, KYC/AML, capital activity, investor reporting, management-company accounting, fund launches, and provider coordination. The role also manages financial controls, investor communications, operational documentation, and process automation while working independently with leadership, administrators, banks, and other service providers.

Build and operate Firecrawl’s legal operations function from scratch. Responsibilities include implementing contract, compliance, matter management, e-billing, and legal technology systems; managing contract intake and routing; overseeing outside counsel and vendors; tracking legal spend, contract volume, and turnaround times; supporting regulatory research; and automating repetitive workflows with technology and AI. The role partners closely with finance, sales, product, engineering, HR, security, and leadership.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Manage and develop an in-office team of Operations Associates supporting top startup accounts. Responsibilities include recruiting, coaching, performance management, goal setting, metrics reporting, process improvement, risk mitigation, quality enhancement, and cross-functional collaboration. The role focuses on operational excellence, team culture, employee growth, and delivering an exceptional user support experience in a high-growth technology environment.

Coordinate global membership growth operations across regions, including recruitment trend analysis, membership applications, chapter launches, communications, events, vendor relationships, project tracking, reporting, and leadership development alignment. The role supports cross-functional execution, manages operational processes, monitors application and engagement data, and provides insights to senior growth leadership. It requires strong project management, communication, analytical, organizational, and cross-cultural collaboration skills, with travel up to 5%.

Own ARQ's global licensing pipeline end-to-end: track applications, manage milestones and cross-functional deliverables, coordinate external counsel, draft regulatory submissions, build templates and frameworks, monitor regulatory developments, and support renewals to ensure regulatory permissions for growth.

The Operations Manager will oversee logistics, manage the local team, track KPIs, strengthen client relationships, and improve operational efficiency.

Own PayJoy’s global sales operations model, efficiency metrics, processes, tooling, and enablement programs across markets. Partner with the Tools & Metrics team to scale analytics, automation, CRM, and compensation platforms. Track targets, forecasting, commissions, and performance; support Country Managers in turning analysis into executed initiatives. Set the roadmap and prioritize initiatives that improve sales productivity and standardize measurement globally.

Lead onsite event operations from planning through closure, coordinating access control, staffing, cashless systems, kiosks, reconciliations, incident reporting, and improvement feedback. Supervise and motivate onsite teams, ensure operational standards, and collaborate with Sales, Originals, and Marketing. The role requires a hands-on, organized leader who can manage teams and execute effectively in fast-paced event environments.

Lead event operations from planning through closure, including access control, staffing, cashless systems, kiosks, onsite setup, live execution, reconciliations, incident reporting, and improvement feedback. Manage and motivate onsite teams, coordinate operational plans, and collaborate with Sales, Originals, and Marketing to align event delivery with business goals. The role requires a hands-on, organized leader who can improve efficiency in fast-paced environments and communicate effectively in English and Spanish.

Own reporting and analytics for global cloud campaigns: consolidate multi-source data, build dashboards and scorecards, surface narrative-driven insights, support ad hoc analysis, identify data gaps, and align KPIs across stakeholders to improve campaign measurement and decision-making.