Top IT Jobs in Mexico City

Manage IT strategy, infrastructure, systems, security, compliance, and technical support across multiple hotel properties. Monitor network and server performance, resolve user and connectivity issues, oversee technology upgrades and backups, and lead implementations involving workstations, servers, Wi-Fi, PBX, and point-of-sale systems. Supervise, coach, and develop IT team members while partnering with property management to maintain reliable hotel operations and minimize technology-related downtime.

Provide comprehensive corporate IT support, including employee onboarding and offboarding, account and access administration, device provisioning, ticket queue management, hardware and software troubleshooting, office technology support, asset management, documentation, and process automation. The role administers identity, SaaS, MDM, and collaboration platforms while maintaining security and compliance controls. This is a fully in-office position supporting employees across hardware, software, access, and AV needs.

Own the Technology organization’s project portfolio and operating cadence for the CTO. Track IT, Security, and Product initiatives, manage status, risks, decisions, budgets, vendors, renewals, and executive reporting. Coordinate follow-through across distributed teams, escalate blockers, support procurement and hiring logistics, and reduce the CTO’s operational workload. The role also uses AI tools to improve business processes and requires advanced English proficiency with US business-hours availability.

Provides primary IT support for Mexico-based employees, troubleshooting hardware, software, access, accounts, networks, video conferencing, and business tools such as Zendesk and Salesforce. Manages onboarding and offboarding, system provisioning, documentation, knowledge management, and IT service improvements. The role also partners with business teams, supports automation, and resolves incidents within SLAs while maintaining reliable office technology and client-facing workflows.

Administers and maintains corporate IT infrastructure, including networks, servers, wireless connectivity, email, file systems, security controls, and printing. Provides advanced troubleshooting, vulnerability remediation, capacity monitoring, vendor coordination, and end-user support. Implements infrastructure upgrades and small to medium projects, generates ITIL-based reports and KPIs, supports technology planning, and collaborates with international support teams.

Manage access, license, and entitlement requests through ticketing workflows. Administer Okta group- and role-based access, conduct access reviews, remove leaver access, and support onboarding of acquired teams. Track SaaS license utilization, reclaim unused seats, identify over-provisioning, and partner with Operations to control costs. Maintain approval records, meet service-level targets, and provide helpdesk-quality support.

Design, configure, maintain, and troubleshoot EDI and API integrations connecting ERP, OMS, WMS, TMS, marketplaces, suppliers, retailers, and 3PL providers. Manage data mapping, transformation, validation, order-processing workflows, inventory updates, shipment confirmations, and invoicing exchanges. Collaborate with business teams and external partners to ensure reliable data connectivity, system uptime, and operational accuracy while identifying process improvements.

Designs, implements, tests, and supports Oracle EBS Finance solutions across accounting, procurement, and financial operations. Gathers requirements, configures and develops Oracle EBS R12 features, documents solutions, supports QA and regression testing, and manages integrations with APIs, SFTP, banking, Kyriba, Tungsten, and Ariba. The role also drives process improvement, system reliability, and adoption of engineering best practices while collaborating with global teams.

Provides front-line support for enterprise business applications, including Salesforce, NetSuite, Certinia PSA, Atlassian, and integrations. Manages Jira Service Management requests, access provisioning, permissions, onboarding and offboarding, approvals, troubleshooting, and escalations. Monitors integrations and synchronization jobs, documents solutions in Confluence, and maintains knowledge resources and system records. Ensures changes follow approval workflows and audit controls while coordinating with distributed teams.

Provide Tier 1 technical support, troubleshoot macOS and Windows devices, manage employee onboarding and offboarding, administer identity and access permissions, maintain laptop compliance through MDM, and support office networking, video conferencing, and hardware inventory. The role requires English and Spanish proficiency and involves autonomous problem-solving in a high-growth startup environment.

Supports the finance application portfolio with primary responsibility for Oracle EBS and related systems. Gathers requirements, translates finance processes into system solutions, configures and tests enhancements and integrations, and supports projects through deployment and stabilization. Provides production support, root-cause analysis, audit documentation, and continuous improvement recommendations. Serves as a liaison between finance and IT, evaluates technology approaches, prepares functional documentation and training materials, and mentors analysts or contractors.

Provide Level 1 and Level 2 remote technical support for corporate staff and franchise teams. Responsibilities include managing support tickets, administering Microsoft 365 and SaaS platforms, troubleshooting hardware, networking, VPN, Wi-Fi, cloud, VoIP, and access issues, provisioning devices, maintaining documentation, monitoring endpoint security, and supporting phishing and security response. The role also manages user access and licenses, assists with AI tools, and contributes to IT automation and process improvement.

Provides onsite and remote IT support across at least three offices, troubleshooting and triaging helpdesk tickets as a mid-level escalation resource. Responsibilities include resolving issues within SLAs, managing ticket queues, supporting hardware, software, networks, printing, telecom, and mobile devices, maintaining asset inventories, documenting solutions, and assisting with office moves and buildouts. The role requires customer service, technical communication, occasional after-hours work, and travel to regional work sites.

Acts as the strategic liaison between Finance, Sales, and Technology, translating business needs into SAP S/4HANA solutions. Develops business cases, cost-benefit analyses, and executive presentations; designs integrations using APIs; manages vendors, support providers, budgets, timelines, and service levels; and drives business intelligence and financial/commercial reporting. Requires advanced SAP FI and SD expertise, Order-to-Cash knowledge, integration design experience, strong business communication, and advanced English.

Manage major production incidents and problem investigations for Farmers’ IT infrastructure. Monitor system health, troubleshoot application and infrastructure issues, coordinate cross-functional teams, communicate with stakeholders during disruptions, and drive service restoration. Identify root causes, improve ITSM processes, optimize operations, reduce downtime and MTTR, and support uptime and performance goals. Extended-hours support may occasionally be required.

As an IT Support Specialist at Fever, you'll manage macOS systems, oversee access management, collaborate with the SRE team, and document processes. You'll also have opportunities to learn about AI-assisted development and contribute to automation projects.

As an IT Automation & Support Specialist, you'll manage systems, support access and devices in a macOS environment, automate tasks, and document processes.

Part-time IT intern supporting user onboarding/offboarding, inventory and asset tracking, ticket handling (password resets, app installs), documentation updates in Notion, and general IT administrative tasks to maintain IT operations.

Provide Tier 1-2 IT support for onsite and remote users, manage ticket queue, procure and deploy endpoints, perform AD/Azure AD and Microsoft 365 administration, image and set up laptops, troubleshoot hardware/software and SaaS telephony, maintain documentation, and support occasional weekend work and inter-office travel.

As a MacOS IT Helpdesk Specialist, you'll provide technical support for macOS systems, handle troubleshooting, manage device setups, and maintain service desk operations, ensuring high customer satisfaction.

This role involves configuring the Workday platform, managing integrations, providing production support, and creating technical requirements. Requires hands-on experience with Workday Business Processes.

The Project Coordinator manages oncall operations and ticketing workflows, coordinates communication between teams, monitors performance, and drives continuous improvement.

The Senior IT Recruiter will coordinate recruitment processes, build candidate networks, and manage full-cycle recruitment, focusing on the Mexican IT talent market.

The IT Lead Recruiter will manage a team of recruiters, develop sourcing strategies, partner with hiring managers, and enhance candidate experiences for technical roles.

The IT Recruiter will handle full-cycle recruiting for technical roles, partner with hiring managers, and improve candidate experiences. Responsibilities include sourcing candidates, managing pipelines, and using recruitment platforms effectively.