Top IT Jobs in Mexico City

The Manager, IT Change Management will implement change management practices across IT projects, utilizing AI tools, developing frameworks, and ensuring smooth technology transitions for users. Responsibilities include framework development, change strategy, stakeholder collaboration, and communications management.

Leads SailPoint’s internal productivity and collaboration applications team, managing two administrators and owning the strategic roadmap for Atlassian, Slack, Asana, Lucid, and SharePoint. Responsibilities include Atlassian architecture, SaaS governance, license and vendor management, AI and security integration, operational metrics, SLA tracking, team development, and cross-functional stakeholder engagement. The manager will establish governance and optimization practices, publish a 12-month roadmap, and lead major platform improvement initiatives.

Design, operate, and modernize cloud and infrastructure across Microsoft Azure and Microsoft 365; manage virtual desktop solutions (AVD/VMware/ Citrix), Intune device management, backup/DR, scripting/automation (PowerShell/Python), IaC (Bicep/Terraform), and cost/monitoring. Produce documentation, train support staff, collaborate with security, and explore/host AI-driven applications and automation.

Part-time IT intern supporting user onboarding/offboarding, inventory and asset tracking, ticket handling (password resets, app installs), documentation updates in Notion, and general IT administrative tasks to maintain IT operations.

Provide Tier 1-2 IT support for onsite and remote users, manage ticket queue, procure and deploy endpoints, perform AD/Azure AD and Microsoft 365 administration, image and set up laptops, troubleshoot hardware/software and SaaS telephony, maintain documentation, and support occasional weekend work and inter-office travel.

As a MacOS IT Helpdesk Specialist, you'll provide technical support for macOS systems, handle troubleshooting, manage device setups, and maintain service desk operations, ensuring high customer satisfaction.

The Project Coordinator manages oncall operations and ticketing workflows, coordinates communication between teams, monitors performance, and drives continuous improvement.

Lead full-cycle recruitment for US-based technical roles: source passive tech talent, screen and interview candidates, advise hiring managers on market trends and salaries, manage candidate experience, and coordinate with US stakeholders through closing and onboarding.

Sell Avigilon Alta cloud-native video and access control solutions via IT channel partners. Build and develop IT partners, prospect end users, demo to technical and C-level stakeholders, support proposals/RFPs/POCs, forecast accurately, and collaborate with sales engineers to meet territory sales targets.

Lead IT category sourcing and procurement for SaaS and other IT technologies. Develop sourcing strategies, manage supplier relationships and negotiations, coordinate cross-functional contracting, monitor supplier performance, implement process improvements, and produce analytics and contract inventory to optimize cost, quality, and risk.

Lead design and governance of enterprise IT disaster recovery program: define DR policy, testing methodology, issue management, audit readiness, and implement Power Platform automation for tracking, reporting, and executive dashboards. Manage large-scale project delivery, stakeholder coordination, budgets, acceptance testing, and post-implementation reviews.

Monitor security alerts, assist incident investigation and response, maintain security tooling (firewalls, IDS/IPS, SIEM, endpoint protection), perform vulnerability management and patching, support IAM, backup/recovery, compliance (PCI, NIST), security documentation and awareness training.

Perform analysis, design, implementation, testing, deployment, and support of system integrations for eCommerce, OMS, WMS, ERP and logistics systems. Troubleshoot end-to-end API/XML/JSON integration flows, produce integration specifications and documentation, collaborate with business, operations and technical teams, and support regional/global connectivity and automation initiatives.

Administer and optimize Salesforce (Sales & Service Clouds) including CPQ and commissions, manage revenue intelligence tools (Gong, ZoomInfo), deploy and govern Agentforce AI agents, and operate corporate IT infrastructure (identity, SSO, MDM, Google Workspace, HRIS integrations), ensuring secure integrations, system uptime, monitoring, and documentation.

Lead technical owner for Autodesk Fusion Manage PLM: design, develop, configure, and support PLM workspaces, scripts, integrations (ERP/Oracle), and deployments. Drive automation, AI initiatives, platform governance, vendor/stakeholder management, and ensure system stability, testing, and documentation.

As an IT Helpdesk Specialist, you will provide technical support primarily for macOS devices, ensuring the efficiency of the IT infrastructure by resolving user issues and managing support tickets.

Provide L1/L2 end-user technical support and manage endpoint lifecycle using Microsoft Intune and Windows Autopilot. Administer Microsoft 365 services (Entra ID, Exchange Online, Teams, SharePoint, OneDrive), handle user onboarding/offboarding, licensing, and access. Troubleshoot Windows and macOS endpoints, networking issues, and maintain documentation following IT best practices.

Lead end-to-end delivery of web-based digital solutions in a SAFe environment, coordinating multiple Agile teams. Drive PI planning, sprint coordination, Scrum of Scrums, dependency resolution, and executive reporting using Jira, Confluence, and Microsoft Project. Ensure metrics-driven delivery across eCommerce, integrations, ERP/CRM, PIM, and middleware while communicating risks and status to stakeholders.

Under direct supervision, supports onboarding by providing business updates, basic data analysis, and technical assistance. Monitors and maintains performance metrics, troubleshoots technical issues, escalates problems, and notifies leadership when issues arise. Uses Office 365 and general IT troubleshooting to support team operations.

Manage 3-5 concurrent IT infrastructure projects from planning through completion. Assemble and lead cross-functional teams, develop and maintain project plans, schedules, budgets, and risk/issue logs. Coordinate vendors, control scope, and report status to stakeholders. Ensure adherence to PMI methodologies, track metrics and lessons learned, and provide hands-on support or training as needed.

Lead IT operations across six Latin American countries, owning strategy, cloud and infrastructure, cybersecurity governance, service delivery, budgets, vendor management, and regional IT team development.

As an IT Support Specialist at Fever, you'll manage macOS systems, oversee access management, collaborate with the SRE team, and document processes. You'll also have opportunities to learn about AI-assisted development and contribute to automation projects.

As an IT Automation & Support Specialist, you'll manage systems, support access and devices in a macOS environment, automate tasks, and document processes.

Serve as Tier 1 IT contact for Mexico: handle daily support tickets (software, access, email), onboard/offboard hardware, manage local inventory and meeting rooms, document issues, and escalate complex incidents to regional Senior IT Administrators.

As an IT Support Specialist, you will provide Level 1 and 2 support, manage IT operations including Microsoft 365, troubleshoot tech issues, and ensure security in a fast-paced environment.