Top IT Jobs in Mexico City

Provides front-line support for enterprise business applications, including Salesforce, NetSuite, Certinia PSA, Atlassian, and integrations. Manages Jira Service Management requests, access provisioning, permissions, onboarding and offboarding, approvals, troubleshooting, and escalations. Monitors integrations and synchronization jobs, documents solutions in Confluence, and maintains knowledge resources and system records. Ensures changes follow approval workflows and audit controls while coordinating with distributed teams.

Supports the finance application portfolio with primary responsibility for Oracle EBS and related systems. Gathers requirements, translates finance processes into system solutions, configures and tests enhancements and integrations, and supports projects through deployment and stabilization. Provides production support, root-cause analysis, audit documentation, and continuous improvement recommendations. Serves as a liaison between finance and IT, evaluates technology approaches, prepares functional documentation and training materials, and mentors analysts or contractors.

Provide Level 1 and Level 2 remote technical support for corporate staff and franchise teams. Responsibilities include managing support tickets, administering Microsoft 365 and SaaS platforms, troubleshooting hardware, networking, VPN, Wi-Fi, cloud, VoIP, and access issues, provisioning devices, maintaining documentation, monitoring endpoint security, and supporting phishing and security response. The role also manages user access and licenses, assists with AI tools, and contributes to IT automation and process improvement.

Lead medium-to-large technical and business projects from initiation through delivery. Responsibilities include defining scope, schedules, budgets, resources, risks, dependencies, quality controls, and acceptance criteria; coordinating cross-functional teams and vendors; managing stakeholders, reporting, documentation, change control, financials, and project ceremonies; and driving continuous delivery improvement.

Provides onsite and remote IT support across at least three offices, troubleshooting and triaging helpdesk tickets as a mid-level escalation resource. Responsibilities include resolving issues within SLAs, managing ticket queues, supporting hardware, software, networks, printing, telecom, and mobile devices, maintaining asset inventories, documenting solutions, and assisting with office moves and buildouts. The role requires customer service, technical communication, occasional after-hours work, and travel to regional work sites.

Acts as the strategic liaison between Finance, Sales, and Technology, translating business needs into SAP S/4HANA solutions. Develops business cases, cost-benefit analyses, and executive presentations; designs integrations using APIs; manages vendors, support providers, budgets, timelines, and service levels; and drives business intelligence and financial/commercial reporting. Requires advanced SAP FI and SD expertise, Order-to-Cash knowledge, integration design experience, strong business communication, and advanced English.

Provides Level 2 IT help desk support for employees across the US and Mexico. Responsibilities include troubleshooting hardware, software, operating systems, applications, and connectivity; documenting resolutions; identifying recurring issues; installing equipment and software; maintaining inventory; training users; supporting new-hire orientations; improving IT processes; and participating in projects and after-hours on-call rotations.

Manage major production incidents and problem investigations for Farmers’ IT infrastructure. Monitor system health, troubleshoot application and infrastructure issues, coordinate cross-functional teams, communicate with stakeholders during disruptions, and drive service restoration. Identify root causes, improve ITSM processes, optimize operations, reduce downtime and MTTR, and support uptime and performance goals. Extended-hours support may occasionally be required.

Develop and administer ServiceNow across ITSM, ITOM, and CMDB, including workflows, automations, scripts, integrations, portals, security controls, upgrades, and governance. Own platform improvement roadmaps, requirements gathering, documentation, vendor management, and stakeholder coordination. The role also provides technical guidance and mentorship while integrating cloud and identity-management technologies and maintaining compliance with security and regulatory standards.

As an IT Support Specialist at Fever, you'll manage macOS systems, oversee access management, collaborate with the SRE team, and document processes. You'll also have opportunities to learn about AI-assisted development and contribute to automation projects.

As an IT Automation & Support Specialist, you'll manage systems, support access and devices in a macOS environment, automate tasks, and document processes.

Part-time IT intern supporting user onboarding/offboarding, inventory and asset tracking, ticket handling (password resets, app installs), documentation updates in Notion, and general IT administrative tasks to maintain IT operations.

Provide Tier 1-2 IT support for onsite and remote users, manage ticket queue, procure and deploy endpoints, perform AD/Azure AD and Microsoft 365 administration, image and set up laptops, troubleshoot hardware/software and SaaS telephony, maintain documentation, and support occasional weekend work and inter-office travel.

As a MacOS IT Helpdesk Specialist, you'll provide technical support for macOS systems, handle troubleshooting, manage device setups, and maintain service desk operations, ensuring high customer satisfaction.

Directs 3–5 concurrent finance technology projects from planning through completion, managing scope, schedules, budgets, resources, vendors, risks, dependencies, stakeholder alignment, and executive reporting. Leads cross-functional teams without direct authority, oversees financial analysis and project controls, supports finance-system implementations, and drives change management, lessons learned, and process improvement. The role is remote but requires Eastern Time hours and a stationary, camera-enabled home office setup.

Manages multiple Sales technology projects from planning through completion, including schedules, resources, budgets, risks, dependencies, vendors, governance, and stakeholder communications. Translates business needs into delivery plans and coordinates cross-functional teams across Sales, Marketing, Finance, IT, and vendors. Supports adoption readiness, data validation, training, reporting, rollout logistics, and continuous improvement within enterprise project management practices.

This role involves configuring the Workday platform, managing integrations, providing production support, and creating technical requirements. Requires hands-on experience with Workday Business Processes.

Lead global IT sourcing strategy and a multi-year technology modernization agenda. Manage $450M spend, strategic supplier relationships, governance, risk, and value delivery. Oversee category management (cloud, software, infrastructure, cyber), negotiations with hyperscalers and SaaS vendors, stakeholder engagement, and build a high-performing sourcing organization.

The Project Coordinator manages oncall operations and ticketing workflows, coordinates communication between teams, monitors performance, and drives continuous improvement.

The Senior IT Recruiter will coordinate recruitment processes, build candidate networks, and manage full-cycle recruitment, focusing on the Mexican IT talent market.

The IT Lead Recruiter will manage a team of recruiters, develop sourcing strategies, partner with hiring managers, and enhance candidate experiences for technical roles.

The IT Recruiter will handle full-cycle recruiting for technical roles, partner with hiring managers, and improve candidate experiences. Responsibilities include sourcing candidates, managing pipelines, and using recruitment platforms effectively.

The Sr Business Development Manager will create sales strategies for IT staffing services, build key relationships, analyze market trends, and drive revenue growth.

Responsible for building and supporting integrations to Oracle Fusion Cloud ERP, ensuring adherence to methodologies, and resolving production issues. Conducts testing, technical reviews, and provides estimates on projects.

Lead design and governance of enterprise IT disaster recovery program: define DR policy, testing methodology, issue management, audit readiness, and implement Power Platform automation for tracking, reporting, and executive dashboards. Manage large-scale project delivery, stakeholder coordination, budgets, acceptance testing, and post-implementation reviews.