Top Operations & Support Jobs

Leads a Systems Operations team supporting File Transmission technology services. Responsibilities include managing operational performance, service reliability, incident and problem resolution, risk and compliance, resource allocation, talent development, stakeholder coordination, and continuous improvement. The role drives automation, process simplification, reduction of manual effort, operational readiness, and sustainable corrective actions across technology teams and vendors.

Leads a Systems Operations team supporting File Transmission technology services. Oversees operational performance, reliability, incident and problem management, risk, resource allocation, stakeholder coordination, and continuous improvement. Develops experienced technology professionals through coaching, skills development, succession planning, and knowledge management. Drives automation, process simplification, sustainable corrective actions, and reduced manual intervention while managing operational priorities, compliance responsibilities, and service escalations.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, compliance, and team development at a bank branch. Supervises and coaches employees, allocates personnel and financial resources, supports hiring, manages customer concerns, and ensures operational quality. The role also refers eligible customers to SAFE team members for dwelling-secured products while complying with Loan Originator and banking regulations.

Leads a team of Fraud Analysts conducting investigations, mitigating losses, securing client accounts, and remediating fraud events. Oversees staffing, performance, service levels, quality, compliance, risk controls, escalated cases, and operational metrics. Partners with Fraud Risk, Compliance, Technology, Product, and Client Service teams to strengthen controls, identify trends, improve workflows, and communicate operational performance to leadership.

Leads the Board & Fund lending operations function, managing teams, operational execution, data and documentation integrity, risk controls, resource allocation, policies, and process improvements. Oversees lending administration, middle-office, servicing, booking, and funding activities while partnering with internal stakeholders and external customers. Mentors employees, supports hiring, manages budgets, and ensures compliance with risk and control requirements across the lending lifecycle.

Leads the Board & Fund lending operations function, managing staff, operational execution, loan lifecycle data and documentation accuracy, risk controls, policies, resource allocation, and process improvements. Oversees lending administration, middle-office, servicing, and specialized operations while collaborating with internal stakeholders and external customers. Develops employees, supports hiring, manages budgets, and ensures compliance with applicable risk and regulatory requirements.

Leads the Board & Fund lending operations function, managing staff, operational execution, data and documentation accuracy, risk controls, process improvements, policies, resources, and stakeholder relationships. Oversees lending administration, middle-office, servicing, and specialized operations while supporting complex transactions throughout the deal lifecycle. Mentors employees, assists hiring and onboarding, and ensures compliance with risk-management requirements.

Leads the Board & Fund wholesale lending operations function, managing staff, operational execution, lending lifecycle data and documentation, risk controls, policies, resources, and process improvements. Oversees lending administration, middle office, servicing, booking, and funding activities while collaborating with internal stakeholders and external customers. Mentors employees, supports hiring, manages budgets, and ensures compliance with risk and control requirements.

Leads a Wholesale Lending Operations sub-function within Corporate Investment Banking Lending Operations. Manages and develops staff, oversees lending administration, middle-office, servicing, data and documentation accuracy, risk controls, policies, resource allocation, and process improvement. Partners with internal stakeholders and external customers, manages complex lending transactions, supports hiring and onboarding, and ensures compliance-driven operational execution.

Leads the Registration Operations team, developing staff, processes, standards, and quality practices for client event programs. Manages Meeting Coordinators, resource allocation, registration workflows, operational documentation, and continuous improvement. Partners with project delivery, event technology, finance, and client leadership teams to ensure efficient registration execution and excellent attendee experiences. Serves as the organization’s registration operations subject matter expert and supports onboarding, coaching, workforce planning, and complex issue resolution.

Leads teller-line operations, risk controls, scheduling, customer support, compliance, and issue resolution within a bank branch. Coaches and develops employees, manages staffing and financial resources, supports hiring, resolves escalated concerns, and helps customers access appropriate banking services. The role requires customer-facing leadership, regulatory awareness, operational judgment, and compliance with Loan Originator requirements.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, compliance, and team development at a Wells Fargo branch. Manages staffing and financial resources, coaches direct reports, supports hiring, resolves escalated concerns, and refers eligible customers to loan originators. The role requires customer interaction, regulatory compliance, cash-handling awareness, and availability for most Saturdays.

Manage end-to-end account reference data readiness and client service delivery for investment middle-office clients. Coordinate account launches, fund expansions, mandates, third-party onboarding, and closures across client services, operations, technology, and change teams. Lead client and internal meetings, resolve issues, provide status reporting, nurture stakeholder relationships, and drive process improvements and future operating-model enhancements.

Manage day-to-day operations for Cloudflare’s Austin workplace hub, including employee and guest services, vendors, supplies, events, workplace programs, safety, compliance, budgets, and space readiness. Track utilization and service metrics, coordinate with global and cross-functional teams, support workplace planning and hiring, and create an inclusive, welcoming office environment. The role is fully onsite five days per week.

Leads North American go-to-market operations by operationalizing regional strategy, improving commercial processes and data hygiene, coordinating revenue operations initiatives, and partnering with leadership, analytics, marketing, sales, partnerships, and account management. The role identifies growth opportunities, drives process and system adoption, supports goal setting, facilitates business reviews, and aligns regional priorities with global revenue technology and GTM operations teams.

Own FieldPulse’s lead generation and data operations engine by sourcing, enriching, validating, scoring, and maintaining high-quality B2B prospect data. Build target account cohorts, improve data quality controls, manage prospecting tools and providers, automate workflows, and report on coverage and sales effectiveness. Partner closely with Sales, Marketing, and Sales Operations to improve targeting, outbound campaigns, and pipeline generation.

Own the execution of strategic Operations initiatives, including planning rhythms, reporting, accountability mechanisms, AI-powered workflows, and cross-functional programs. Partner with leadership and Technology, Finance, Accounting, and Customer Success teams to improve operational efficiency, coordinate dependencies, resolve bottlenecks, and scale operating systems. Use data, dashboards, and progress tracking to inform decisions, maintain visibility, and drive high-impact work to completion.

Leads field operations across local and remote markets, managing Field Service Managers, Inventory Specialists, and 25–30 technicians. Oversees daily site activity, operational performance, customer experience, safety, staffing, scheduling, and execution of business objectives. Coaches and develops teams, analyzes performance data, uses AI productivity tools to improve workflows, and establishes accountability and career development structures.

Manages reinsurance operations across the treaty lifecycle, coordinating Risk Financing with ERM, accounting, legal, tax, brokers, and reinsurers. Owns SOPs, process optimization, renewal preparation, data quality, governance, controls, reporting, audit support, and operational performance metrics. Leads workflow simplification, automation, continuous improvement, and responsible GenAI adoption while mentoring staff and influencing cross-functional partners.

Manage technical operations supporting critical applications, infrastructure, internal and external helpdesks, and major IT initiatives. Partner with DevOps and SecOps on cloud infrastructure, security, monitoring, logging, incident management, SLA compliance, and alerting. Establish operational metrics, staffing coverage, escalation processes, and reporting while leading and mentoring a high-performing team in a growing SaaS environment.

Build and scale the Strategic Partnerships team's operational infrastructure, including project frameworks, tracking systems, workflows, and partner milestone management. Synthesize market and partner feedback into product and engineering roadmaps, align sales enablement, and create executive-ready technical collateral. Coordinate partnership pilots and launches while translating complex internet infrastructure, AI, crawling, and edge-computing concepts into clear narratives.

Leads Trader Desktop and Voice Support across U.S. trading floors. Manages Systems Operations Engineers, service delivery, incident resolution, risk and compliance, workforce planning, resource allocation, and stakeholder partnerships. Drives operational efficiency, automation, process improvements, and adherence to SLAs. Oversees performance management, talent development, hiring, and support for critical desktop, voice, collaboration, operating system, application, and systems management technologies.

Lead an in-home services operation supporting field service managers, inventory staff, and technicians. Responsibilities include developing leaders, managing staffing and schedules, improving customer satisfaction, productivity, sales, safety, and service quality, and ensuring tools, equipment, and inventory readiness. The role uses performance data and AI tools to identify improvements, resolve recurring issues, and streamline daily work across local and remote service teams.

Own and scale revenue operations infrastructure across marketing, sales, advisor engagement, onboarding, and reporting. Responsibilities include administering HubSpot, managing CRM workflows and data integrity, governing pipelines, building executive dashboards, supporting campaign and sales operations, tracking advisor lifecycles, and identifying process improvements. The role translates funnel and operational data into actionable insights that improve scalability, accountability, and growth execution.

Own and improve product development operations, launch processes, cross-functional workflows, product knowledge, and enablement. Build AI-powered agents and automated workflows, maintain launch visibility, analyze product and customer signals, and provide actionable recommendations to product leadership. Collaborate across Product, Engineering, Marketing, Sales, Customer Success, and Support to improve alignment, efficiency, and operational excellence.