Top Operations & Support Jobs

Lead and coach an operations team supporting investment advisor representatives; manage staffing, call/workflow queues, escalations, compliance reviews, process improvements, account application approval, and cross‑functional coordination to ensure service levels and operational efficiency.

The Senior Product Operations Manager will oversee the product operating system, manage launch motions, and partner feedback loops, while enhancing operational efficiency across teams and initiatives.

Lead and develop an enterprise Service Desk (~20 staff) supporting ~26,000 users. Own incident and escalation management, operational performance, workforce development, and service modernization through automation, AI, self-service, ServiceNow, and Moveworks. Drive root-cause elimination, knowledge management, analytics, major incident response, and cross-team collaboration to improve reliability and user experience.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Manage and supervise teller operations, ensure compliance and quality, deliver excellent customer service, coach and develop staff, resolve operational issues, manage scheduling and resource allocation, and support loan-originator referral and regulatory requirements.

Manage corporate security operations including office, event, and field security; develop programs and frameworks ensuring physical safety; oversee vendor performance and emergency response initiatives; require extensive experience in multi-office environments and crisis management.

Lead and develop a team of Learning Coordinators and trainers to design, deliver, and coordinate training across shifts in a distribution center. Identify learning gaps, run train-the-trainer and leadership sessions, collaborate with Operations/HR/Recruiting, maintain operational process knowledge, and support continuous improvement of training programs.

The Marketplace Operations Manager will oversee P&L for Events & Hospitality, manage marketplace operations, collaborate with data science, drive worker acquisition, and develop metrics for success.

The Operations Manager will lead fulfillment center activities, drive continuous improvement, manage staff, and ensure safety and efficiency.

The Mid-Office Operations Manager oversees trade reconciliation, settlement accuracy, and the full trade lifecycle, while mentoring junior analysts and fostering operational excellence.

As Client Operations Manager, you will lead a team to enhance technical operations, drive improvements, design systems, and manage client relationships while fostering strong cross-functional partnerships.

Lead legal operations for Legal & Compliance: own systems, tools, and processes; implement and optimize AI-driven tech stack; manage budget, outside counsel relationships, metrics/OKRs, knowledge management, vendors, and day-to-day team operations; partner cross-functionally to drive efficiency and scale.

Manage YouTube asset workflows: source, prepare, and distribute assets; handle metadata, geoblocking, approvals, and uploads; coordinate cross-team communication; compile performance data and support marketing uploads.

Manage a portfolio of on-site shift leads across client sites, ensure shift coverage and operational quality, support site launches, coach and develop leads, maintain client relationships, escalate and resolve issues, and submit regular staffing and performance reports.

Lead and scale internal IT support, manage day-to-day ticketing and SLAs, improve processes, tooling, and automation, oversee identity/endpoint/security practices, build documentation and playbooks, and partner cross-functionally to align support with infrastructure and security strategy.

Support Sales and Post-Sales GTM through reporting, analysis, strategic projects, playbook development, cross-functional alignment, market and competitive analysis, and success measurement to scale revenue operations.

The CS Operations Manager will manage the operational infrastructure for renewal programs, including program design, process configuration, and cross-functional collaboration with teams like Sales and Marketing.

The Procurement Operations Manager manages procurement processes and team tooling, ensuring efficient operations, data analysis, and collaboration across cross-functional teams to support commercialization and new product introductions.

The Revenue & Billing Operations Manager oversees end-to-end revenue and billing operations, ensuring accuracy, driving automation, and collaborating with various departments to optimize processes and support billing-related issues.

The Strategy and Operations Manager will drive high-impact initiatives for Enova's lending portfolios, manage projects related to customer acquisition and portfolio performance, and work cross-functionally to enhance business outcomes.

Partner with the Founder to build and run company operations: translate vision into plans, lead hiring and training, create SOPs and KPIs, manage performance and escalations, oversee cross-functional leaders, and deliver projects on time while protecting quality and scaling service operations.

The Merchant Service Operations Manager will create and manage a credit card processing service for clients, build relationships with banks, and implement strategies for client retention.

The Operations Manager oversees strategies for client success in domain registration services, managing teams and improving service processes.

The GTM Strategy and Operations Manager will analyze customer data, drive sales projects, refine communication strategies, and collaborate with teams to enhance growth and execution.