Top Operations & Support Jobs

Manage Professional Services operations at Lowe's headquarters, driving process improvements, service delivery, cross-functional collaboration, team performance, and operational metrics.

The Strategy and Operations Manager will drive high-impact initiatives for Enova's lending portfolios, manage projects related to customer acquisition and portfolio performance, and work cross-functionally to enhance business outcomes.

Lead and develop a team of Learning Coordinators and trainers to design, deliver, and coordinate training across shifts in a distribution center. Identify learning gaps, run train-the-trainer and leadership sessions, collaborate with Operations/HR/Recruiting, maintain operational process knowledge, and support continuous improvement of training programs.

Manage and supervise teller operations and branch risk, deliver excellent customer service, resolve escalations, coach and develop staff, manage schedules and resources, ensure compliance with banking regulations and loan originator (Reg Z) requirements, and support operational improvements.

Lead and supervise teller operations and risk mitigation to deliver excellent customer service. Manage teller scheduling, daily operations, issue resolution, coaching and talent development, resource allocation, and compliance with banking regulations and Loan Originator requirements. Support customers and escalate concerns while collaborating with branch staff and regional management.

Manage and supervise teller operations to deliver excellent customer service and compliance. Coach and develop direct reports, manage schedules and daily teller activities, resolve customer issues and escalations, allocate people and resources, and follow regulatory and audit procedures. Support loan-originator referral duties and ensure ongoing qualification and screening requirements are met.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

The Mid-Office Operations Manager oversees trade reconciliation, settlement accuracy, and the full trade lifecycle, while mentoring junior analysts and fostering operational excellence.

The Merchant Service Operations Manager will create and manage a credit card processing service for clients, build relationships with banks, and implement strategies for client retention.

The Operations Manager oversees strategies for client success in domain registration services, managing teams and improving service processes.

The Operations Manager will lead fulfillment center activities, drive continuous improvement, manage staff, and ensure safety and efficiency.

As Client Operations Manager, you will lead a team to enhance technical operations, drive improvements, design systems, and manage client relationships while fostering strong cross-functional partnerships.

Manage day-to-day operations of the branch, overseeing staff, ensuring compliance, improving efficiency, and fostering customer relationships.

The GTM Strategy and Operations Manager will analyze customer data, drive sales projects, refine communication strategies, and collaborate with teams to enhance growth and execution.

Lead a facility's field operations, overseeing fleet, inventory, Field Service Managers and technicians to drive CSAT, first-time-right, productivity, safety, and budgetary targets.

The Strategy & Operations Manager will lead high-priority initiatives, conduct analysis, manage operational enhancements, and collaborate across departments to improve business performance.

Lead payments governance and risk policy oversight for merchant services: review merchant business models, evaluate third-party processor controls, resolve escalations, ensure card network and regulatory compliance, perform onsite client assessments, document prohibited/restricted products, produce executive reports, and drive process improvements across stakeholders.

Lead the Billing Operations Audits & Exceptions team to manage workflows, hiring, and performance. Implement AI/ML, automation, and predictive analytics to reduce exceptions, ensure seamless billing system integrations, and build anomaly detection and reporting to meet departmental OKRs.

Lead and supervise teller operations to ensure quality, compliance, and excellent customer service. Manage teller scheduling, resolve operational issues, coach and develop staff, allocate people and financial resources, support escalations, and collaborate with regional management. Perform operational and customer support tasks, and, as a Loan Originator-classified role, comply with CFPB/Regulation Z requirements when referring dwelling-secured product interests.

Support Renewals Operations through analytics, reporting, and forecasting; analyze renewal workflows and quoting; ensure data quality across CRM and renewal systems; partner cross-functionally to improve processes, implement system enhancements, and support strategic GTM initiatives to maximize ARR retention.

The CS Operations Manager will manage the operational infrastructure for renewal programs, including program design, process configuration, and cross-functional collaboration with teams like Sales and Marketing.

Lead operational strategy and GTM for Rubrik's managed services channel. Build strategic MSP relationships, drive joint business planning, QBRs, program design, metrics, pipeline accountability, cross-functional initiatives, and advocate partner needs to product, marketing, and enablement teams to grow MSP-sourced revenue.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

Lead and supervise teller operations to ensure compliance, quality, and excellent customer service. Manage teller scheduling and daily operations, resolve escalations, coach and develop direct reports, allocate resources, assist hiring, and perform operational and customer support tasks. Support Loan Originator (LO) regulatory requirements and refer customers to mortgage specialists without taking applications.