Top Operations & Support Jobs

Leads teller-line operations and risk controls, manages schedules and resources, resolves customer and employee concerns, and ensures compliance and service quality. Coaches and develops branch staff, supports hiring, manages daily operations, and refers eligible customers to loan-originator team members. Requires customer-facing issue-resolution experience, leadership experience, cash-handling ability, regulatory knowledge, and weekend availability.

Manages teller-line operations, scheduling, risk controls, compliance, customer service, and issue resolution at a Wells Fargo branch. Leads, coaches, and develops branch employees; allocates staffing and financial resources; supports hiring and talent development; resolves customer and employee concerns; and ensures operational quality. The role also involves referring customers interested in dwelling-secured products to qualified loan originators and complying with applicable regulatory requirements.

Leads branch teller operations, risk controls, scheduling, customer service, issue resolution, and compliance. Coaches and develops employees, manages staffing and financial resources, supports hiring, resolves customer concerns, and collaborates with branch and regional management. The role also refers eligible customers to mortgage loan specialists while meeting loan originator regulatory requirements.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, and compliance for a bank branch. Supervises, coaches, and develops employees; allocates personnel and financial resources; supports hiring and talent development; resolves customer and employee concerns; and ensures operational quality and regulatory adherence. The role also engages customers, refers eligible dwelling-secured product interests to SAFE team members, and requires Saturday availability and compliance with Loan Originator standards.

Leads teller-line operations, risk controls, scheduling, customer support, issue resolution, compliance, and service quality at a banking branch. Coaches and develops employees, manages staffing and financial resources, supports hiring, escalates concerns, and ensures regulatory requirements are met. The role also engages customers, assesses needs, and refers interested customers to qualified mortgage personnel without taking applications or negotiating loan terms.

Own strategic operations for Spot & Tango and PupGum, developing initiatives that improve margins, scalability, customer experience, product innovation, procurement, fulfillment, and growth. Manage manufacturers and supply partners, negotiate contracts, identify cost savings, oversee pilots and new product initiatives, and translate customer insights and performance data into product and R&D improvements. The role requires independent project ownership, analytical problem-solving, and cross-functional collaboration in a hybrid startup environment.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, compliance, and team development for a Wells Fargo branch. Manages staffing and financial resources, coaches direct reports, supports hiring, resolves customer and employee concerns, and refers dwelling-secured product needs to qualified SAFE team members. The role requires customer contact, Saturday availability, regulatory compliance, background and financial screening, and compliance with Loan Originator requirements.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Own strategy and execution for onboarding, retention, and expansion of a larger customer segment. Build the Customer Success operating model, analytics layer, capacity plans, and AI-powered workflows. Evaluate initiative economics, run lifecycle experiments, translate data into recommendations, and align Sales, Product, Marketing, and Finance. As the function matures, lead additional high-priority strategic initiatives across the business.

Owns the operational health, stability, and continuous improvement of Microsoft Dynamics 365 and related enterprise applications. Manages incidents, problem resolution, releases, change governance, vendors, SLAs, KPIs, and ServiceNow workflows. Leads cross-functional teams, drives root-cause remediation, improves operational processes, communicates with executive stakeholders, and ensures reliable business system performance.

Serve as operating partner to the CTO, VP Engineering, and EPDA leaders. Manage executive calendars, meetings, travel, agendas, decision materials, OKR reporting, leadership cadences, vendor spend, procurement, renewals, and budgets. Drive cross-functional security, privacy, compliance, and audit-readiness initiatives while coordinating offsites, events, and communications. Build systems and use automation and AI tools to improve organizational efficiency, information flow, and executive follow-through.

Leads teller-line operations, risk controls, scheduling, customer support, compliance, and issue resolution within a banking branch. Supervises, coaches, and develops employees; allocates people and financial resources; supports hiring and talent development; and ensures quality customer and colleague experiences. The role also refers eligible customers seeking dwelling-secured products to SAFE team members and must satisfy Loan Originator regulatory requirements.

Lead and coach an operations team supporting investment advisor representatives; manage staffing, call/workflow queues, escalations, compliance reviews, process improvements, account application approval, and cross‑functional coordination to ensure service levels and operational efficiency.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

Own day-to-day cruise operations and booking-portal workflows, manage multiple projects, scale processes, monitor performance via data, support group bookings, and collaborate cross-functionally to improve systems and operational outcomes.

The Operations Manager will lead fulfillment center activities, drive continuous improvement, manage staff, and ensure safety and efficiency.

Owns the operational infrastructure supporting Technical Solutions Enablement, including systems, governance, knowledge management, workflows, reporting, documentation, and continuous improvement. Manages intake, handoffs, business requirements, dashboards, tool rollouts, automation, and AI-enabled workflows. Provides project management for strategic priorities and OKRs while partnering with systems, analytics, technical, and business teams to improve scalable execution.

The Merchant Service Operations Manager will create and manage a credit card processing service for clients, build relationships with banks, and implement strategies for client retention.

The Operations Manager oversees strategies for client success in domain registration services, managing teams and improving service processes.

The Strategy & Operations Manager will lead high-priority initiatives, conduct analysis, manage operational enhancements, and collaborate across departments to improve business performance.

The GTM Strategy and Operations Manager will analyze customer data, drive sales projects, refine communication strategies, and collaborate with teams to enhance growth and execution.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

Leads repossession operations across customer-facing and back-office teams supporting 200–300 employees, offshore labor, and third-party suppliers. Oversees collections, reinstatements, impounds, skip tracing, legal processes, complaints, escalations, compliance, and vendor performance. Coaches leaders, analyzes operational data, resolves complex issues, collaborates cross-functionally, improves processes, and drives business performance. The hybrid role requires onsite attendance in Plano, Texas, and 5–15% travel for vendor visits, conferences, and court hearings.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, compliance, and team performance at a Wells Fargo branch. Coaches and develops employees, manages staffing and financial resources, supports hiring, resolves escalated concerns, and refers eligible customers to loan-origination specialists without taking applications or negotiating loan terms.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, compliance, and team development across branch locations. Manages staffing and financial resources, coaches direct reports, supports hiring, resolves customer concerns, and ensures operational quality. The role requires customer contact and may involve referring customers to SAFE team members for dwelling-secured products while meeting Loan Originator regulatory requirements.