Top Operations & Support Jobs

Lead RevOps for B2B growth: translate goals into forecasts, models, incentives, and dashboards. Partner with Sales to analyze funnel performance, reconcile top-down and bottom-up forecasts, run pipeline reviews, and improve coverage, capacity, and data quality using spreadsheets, CRM data, and BI tools.

The Strategy & Operations Manager will lead high-priority initiatives, conduct analysis, manage operational enhancements, and collaborate across departments to improve business performance.

The GTM Strategy and Operations Manager will analyze customer data, drive sales projects, refine communication strategies, and collaborate with teams to enhance growth and execution.

Manage and supervise teller operations and risk controls to deliver excellent customer service. Coach and develop teller staff, manage schedules and resources, resolve operational issues, ensure compliance with banking regulations, and support customer needs including LO referrals.

Manage and supervise teller operations to deliver excellent customer service and compliance. Oversee scheduling, resolve daily teller issues, coach and develop direct reports, allocate resources, support customer escalations, and ensure adherence to regulatory and risk controls. May perform LO referral duties and must meet Loan Originator regulatory requirements.

Manage teller line operations, supervise and coach staff, ensure compliance and risk controls, deliver excellent customer service, resolve escalations, manage schedules and resources, and support loan originator regulatory requirements.

Lead and supervise teller operations to deliver exceptional customer service while ensuring compliance and risk controls. Manage scheduling, daily teller decisions, coaching and development of direct reports, resource allocation, customer issue resolution and escalation, and support loan-originator referral requirements and regulatory qualification checks.

Support Renewals Operations through analytics, reporting, and forecasting; analyze renewal workflows and quoting; ensure data quality across CRM and renewal systems; partner cross-functionally to improve processes, implement system enhancements, and support strategic GTM initiatives to maximize ARR retention.

Manage teller operations and branch risk/compliance, supervise and coach teller staff, resolve customer issues, oversee schedules and resource allocation, support referrals for loan originator needs, and ensure adherence to banking policies and regulations.

Lead operational strategy and GTM for Rubrik's managed services channel. Build strategic MSP relationships, drive joint business planning, QBRs, program design, metrics, pipeline accountability, cross-functional initiatives, and advocate partner needs to product, marketing, and enablement teams to grow MSP-sourced revenue.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

Drive operational excellence for strategic platform partnerships by managing trackers and timelines, coordinating cross-functional teams, handling partner technical escalations, building Looker dashboards, performing analysis in Excel/Sheets, and improving processes to scale Partnerships.

Lead payments governance and risk policy oversight for merchant services: review merchant business models, evaluate third-party processor controls, resolve escalations, ensure card network and regulatory compliance, perform onsite client assessments, document prohibited/restricted products, produce executive reports, and drive process improvements across stakeholders.

The Program Operations Manager will oversee CRM systems, manage operational processes for programs, and ensure smooth integrations and automations to support community engagement and partner operations.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

The Senior Product Operations Manager will oversee the product operating system, manage launch motions, and partner feedback loops, while enhancing operational efficiency across teams and initiatives.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

Manage and supervise teller operations to deliver excellent customer service and compliance. Oversee scheduling, coaching, resource allocation, issue resolution, and operational tasks. Ensure adherence to regulations, escalation procedures, and branch risk and loss-prevention controls. Support hiring, talent development, and collaborate with regional management and branch teams.

As Client Operations Manager, you will lead a team to enhance technical operations, drive improvements, design systems, and manage client relationships while fostering strong cross-functional partnerships.

Lead cross-functional programs and process design to scale company operations. Drive AI-first adoption (LLMs, internal agents), standardize software stacks, build operating cadence and reporting, optimize supply chain automation, and deliver a quarterly initiative roadmap in partnership with Engineering, Sales, Marketing, and Operations.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

The Operations Manager will lead fulfillment center activities, drive continuous improvement, manage staff, and ensure safety and efficiency.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Manage corporate security operations including office, event, and field security; develop programs and frameworks ensuring physical safety; oversee vendor performance and emergency response initiatives; require extensive experience in multi-office environments and crisis management.