Top IT Jobs in Mexico

The IT Support & Operations Officer provides end-user support, software installation, security procedure maintenance, and assists in network diagnostics and application support for local business applications.

Serve as liaison between business users and IT to analyze needs, define system scope, document requirements, derive test cases, redesign processes, prepare reports and metrics, test systems, identify risks, and translate business requirements into technical solutions while ensuring compliance.

Designs and strengthens the Technology Risk framework, oversees implementation and metrics, leads regulatory reporting and incident/crisis response, reviews DRP/BIA and product risk assessments, drives remediation of gaps, and advises Risk, Engineering, Security, and Data leadership on third-party and technology risk.

Maintain and support 24/7 server and network infrastructure, administer Active Directory, Group Policy, DNS/DHCP, manage backups and tape rotation, provide first-level plant user support, and administer corporate Windows OS and Office 365 applications.

Manage platform operations for clients or a small operations team; guide maintenance, troubleshooting, and new platform builds; advise managers; review documentation and architecture; provide onsite and remote support; participate in planning and backlog sessions; identify service improvements and ensure policy compliance.

Provide front-line IT service desk support for global employees: triage and resolve tickets, manage Okta and Google Workspace lifecycles, deploy and troubleshoot macOS and mobile devices via Jamf, support VPN/Cloudflare One remote access, use AI tools to automate workflows, assist onboarding/offboarding, and train employees on technologies.

The IT Operations Manager will develop corporate strategies, manage resources and budget, supervise operations, lead the production department, and enhance team skills.

The IT Project Manager will oversee IT projects, manage deliverables, coordinate teams, ensure client satisfaction, and propose improvements based on client needs.

The IT Sourcing Manager will oversee strategic sourcing, contract management, and vendor performance for IT services, ensuring alignment with business needs and fostering strong vendor relationships.

Maintain and optimize IT infrastructure: monitor systems, resolve operational issues, enforce security protocols, document configurations, collaborate with stakeholders, and drive continuous improvement.

Lead design, development, testing, deployment, and maintenance of software solutions. Troubleshoot complex issues, define team standards, collaborate with stakeholders, prototype and validate applications, support software validation, and drive process improvements across teams.

Analyze, clean, and model large datasets; build dashboards and reports; gather and translate business requirements; collaborate with IT/data teams; provide strategic, data-driven recommendations; monitor KPIs and automate reporting processes.

The IT Hero will manage tech resources, provide technical support, ensure network performance, and maintain documentation for the Camp.us workspace.

As a MacOS IT Helpdesk Specialist, you'll provide technical support for macOS systems, handle troubleshooting, manage device setups, and maintain service desk operations, ensuring high customer satisfaction.

Lead security architecture strategy across cloud and data centers, conduct threat modeling and risk assessments, design SSE and micro-segmentation, advise product teams on secure implementations, partner on data protection standards, and support vendor/security investigations.

Provide 2nd-level end-user computing support for Windows and Mac devices, troubleshoot hardware/software, manage OS deployments, SCCM/MDM and patching, assist projects and platform team, manage assets and spare stock, handle vendor requests, and work on-call/off-hours as needed.

Lead local site IT operations including voice and data infrastructure, server administration, backups, and end-user support. Provide second-level incident resolution, coordinate engineering software implementations, manage IT assets and PC refresh programs, and support network cabling and telephony installations while ensuring documentation, user satisfaction, and confidentiality.

Provide second-level end-user support via phone, email, and ticketing. Troubleshoot, install/configure hardware and software, support PC replacement and backups, assist IT projects, and follow incident escalation and confidentiality policies.

Oversee daily IT operations at a manufacturing site: coordinate IT support, manage vendors and assets, support projects (upgrades/migrations), ensure policy and security compliance, maintain documentation, provide escalation support, and assist with budget planning.

Provide 2nd-level end-user technical support for Windows and Mac devices, troubleshoot hardware/software, manage deployments (SCCM/USMT), handle MDM, assist IT projects, maintain asset inventory, support backups, and communicate with suppliers and the Platform Service Team.

Provide second-level, hands-on IT support for end users: diagnose and resolve hardware/software issues, respond to service desk requests, escalate incidents, support IT projects, assist asset management, backup operations, and PC replacement while coordinating with cross-functional teams.

Provide second-level end-user support via phone, email, and ticketing systems; troubleshoot hardware/software; install and configure equipment; support PC replacement and backups; assist in IT project implementations; follow incident management and escalation procedures; maintain data confidentiality.

Lead multiple concurrent AI and technology projects from initiation to delivery. Develop project plans, coordinate cross-functional teams, manage client relationships, mitigate risks, track performance metrics, and ensure alignment with business objectives across Agile, Waterfall, or hybrid environments.

Administer and optimize Salesforce (Sales & Service Clouds) including CPQ and commissions, manage revenue intelligence tools (Gong, ZoomInfo), deploy and govern Agentforce AI agents, and operate corporate IT infrastructure (identity, SSO, MDM, Google Workspace, HRIS integrations), ensuring secure integrations, system uptime, monitoring, and documentation.

Provide first‑level helpdesk support for Vista software and general IT issues (hardware, OS, network). Use SQL Server/SQL for troubleshooting, document incidents, and escalate to 2nd level with logs and details.