Top Operations Management Jobs in Quezon City

The Operations Manager (Voice) leads a call center team, ensuring service quality and performance meets contractual standards while mentoring team leaders and supporting client expansion.

Manage day-to-day operations for trade shows and exhibitions, coordinating logistics, suppliers, labour, freight, travel and schedules. Monitor KPIs, identify risks, implement process improvements, support budgeting and cost tracking, maintain documentation and compliance, and lead the operations team to ensure successful project delivery.

Lead and implement cross-functional operational projects, design and document scalable SOPs and workflows, build ClickUp automations, develop dashboards and reporting, manage knowledge and onboarding documentation, partner with department leaders, and support vendor onboarding and high-priority strategic initiatives.

The Revenue Operations Strategy Manager will develop operational strategies, improve processes, and collaborate with various departments to enhance efficiency and meet company goals.

Lead and manage Manila-based admin and finance teams delivering administrative, assistant, and financial support to Melbourne OC Managers. Ensure strict compliance with SOPs and the Owners Corporations Act 2006 (Vic), maintain data integrity in Urbanise/My Community Portal, perform quality checks, oversee accounts payable and levy processes, and report to Melbourne management on performance, risks and compliance.

The Operations Manager will oversee data monitoring, develop SOPs, support sales, ensure compliance, and enhance operational workflows in the fintech sector.

The Operations Manager oversees operations across various teams, ensuring efficiency, compliance with policies, and achievement of client KPIs through effective management and team development.

Lead an operations team to meet KPIs by coaching teammates and team leaders, assigning tasks, improving daily processes, analyzing data, and handling chargebacks/disputes to deliver excellent customer experience.

Lead and optimize end-to-end sales processes across the customer lifecycle, driving improvements in lead generation, onboarding, pipeline management, account prioritization, and closing. Manage and develop cross-functional teams, influence strategic decisions, implement best practices, and support operational plans to improve sales efficiency and business performance.

Partner with AVP and leadership to drive operational excellence, strategic execution, and continuous improvement in investment operations. Manage projects, performance reporting, dashboards, process automation, and stakeholder engagement. Provide executive-level analysis, presentations, governance, and risk mitigation to support decision-making and business outcomes.

Lead MarTech administration and reporting as the HubSpot owner, manage integrations with Salesforce and intent/data tools, maintain clean lead/account data, build dashboards, and drive campaign strategy and execution including triggered email programs, lead scoring, segmentation, and oversight of an offshore operations team.

Lead and scale post-purchase customer operations for a DTC e-commerce brand: build SOPs, automate workflows, own KPI reporting (returns, exchanges, cart recovery), coach remote support agents, drive revenue recovery and continuous process improvement using data and cross-functional collaboration.

Owner of Propeller's 24/7 chat and email support operations: lead and coach a global support team, drive operational performance and process improvements, implement AI-enabled workflows, and partner cross-functionally to improve speed, quality, and customer experience.

Manage and improve regional platform support operations, lead technical support teams, define escalation and incident processes, track KPIs (MTTR, CSAT), drive root-cause resolution with Product/Engineering/SRE/DevOps, and implement knowledge management and continuous improvement.

Lead testing, monitoring, aggregation and reporting of operational risks across business units. Manage a team to perform risk-based testing, oversee KRI monitoring and risk reporting, collaborate with first-line teams to evaluate controls, and drive insights to senior management, the Enterprise Risk Management Committee, and the Board.

Lead end-to-end development of AI and automation solutions (AI/ML, NLP, GenAI, RPA, workflow and decision engines); design and integrate AI-enabled tools into enterprise platforms (Teams, web apps); ensure scalable, secure, production-ready deployments; drive reuse of frameworks and components; manage deployment and post-release optimization.

Manager-level Business Operations position based in Quezon City (Tera Tower). Full-time role; the posting provides location and language note but no responsibilities, qualifications, technologies, salary, or travel details.

Manage Finance & Accounting operations, lead client stakeholder engagement, develop teams, drive process improvements, ensure compliance and operational excellence.

Own the client lifecycle for law firm clients: launch campaigns, manage lead distribution/routing, resolve lead-quality disputes with data, lead a small team, maintain Monday.com and SOPs, and coordinate fulfillment partners and call centers.

Lead B2B demand-generation and marketing-operations for enterprise SaaS: build AI-enabled marketing workflows, own integrated campaigns (email, paid, organic, events), improve lead scoring and funnel reporting, partner with Sales and regional teams to convert inbound and event engagement into pipeline across Southeast Asia, Japan, and Brazil.

Own and optimize marketing operations and the HubSpot CRM, manage website/CMS and landing pages, build integrated digital campaigns, track attribution and commercial outcomes, coordinate suppliers, and improve lead quality and performance through data-driven optimisation.

Lead a product/store-segment end-to-end: set strategy, run launches and nationwide rollouts, own acquisition-to-conversion funnel, manage field operations and build internal tools with cross-functional teams to scale retail footprint across the Philippines.

Lead and govern a portfolio of operations projects, driving end-to-end delivery of complex cross-functional initiatives. Maintain roadmaps, dashboards, and risk/benefit reporting. Engage stakeholders and executives, ensure methodology adherence (Agile/Waterfall/Hybrid), identify process improvements, and support change management for sustained adoption.

Manage day-to-day account operations and teams to ensure SLAs, quality, and profitability. Coordinate with product and engineering, implement procedures, train staff, and drive cost/pricing strategies.

The Sales Operations Manager will optimize sales processes, manage merchant performance, analyze metrics, and lead sales operations teams to enhance productivity and risk compliance.