Top Operations Management Jobs in Quezon City

Owns business operations and project management infrastructure across departments. Responsibilities include governing SOPs, driving continuous process improvement, maintaining Notion project tracking, supporting product launches, coordinating enterprise client workflows, managing spreadsheet-based reporting, and improving organizational visibility and accountability. The role requires an experienced, systems-oriented operator with strong AdTech knowledge, data and AI fluency, and the ability to structure ambiguous workstreams.

Manage day-to-day personal financial administration for a high-net-worth principal and multiple properties: bill payments, banking and credit reconciliation, Quicken bookkeeping, budgeting, vendor and contract finance oversight, financial reporting, audit controls, project financial coordination (renovations, property transactions), and liaison with advisors. Build systems, dashboards, and organized records to ensure accurate, timely financial operations and visibility.

Lead end-to-end operational strategy and execution for voice operations, build scalable frameworks, SOPs, and KPIs; recruit and develop operations teams; drive data-driven decisions, cross-functional initiatives, and continuous improvement to improve service quality and product adoption.

Own day-to-day People Operations systems and processes, including HRIS administration, payroll, benefits, leave programs, onboarding, offboarding, and compliance. Manage Rippling workflows, oversee multi-state payroll compliance, support performance management cycles, and contribute to culture and employee engagement initiatives. This hands-on generalist role will build reliable HR infrastructure and improve employee experiences as the company grows.

As AI Operations Manager, you'll manage and grow a team of editors, utilizing data analytics to improve productivity and ensure quality in image editing.

The Customer Success Manager at Snappr will oversee support functions for Consumer and Enterprise customers, develop team efficiency, and integrate AI tools. Responsibilities include managing support staff, analyzing performance metrics, and improving customer experience to drive growth.

Lead and scale a recruitment team to deliver 200+ monthly hires; design hiring workflows, SLAs, and evaluation frameworks; manage budgets and channel mix; run paid acquisition campaigns; build employer branding and talent communities; execute campus and in-person hiring initiatives and partnerships for regional expansion.

Own and optimize the marketing technology stack, including CRM, automation, and analytics platforms. Manage campaign reporting, dashboards, data quality, lead flow, attribution, and scalable workflows for enterprise and mid-market campaigns. Align marketing metrics with business outcomes, collaborate with Sales Operations, and build marketing operations processes and best practices from the ground up in a B2B environment.

Lead and manage the Philippines Country Security Operations Center (CSOC), overseeing 24x7 monitoring, incident response, vendor relationships, KPIs, physical security technologies, security awareness, and alignment with corporate security policies. Partner with business and corporate leaders to implement workplace security programs, manage budgets, support audits, and drive continuous operational improvements across Optum and UHG facilities in the Philippines.

This role involves shaping the global payment strategy, improving payment operations, managing partner relationships, ensuring regulatory compliance, and optimizing risk and chargebacks in payment processes.

Lead and coach operations leaders in a BPO healthcare/health insurance environment. Define role expectations, track KPIs, run performance and quality meetings, manage hiring/onboarding, resolve client escalations, and partner with L&D, Recruiting, and IT to improve tools and performance.

Manage employee relations and HR operations for the Manila office, including performance improvement plans, disciplinary and grievance processes, absence management, labor-law compliance, exit interviews, manager support, training, onboarding, offboarding, benefits administration, and HR projects. Partner with managers and senior leaders as a trusted people advisor while supporting a fast-paced, hybrid global organization and working European hours.

The Talent Operations Manager will oversee the entire hiring process, write compelling job descriptions, manage candidate pipelines, and optimize recruitment systems to ensure efficient hiring practices for elite talent.

Lead and coach a team of recruiters to meet account hiring goals; develop sourcing strategies, manage performance and reporting, ensure SLA adherence, forecast resourcing, maintain data integrity, and partner with CRM and senior leadership to drive client satisfaction.

Owns and coordinates the APAC Operations first-line risk and control framework. The role oversees operational risks, incidents, issues, remediation, control assessments, KRIs, governance reporting, change risk, and operational resilience. It investigates material events, challenges root-cause analyses, tracks remediation, escalates weaknesses, and partners with Operations, Risk, Compliance, Audit, Technology, and global control teams. The manager also influences senior stakeholders, leads regional initiatives, coaches teams, and promotes consistent risk-control practices.

Lead and develop managers and senior staff across US and Philippine teams, drive operational excellence, oversee workflows (ClickUp), support change management, foster culture and employee growth, ensure client commitments and collaborate with HR on escalations.

Lead a cluster team to deliver best-in-class customer experience and FinOps: ensure timely/accurate invoicing and job closure, govern and standardize FinOps processes, drive KPI performance, handle escalations and risk, collaborate cross-functionally, and streamline downstream processes to support SCM operations.

Manage sales operations for a 200-person sales division by reporting on performance, conducting analysis, identifying improvement opportunities, designing solutions, refining processes, and executing or automating recurring workflows. The role requires strong analytical and problem-solving skills, SQL proficiency, cross-functional collaboration, and an execution-oriented approach.

Lead day-to-day ERP operations for Microsoft Dynamics 365, manage system project lifecycles, permissions, issue resolution, testing, deployments, and timesheet/resource processes. Coordinate cross-functional stakeholders and vendors, develop documentation and training, and drive standardization and automation to improve operational efficiency across global teams.

Lead Philippines finance and operations: manage GL/AP/AR, month/quarter/year-end close, inventory/COGS and equipment depreciation, prepare PFRS/IFRS financial statements, ensure BIR/SEC tax compliance and filings, handle audits, design SOPs and internal controls, leverage NetSuite/cloud ERP to automate reporting and support cross-functional budgeting and inventory tracking for a distributed team.

Oversee day-to-day operations for client delivery in a high-growth BPO, ensure service quality and consistency, support process improvements, enable employee development, and partner with cross-functional teams to meet client KPIs and operational goals.

The Operations Manager will oversee daily operations, enhance business processes, manage budgets, and ensure compliance and performance metrics are met.

The Operations Manager leads in a high-volume customer service environment, ensuring quality service, team performance, coaching, and process improvements. They are responsible for meeting financial and performance targets while fostering a positive team culture.

The Operations Manager (Voice) leads a call center team, ensuring service quality and performance meets contractual standards while mentoring team leaders and supporting client expansion.

Own and lead APAC payroll operations, ensuring accurate, timely, and compliant payroll processing across countries. Manage payroll staff through mentorship and support, oversee third-party payroll and accounting providers, coordinate with internal and external stakeholders, monitor international payroll regulations, and implement best practices, KPIs, and SLA metrics. The role requires strong analytical, problem-solving, people-management, and process-improvement skills in a fully remote, asynchronous environment.