Top Operations Management Jobs in Quezon City

The Talent Operations Manager will oversee the entire hiring process, write compelling job descriptions, manage candidate pipelines, and optimize recruitment systems to ensure efficient hiring practices for elite talent.

Manage day-to-day call center operations for assigned client programs, lead and develop front-line supervisory staff, monitor KPIs and financials, implement action plans to improve performance, collaborate with HR and support teams on staffing and training, and escalate operational issues to senior management.

Lead end-to-end Purchase to Pay (Source to Pay) service delivery for assigned countries, manage third-party service providers, ensure KPI and control compliance, drive continuous improvement, stakeholder engagement, and deliver cost-saving and transformation initiatives.

Manage project KPIs, control and report project performance, ensure process compliance, perform recurring administrative tasks, maintain project data in internal systems, and communicate updates to the Project Manager and account team.

Manage project KPIs, control and report project performance, ensure process compliance, execute administrative tasks across the project lifecycle, maintain project data in internal tools, and communicate findings to the Project Manager and account team.

Lead and manage day-to-day operations for outsourced digital customer experience services, optimize processes and quality, coordinate cross-functional teams, and support client satisfaction and performance targets.

Manage and optimize product operations by monitoring performance, ensuring operational readiness for launches, coordinating cross-functional issue resolution, maintaining workflows and documentation, tracking metrics, supporting incident management, and driving process improvements for scalability and reliability.

Lead and manage one or more global content teams, overseeing day-to-day operations, recruitment, training, performance management, and client issue resolution. Drive process improvements, deliver quality and service targets, coach managers and specialists, manage stakeholder relationships, and execute cross-functional initiatives to meet divisional objectives.

The Operations Manager will oversee data monitoring, develop SOPs, support the sales team, and drive operational excellence in a fintech environment.

The Operations Manager for Insurance oversees call center operations, develops systems, manages human resources, and ensures financial objectives are met while improving customer service.

Own end-to-end Shopify DTC operations: manage customer experience, order fulfillment, store accuracy, SOPs, automations, compliance, and weekly performance reporting to reduce tickets, reships, and operational errors.

The Operations Manager will oversee daily activities, coordinate logistics, manage KPIs, maintain supplier relationships, and lead the operations team in a fast-paced environment.

Lead Philippines finance and operations: manage GL/AP/AR, month/quarter/year-end close, inventory/COGS and equipment depreciation, prepare PFRS/IFRS financial statements, ensure BIR/SEC tax compliance and filings, handle audits, design SOPs and internal controls, leverage NetSuite/cloud ERP to automate reporting and support cross-functional budgeting and inventory tracking for a distributed team.

The Operations Manager leads in a high-volume customer service environment, ensuring quality service, team performance, coaching, and process improvements. They are responsible for meeting financial and performance targets while fostering a positive team culture.

The Operations Manager (Voice) leads a call center team, ensuring service quality and performance meets contractual standards while mentoring team leaders and supporting client expansion.

The Operations Manager will oversee daily operations, enhance business processes, manage budgets, and ensure compliance and performance metrics are met.

Manage daily logistics playbooks: source and book freight, reconcile inbound inventory, ensure timely warehouse inbounding, verify cross-border documentation (HS codes, commercial invoices), track shipments, maintain operations records, and handle exceptions and process improvements.

Lead an operations team to meet KPIs by coaching teammates and team leaders, assigning tasks, improving daily processes, analyzing data, and handling chargebacks/disputes to deliver excellent customer experience.

The Operations Manager will oversee data monitoring, develop SOPs, support sales, ensure compliance, and enhance operational workflows in the fintech sector.

Manage day-to-day operations, CRM (Go High Level) and workflow automation; track projects, build dashboards, optimize pipelines, support LinkedIn lead lists, coordinate outsourced work, and provide light executive administrative support to ensure operational visibility and timely follow-through.

The Operations Manager oversees operations across various teams, ensuring efficiency, compliance with policies, and achievement of client KPIs through effective management and team development.

Oversee customer support strategy and operations for a large team, driving efficiency and high-quality service while managing complex customer issues and performance metrics.

The Reports Operations Manager will lead the CDA Operational Analytics team, manage KPIs, oversee report distribution, and ensure infrastructure performance and data security while collaborating with cross-functional teams.

The Product Operations Manager drives clarity and efficiency across product teams by leveraging data insights, aligning cross-functional operations, and enhancing processes for product launches.

Lead finance operations, strengthen internal controls, and manage enterprise risk. Oversee accounting, month/year-end closes, cash and working capital, audits, compliance, budgeting, process improvement, and stakeholder collaboration. Coach a finance operations and controls team to drive governance, automation, and performance reporting.