Muvr is a fast-growing, mission-driven company building products that solve real customer problems. We move fast, collaborate closely across teams, and put partners and customers at the center of how we scale. Join us to help build an efficient, scalable partner ecosystem that drives revenue and delight.
Role SummaryWe’re hiring a hands-on Partner Operations Manager to own the processes, systems, and cross-functional workflows that make our partner programs successful. You’ll be the operational spine for Partnerships — building onboarding journeys, enabling partners to sell and integrate with Muvr, managing partner systems (PRM/CRM), running partner incentives and deal registration, and ensuring we can measure and scale partner-sourced revenue. This role is a mix of program management, revenue ops, and partner enablement — ideal for someone who loves processes, data, and delivering repeatable outcomes through partners.
Key Responsibilities Partner Program Operations- Design, document and run partner onboarding and activation workflows (technical, commercial and GTM onboarding).
- Manage partner lifecycle processes: onboarding → enablement → co-selling → ongoing support → offboarding.
- Own partner deal registration, incentive rules, partner tiers, and eligibility criteria.
- Administer partner-facing systems (Partner Relationship Management/PRM, CRM — e.g., PartnerStack, Salesforce, HubSpot integrations).
- Build and maintain partner dashboards and operational reports (partner-sourced pipeline, deal velocity, partner activation).
- Ensure data hygiene across partner records, deal registrations and revenue attribution.
- Create and maintain partner enablement materials: onboarding guides, training, sales playbooks, partner-facing FAQs and technical guides.
- Coordinate partner co-marketing and co-selling activities with Marketing and Sales (campaigns, webinars, joint collateral).
- Train internal teams on partner processes and best practices for partner engagement.
- Act as the primary operational contact between Partnerships, Sales, Finance, Legal, Product and Customer Success on partner matters.
- Coordinate partner contract lifecycle with Legal and Finance (SOWs, commission schedules, compliance checks).
- Define and manage SLAs for partner support and partner-to-sales handoffs.
- Identify friction points and drive process improvements and automation to scale partner operations.
- Run quarterly business reviews with strategic partners; collect feedback and iterate on the program.
- Help design partner incentive models and pilot programs to grow partner engagement and revenue.
Must-have
- 3–5+ years in partner operations, channel operations, revenue operations, partnerships program management or a related role.
- Hands-on experience with CRM and partner systems (Salesforce/HubSpot + PRM such as PartnerStack, Allbound, or equivalent).
- Strong process design skills and experience documenting/playbooking end-to-end flows.
- Data-oriented: comfortable building dashboards, defining attribution, and using metrics to drive decisions (SQL/Looker/Excel experience beneficial).
- Excellent written and verbal communication — able to produce partner-facing content and influence cross-functional teams.
Nice-to-have
- Experience in SaaS, marketplace, or platform businesses with B2B partnerships.
- Background working directly with Sales, Legal and Finance on partner contracts and incentive programs.
- Knowledge of integrations, APIs, or technical onboarding processes for partners.
What We Do
Introducing Muvr – Where We Move You Forward.
At Muvr, we're not just about transportation; we're about facilitating life's transitions with seamless efficiency. We understand that moving, furniture delivery, and junk removal can be stressful, which is why we're here to make the process smooth and hassle-free.
Our philosophy is simple: We move. Whether you're relocating to a new home, need furniture delivered same-day, or require junk removal services, Muvr is your trusted partner every step of the way.
With a focus on reliability, innovation, and customer satisfaction, Muvr is committed to delivering exceptional service tailored to your needs. From our user-friendly platform to our dedicated team of professionals, we're here to ensure your experience with us is nothing short of exceptional.
Join us at Muvr and let's embark on this journey together. Wherever you need to go, whatever you need to move, we've got you covered. Let's move forward, together.
