Top IT Jobs in Quezon City

Implement, configure, test, optimize, and support SAP Analytics Cloud applications for ContiTech’s SAP S/4HANA transformation. Maintain SAP BW process chains and Datasphere data sources, develop planning and reporting solutions, build dashboards, align master data, support incident and change management, advise business leaders, and manage external vendors.

Administers, develops, and architects Salesforce applications across Sales Cloud, Service Cloud, CPQ, Commerce Cloud, and Field Service. Designs integrations, data management, sharing, authorization, identity, and access controls; implements custom functionality using Apex and LWC. Partners with business stakeholders to translate needs into solutions, supports multiple simultaneous requests, provides training, maintains project and organizational practices, and coordinates with audit teams across global business units.

Manages the full lifecycle of Integrity and Law IT business applications, including strategic project delivery, service management, application provisioning, systems oversight, governance, vendor management, budgeting, compliance, and risk mitigation. The role coordinates international cross-functional teams, external service providers, business stakeholders, and IT departments to deliver reliable, compliant, cost-effective solutions and maintain service levels.

Leads and supports Quality IT implementation projects using Agile, Waterfall, or hybrid methods. Manages project planning, delivery, risks, budgets, governance, stakeholder communications, and cross-functional teams. Provides technical consulting, oversees Quality application operations and compliance, and coordinates application lifecycle support with internal teams and external service providers. Builds strategic relationships with business users and IT stakeholders while delivering cost-effective, reliable solutions.

Leads SAP Controlling projects and enhancements, coordinating vendors and internal resources through implementation, budgeting, documentation, change management, and hyper-care. Ensures SAP application continuity, structured problem resolution, technical standards, project forecasts, and knowledge sharing. The role requires accounting and controlling expertise, SAP CO and SAP Analytics Cloud experience, English fluency, intercultural collaboration, and willingness to travel worldwide approximately 20%.

Lead SAP QM and Quality & ESH application support, implementation projects, and digital transformation initiatives. Manage project scope, risks, budgets, timelines, governance, and stakeholder communications across business, IT, legal, and external providers. Oversee application operations, performance, compliance, lifecycle management, and service delivery while providing technical consulting and developing strategic IT solutions.

Provides Level 1 technical support by triaging, troubleshooting, resolving, documenting, and escalating hardware, software, access, connectivity, peripheral, and basic network issues. Assists users through chat, phone, and email, maintains ticket backlogs, follows service-level objectives, updates incident records, and uses knowledge-base documentation.

Supervise daily IT Help Desk operations, lead and coach support agents, coordinate incident assignments, manage queues and service-level objectives, monitor KPIs, prepare performance reports, allocate resources, improve procedures, and ensure customer satisfaction. The role also supports training, policy development, issue resolution, and onsite Help Desk administration while collaborating with U.S.-based leadership and the Help Desk Manager.

Provides onsite technical support for employees using Apple devices, including MacBooks and iPads. Diagnoses hardware, software, connectivity, and system issues; configures devices; manages updates; triages and escalates incidents; responds through chat, phone, and email; maintains helpdesk tickets and backlog; and updates technical documentation. Requires strong Apple environment knowledge, customer service, communication, organization, and problem-solving skills while working rotational shifts.

The IT Business Analyst bridges business and technology stakeholders in Trade Finance and Working Capital Solutions. Responsibilities include eliciting and translating requirements, defining as-is and to-be processes, creating functional designs, data flows, sequence diagrams, roadmaps, test scenarios, and feature dependencies. The role slices epics into features, supports agile squads and Product Owners, coordinates with architects and DevOps teams, validates delivered solutions, and provides post-implementation support.

Leads global IT operations strategy, budget oversight, OKR alignment, IT governance, QBRs, organizational transformation, continuous improvement, and executive communications. The role manages financial predictability, internal IT capability programs, policies, operational maturity, and cross-functional alignment while ensuring IT objectives support broader business priorities.

Provides Level 1 IT support for hardware, software, network, connectivity, login, and printer issues. Troubleshoots and documents user concerns through ticketing systems, email, and phone; sets up workstations and user accounts; escalates complex issues; maintains ticket records and IT asset inventory; and performs routine maintenance and system checks.

Supports cybersecurity and IT operational controls across the Asia-Pacific region. Responsibilities include coordinating vulnerability management and remediation, monitoring access and authentication controls, supporting disaster recovery testing, conducting third-party risk assessments, tracking incident response audit findings, and preparing security metrics and operating reports for regional leadership and the CISO team.

The Territory Account Manager II manages complex client accounts, sets sales targets, develops sales plans, and builds relationships with key clients to achieve growth.

Provides escalated technical support and leads a support services team serving 700+ employees across multiple locations. Oversees ticket triage, SLA compliance, hardware and software deployment, asset management, mobile device support, Microsoft platform administration, documentation, onboarding, training, process improvement, and customer experience. Mentors junior technicians, manages upgrades and inventories, participates in change control, and collaborates on IT projects and service improvements.

Performs complex internal audits of financial, operational, and IT processes and evaluates internal control design and effectiveness. Plans audit engagements, analyzes control deficiencies, develops remediation recommendations, uses data analytics to expand testing, and supports system implementation reviews. Coordinates with external auditors, communicates findings to management and Audit Committee stakeholders, and contributes to fraud assessments, technology control reviews, and acquisition-related audits.

Monitor security tools, investigate alerts and suspicious emails, assess vulnerabilities, coordinate remediation, escalate incidents, maintain patches, deliver security awareness training, and report on threats. The role supports incident response, access administration, security policy enforcement, privacy compliance, and implementation of enhanced security measures across corporate endpoints, applications, cloud environments, and networks.

Own end-to-end customer software implementation projects across APAC, from scoping and kickoff through go-live and support handoff. Manage budgets, timelines, risks, change orders, documentation, stakeholder communication, and project status reporting across concurrent engagements. Serve as the primary customer contact, resolve blockers, coordinate cross-functional delivery teams, and collaborate with finance on invoicing. Contribute to improving implementation processes, templates, tools, and the APAC delivery playbook.

Designs and governs ITSM processes aligned with ITIL 4, including incident, problem, change, request, service level, knowledge, and configuration management. Administers ServiceNow workflows, service catalogs, SLAs, dashboards, and reporting. Coordinates major incidents and CABs, leads continual improvement initiatives, maintains audit-ready documentation, and drives process adoption through training and stakeholder engagement.

The Regulatory Compliance Lead will assess IT risks, manage compliance with laws and regulations, and collaborate with stakeholders to ensure adherence to standards.

Gather and document business requirements for IT systems and software implementation projects. Lead workshops, maintain BRDs, BPDs, and requirements traceability matrices, define test cases, coordinate defect resolution, and support testing. Track project deliverables, risks, dependencies, timelines, and scope while collaborating with business, technical, and cross-functional stakeholders. Provide project updates and assist the Project Manager in coordinating activities through requirements, testing, and implementation.

Provides on-site and remote technical support for hardware, software, networking, and production application issues. Responsibilities include system monitoring, installations, troubleshooting, ticket management, incident response, escalation, asset inventory, onboarding and offboarding, documentation, software deployments, and vendor coordination. The role also supports network upgrades, endpoint tools, and critical incident communications while working with engineering and higher-tier IT teams.

Provide first-line technical support for hardware, software, and end-user issues. Administer Google Workspace, install and update software, maintain IT assets, and perform system maintenance and backups. Support SOC 2, GDPR, and CCPA compliance audits using platforms such as Drata, prepare compliance documentation, and remediate controls. Document solutions, train users, improve IT processes, and work during US time zones.

Provides global frontline IT support by managing incidents and service requests, troubleshooting Windows, Microsoft 365, hardware, connectivity, MFA, and enterprise application issues, and escalating tickets when needed. Handles access, software, hardware, onboarding, and offboarding requests while following ITIL, security, compliance, and SOP requirements. Collaborates with regional IT teams worldwide, supports documentation and knowledge-base improvements, and helps maintain consistent service delivery.

Provides Level 1 and Level 2 service desk support for managed services customers, resolving technical issues and managing tickets through resolution. Administers Microsoft 365, Windows, Active Directory, Entra ID, networking, endpoints, backups, and infrastructure firmware. Supports cybersecurity initiatives, monitors alerts, assists with vulnerability remediation, maintains documentation, and meets service-level and customer satisfaction targets.