Top IT Jobs in Quezon City

Supports cybersecurity and IT operational controls across the Asia-Pacific region. Responsibilities include coordinating vulnerability management and remediation, monitoring access and authentication controls, supporting disaster recovery testing, conducting third-party risk assessments, tracking incident response audit findings, and preparing security metrics and operating reports for regional leadership and the CISO team.

Provides escalated technical support and leads a support services team serving 700+ employees across multiple locations. Oversees ticket triage, SLA compliance, hardware and software deployment, asset management, mobile device support, Microsoft platform administration, documentation, onboarding, training, process improvement, and customer experience. Mentors junior technicians, manages upgrades and inventories, participates in change control, and collaborates on IT projects and service improvements.

Monitor security tools, investigate alerts and suspicious emails, assess vulnerabilities, coordinate remediation, escalate incidents, maintain patches, deliver security awareness training, and report on threats. The role supports incident response, access administration, security policy enforcement, privacy compliance, and implementation of enhanced security measures across corporate endpoints, applications, cloud environments, and networks.

Own end-to-end customer software implementation projects across APAC, from scoping and kickoff through go-live and support handoff. Manage budgets, timelines, risks, change orders, documentation, stakeholder communication, and project status reporting across concurrent engagements. Serve as the primary customer contact, resolve blockers, coordinate cross-functional delivery teams, and collaborate with finance on invoicing. Contribute to improving implementation processes, templates, tools, and the APAC delivery playbook.

Designs and governs ITSM processes aligned with ITIL 4, including incident, problem, change, request, service level, knowledge, and configuration management. Administers ServiceNow workflows, service catalogs, SLAs, dashboards, and reporting. Coordinates major incidents and CABs, leads continual improvement initiatives, maintains audit-ready documentation, and drives process adoption through training and stakeholder engagement.

The Regulatory Compliance Lead will assess IT risks, manage compliance with laws and regulations, and collaborate with stakeholders to ensure adherence to standards.

Gather and document business requirements for IT systems and software implementation projects. Lead workshops, maintain BRDs, BPDs, and requirements traceability matrices, define test cases, coordinate defect resolution, and support testing. Track project deliverables, risks, dependencies, timelines, and scope while collaborating with business, technical, and cross-functional stakeholders. Provide project updates and assist the Project Manager in coordinating activities through requirements, testing, and implementation.

Provides on-site and remote technical support for hardware, software, networking, and production application issues. Responsibilities include system monitoring, installations, troubleshooting, ticket management, incident response, escalation, asset inventory, onboarding and offboarding, documentation, software deployments, and vendor coordination. The role also supports network upgrades, endpoint tools, and critical incident communications while working with engineering and higher-tier IT teams.

Provide first-line technical support for hardware, software, and end-user issues. Administer Google Workspace, install and update software, maintain IT assets, and perform system maintenance and backups. Support SOC 2, GDPR, and CCPA compliance audits using platforms such as Drata, prepare compliance documentation, and remediate controls. Document solutions, train users, improve IT processes, and work during US time zones.

Provides Level 1 and Level 2 service desk support for managed services customers, resolving technical issues and managing tickets through resolution. Administers Microsoft 365, Windows, Active Directory, Entra ID, networking, endpoints, backups, and infrastructure firmware. Supports cybersecurity initiatives, monitors alerts, assists with vulnerability remediation, maintains documentation, and meets service-level and customer satisfaction targets.

Provides Tier 1 IT support through phone, chat, and email; manages tickets, resolves basic issues, performs password resets, troubleshoots Windows devices and peripherals, and escalates complex incidents. The role also documents solutions, maintains knowledge-base articles, guides users through self-service resources, supports higher-tier teams, and participates in training and IT projects. This is an on-site position requiring strong English communication and customer service skills.

Provides IT field service support, helps develop and implement best practices, advises business partners on processes, identifies technical solutions, and contributes to project tasks.

Supervise an IT asset management team to maintain accurate records, implement asset lifecycle and tracking strategies, improve processes, ensure compliance and safety, produce asset performance reports, train staff, and support operational governance through regular meetings and mandatory training completion.

Supports IT project governance, reporting, compliance, risk management, and performance monitoring. Establishes PMO processes, reviews project plans and progress reports, manages governance cadences, supports CMMI implementation, documents standards, and trains project managers on SDLC, PAG, CMMI, and project management best practices.

Own Manila’s enterprise network, including Wi-Fi, switches, routers, ISP connectivity, ExpressRoute hardware, firewalls, VPN, WAF, DNS, SSL, and VLANs. Support employee devices and accounts across four countries, managing provisioning, deprovisioning, asset inventory, and endpoint incidents. Implement HIPAA and SOC2 network controls, respond to security incidents, and design cloud-to-physical migration architecture with DevOps. Maintain high uptime, rapid patching, and security response KPIs while partnering with the CTO and cybersecurity leadership.

Sell company products using basic selling skills, perform visual merchandising, and handle administrative tasks including inventory, ordering, and sales reporting. Full-time role; trainable candidates aged 18–30 with at least high-school education. Must be resourceful, innovative, and willing to be assigned elsewhere.

Sell products using basic selling skills, perform visual merchandising, maintain inventory, place orders, prepare sales reports, and assist with administrative tasks. Trainable and may be reassigned to other locations.

Sell products and support store sales through basic selling skills, visual merchandising, inventory counts, ordering, and sales reporting. Perform administrative tasks, adapt to reassignment, and participate in training. Full-time position at a retail partner outlet.

Lead end-to-end delivery of internal global IT projects, managing scope, schedule, budget and quality. Coordinate virtual teams, vendors and stakeholders, apply governance (PRINCE2/Agile), manage risks and inter-dependencies, report to steering committees, and mentor project/product squad members to ensure solutions meet business outcomes and are supportable.

Manage and secure the companys IT infrastructure: design networks, select hardware/software, deploy applications, implement cybersecurity and disaster recovery, provide help desk support and technical training, manage IT projects, budgets, and HR-aligned asset/account workflows.

Support deployment, maintenance, and integration of infrastructure services. Manage operations and troubleshoot issues related to applications and data synchronization.

Provide first point of contact for technical assistance, troubleshoot issues, direct unresolved problems, and update customers on status.

The IT Infrastructure Engineer will monitor IBM Tickets, support APIC Issues, deploy and manage IBM APIconnect Software, create servers, and facilitate troubleshooting while integrating Agile and DevOps methodologies.

Support the deployment and maintenance of IT infrastructure, manage incidents and changes, document processes, and assist in troubleshooting issues.

Support deployment, maintenance, and development of infrastructure, ensuring integration and proper documentation of business requirements. Troubleshoot technical issues.