Top Operations Management Jobs in the Philippines

The Operations Manager leads in a high-volume customer service environment, ensuring quality service, team performance, coaching, and process improvements. They are responsible for meeting financial and performance targets while fostering a positive team culture.

The Operations Manager (Voice) leads a call center team, ensuring service quality and performance meets contractual standards while mentoring team leaders and supporting client expansion.

The Operations Manager will oversee daily operations, enhance business processes, manage budgets, and ensure compliance and performance metrics are met.

Manage day-to-day operations across multiple lines of business, lead and coach Team Leaders, ensure service levels and compliance, monitor staffing and training, drive productivity and profitability, collaborate with stakeholders, and support talent development and continuous improvement.

Manage end-to-end Shopify store operations, enhance customer experience, ensure accuracy in order fulfillment, and implement systems for efficiency and compliance.

Oversee multiple lines of business and team leaders, manage staffing, training, daily operations, and client satisfaction; set team goals, ensure policy compliance, provide coverage, and resolve operational issues.

Lead an operations team to meet KPIs by coaching teammates and team leaders, assigning tasks, improving daily processes, analyzing data, and handling chargebacks/disputes to deliver excellent customer experience.

The Operations Manager will oversee data monitoring, develop SOPs, support sales, ensure compliance, and enhance operational workflows in the fintech sector.

Manage end-to-end content production: edit long-form and short-form video, repurpose assets, design thumbnails, schedule and publish across platforms, build film-and-forget workflows, track performance, and optimize content systems in collaboration with the founder.

Manage day-to-day operations, CRM (Go High Level) and workflow automation; track projects, build dashboards, optimize pipelines, support LinkedIn lead lists, coordinate outsourced work, and provide light executive administrative support to ensure operational visibility and timely follow-through.

The Global Operations Manager will lead product launch initiatives, manage operations planning, enhance process efficiency, and ensure timely execution across teams.

The Operations Manager oversees operations across various teams, ensuring efficiency, compliance with policies, and achievement of client KPIs through effective management and team development.

Oversee customer support strategy and operations for a large team, driving efficiency and high-quality service while managing complex customer issues and performance metrics.

The Reports Operations Manager will lead the CDA Operational Analytics team, manage KPIs, oversee report distribution, and ensure infrastructure performance and data security while collaborating with cross-functional teams.

The Travel Operations Manager will oversee client service, ticketing, trip fulfillment, and process management, ensuring five-star client experiences and leading a team. They will drive operational excellence, handle escalations, and implement process improvements.

Lead finance operations, strengthen internal controls, and manage enterprise risk. Oversee accounting, month/year-end closes, cash and working capital, audits, compliance, budgeting, process improvement, and stakeholder collaboration. Coach a finance operations and controls team to drive governance, automation, and performance reporting.

Manage Finance & Accounting operations, lead client stakeholder engagement, develop teams, drive process improvements, ensure compliance and operational excellence.

The Quality Assurance Associate evaluates agent customer interactions, provides feedback, conducts reviews, documents observations, and participates in calibration sessions to ensure quality standards.

Lead and coach Team Leaders to meet client SLAs and financial targets. Oversee operational reporting, staffing, forecasting, and continuous improvement. Build client relationships, conduct performance reviews, resolve employee relations, and partner cross-functionally to implement best practices and drive consistent operational performance.

Own day-to-day operations and go-to-market for Binance Chat: manage feature rollouts, content governance, metrics, user feedback, and cross-functional coordination to improve growth, engagement, and product health.

Lead and develop a nightshift Technology Operations team supporting NA; own escalations, SLA adherence, capability development, stakeholder management, and continuous improvement within a global VMS/MSP operating model.

Lead operational and technical initiatives for manufacturing and NPI across sites. Develop operational roadmaps, ensure production readiness, coach teams on analyses and validation, drive sourcing and continuous improvement (OEE), design product modifications, and deliver technical reports while ensuring safety and HSS compliance.

The Senior Operations Manager oversees daily performance metrics, manages operational compliance, ensures team productivity, interfaces with clients, and leads staff development initiatives to enhance performance within the Contact Center.

Lead CRM operations to optimize the lead-to-cash lifecycle, advise on complex operational issues, collaborate with Technology on enhancements and UAT, drive process optimization and automation, and build cross-functional stakeholder relationships to support revenue operations.

Manage sales operations by owning SOPs, documentation, and Asana; run daily sales reporting and analyze lost-deal data; use AI call-grading tools for insights; handle SAM onboarding/offboarding and tech training; support QA and provide administrative support to sales leadership.