Top Operations Management Jobs in the Philippines

Manage business operations, project workflows, CRM pipelines, automations, lead tracking, and customer engagement systems. Maintain project dashboards, monitor deadlines, coordinate outsourced work, improve operational processes, organize LinkedIn lead databases, and support outreach follow-up. Provide light executive assistance through reminders, progress updates, and occasional scheduling. The role requires proactive, independent coordination across multiple priorities and systems.

Oversee night-shift manufacturing operations, production scheduling, resource allocation, quality, safety, and order fulfillment. Lead and mentor cross-functional teams, track throughput and performance KPIs, address production issues, coordinate maintenance, and maintain documentation. Drive Lean, Six Sigma, and continuous-improvement initiatives using statistical analysis and quality tools to improve productivity, efficiency, and defect prevention.

Own the global IT Operations strategy, operating model, efficiency initiatives, policies, KPIs, automation, and executive reporting. Manage and develop an IT Operations team, oversee application support and incident resolution, resolve escalated issues, guide users through service management tools, and improve processes. The role is onsite in Manila, works Tuesday through Saturday, and requires approximately 20% travel to company offices in Dumaguete and Kuala Lumpur.

Manage day-to-day operations for trade shows and exhibitions, coordinating logistics, suppliers, labour, freight, travel and schedules. Monitor KPIs, identify risks, implement process improvements, support budgeting and cost tracking, maintain documentation and compliance, and lead the operations team to ensure successful project delivery.

Manage operations for new product launches, including reporting on product performance, conducting analyses, identifying improvement opportunities, designing solutions, refining processes, and executing or automating recurring workflows. Partner cross-functionally to implement changes and support growth across financial products such as credit cards, invoice financing, payments, and payroll.

Leads customer operations for corn and rice seed markets, managing S&OP, demand forecasting, supply and inventory planning, order fulfillment, distributor scorecards, CRM, customer service, and process improvement. The role coordinates sales, marketing, finance, supply chain, logistics, quality, and digital teams to improve service delivery, customer satisfaction, product availability, and operational efficiency.

Provide administrative and technical support to the CIO: manage product imports and data in Acumatica ERP, maintain Shopify store, monitor integrations and system performance, troubleshoot and coordinate with vendors, create and maintain SOPs and documentation, analyze data and reports in Excel/Google Sheets, manage calendars and projects, and support automation and system improvements. Occasional after-hours support required.

The Operations Manager oversees operations across various teams, ensuring efficiency, compliance with policies, and achievement of client KPIs through effective management and team development.

Lead end-to-end outsourced electronics manufacturing operations in the Philippines. Own partner engagement, factory performance, compliance (CSER/EHS), KPIs (OTIF, quality, cost), continuous improvement (lean/Six Sigma), risk mitigation, and people development. Coordinate cross-functional teams, resolve escalations, and drive operational excellence across high-mix, complex product lines.

Owns business operations and project management infrastructure across departments. Responsibilities include governing SOPs, driving continuous process improvement, maintaining Notion project tracking, supporting product launches, coordinating enterprise client workflows, managing spreadsheet-based reporting, and improving organizational visibility and accountability. The role requires an experienced, systems-oriented operator with strong AdTech knowledge, data and AI fluency, and the ability to structure ambiguous workstreams.

Manage command center shifts for the Domestic Service Operations Center (DSOC). Oversee daily network/service operations, lead shift teams, coordinate incident response, ensure service availability and performance, and maintain operational processes and reporting.

Leads enterprise clinical denial management programs, including strategy, governance, financial performance, reimbursement optimization, denial prevention, client and executive management, transformation initiatives, compliance, and organizational leadership. Oversees multiple teams of at least 50 professionals while partnering with clinical, revenue cycle, coding, finance, and technology stakeholders to improve recovery, prevent denials, and reduce revenue leakage.

Own and optimize the marketing technology stack, including CRM, automation, and analytics platforms. Manage campaign reporting, dashboards, data quality, lead flow, attribution, and scalable workflows for enterprise and mid-market campaigns. Align marketing metrics with business outcomes, collaborate with Sales Operations, and build marketing operations processes and best practices from the ground up in a B2B environment.

As Senior Manager, you'll build and lead the Concierge Experience team focused on providing exceptional customer service, managing performance, and establishing service standards. You'll partner with various departments to enhance customer interactions in a compliance-aware environment.

Manage and coordinate labeling campaigns: act as client point of contact, translate requirements into SOPs, monitor SLAs and operational metrics, perform QA spot checks, gather edge cases, support campaign intake, maintain Gold Sets and documentation, coordinate staffing and onboarding, and ensure data security and adherence to processes.

The Talent Operations Manager will oversee the entire hiring process, write compelling job descriptions, manage candidate pipelines, and optimize recruitment systems to ensure efficient hiring practices for elite talent.

The Operations Manager oversees supervisors, enhances productivity, coaches teams, addresses issues, and fosters relationships to improve operational processes.

Lead and develop managers and senior staff across US and Philippine teams, drive operational excellence, oversee workflows (ClickUp), support change management, foster culture and employee growth, ensure client commitments and collaborate with HR on escalations.

Manage end-to-end lifecycle of Professional Services projects globally: set up and close projects in Workday and Anaplan, run month- and week-end reporting (utilization, billing, bookings), monitor hours/budgets/compliance, escalate issues, drive automation using approved AI tools, and coordinate across AMER, EMEA, and APAC while working Manila hours.

Lead and align operational functions across teams in a remote BPO/call center environment. Oversee supervisors, analyze performance metrics, implement scalable process improvements, run operational reviews and reporting, and build cross-functional relationships to drive continuous improvement and team accountability.

Manage day-to-day personal financial administration for a high-net-worth principal and multiple properties: bill payments, banking and credit reconciliation, Quicken bookkeeping, budgeting, vendor and contract finance oversight, financial reporting, audit controls, project financial coordination (renovations, property transactions), and liaison with advisors. Build systems, dashboards, and organized records to ensure accurate, timely financial operations and visibility.

Lead Philippines finance and operations: manage GL/AP/AR, month/quarter/year-end close, inventory/COGS and equipment depreciation, prepare PFRS/IFRS financial statements, ensure BIR/SEC tax compliance and filings, handle audits, design SOPs and internal controls, leverage NetSuite/cloud ERP to automate reporting and support cross-functional budgeting and inventory tracking for a distributed team.

Oversee day-to-day operations for client delivery in a high-growth BPO, ensure service quality and consistency, support process improvements, enable employee development, and partner with cross-functional teams to meet client KPIs and operational goals.

Own and lead APAC payroll operations, ensuring accurate, timely, and compliant payroll processing across countries. Manage payroll staff through mentorship and support, oversee third-party payroll and accounting providers, coordinate with internal and external stakeholders, monitor international payroll regulations, and implement best practices, KPIs, and SLA metrics. The role requires strong analytical, problem-solving, people-management, and process-improvement skills in a fully remote, asynchronous environment.

Supports Dyson’s Southeast Asia Product Development operations through data analysis, decision modeling, strategic initiatives, process improvement, stakeholder documentation, communications, workshops, and leadership meeting cadences. The role also supports the Philippines Country Head of Engineering in expanding local engineering capabilities, infrastructure, recruitment planning, and business operations.