We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in technical operations to join our client's Chief Information Officer (CIO).
In this role, you will be responsible for performing various tasks, including:
- Provide direct administrative and technical support to the CIO;
- Manage product imports, updates, and data maintenance within Acumatica ERP;
- Support Shopify store management, including product updates and basic website maintenance;
- Monitor software updates, integrations, and overall system performance;
- Troubleshoot basic technical issues and coordinate with software vendors when needed;
- Maintain technical documentation, SOPs, and internal process documentation;
- Organize data, create reports, and analyze information using Excel or Google Sheets;
- Manage calendars, administrative tasks, and project coordination;
- Support ongoing automation and system improvement initiatives;
Requirements
- Previous experience in a technical support, technical virtual assistant, operations support, or similar role;
- Experience working with Acumatica ERP (or another ERP platform) and Shopify;
- Strong Excel or Google Sheets skills, including Pivot Tables, formulas, and data analysis;
- Strong technical aptitude and the ability to learn new systems quickly;
- Excellent problem-solving and troubleshooting skills;
- Experience coordinating with software vendors or third-party support teams;
- Strong organizational skills with exceptional attention to detail;
- Ability to create and maintain clear documentation and SOPs;
- Strong written and verbal English communication skills;
- Ability to work independently and proactively manage priorities after onboarding;
- Availability to occasionally support system updates outside regular business hours;
Benefits
- Work from home;
- Payment in dollars per working hour (30-hour week);
- Starting salary between 6$ - 10$ per hour depending on your experience, with room for raises based on performance;
- A workplace that values its people;
- Professional development opportunities to grow your career;
- Be part of a supportive team that values your input and achievements;
- Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;
Remember to upload your data in English, please. Including your resume.
Skills Required
- Previous experience in a technical support, technical virtual assistant, operations support, or similar role
- Experience working with Acumatica ERP or another ERP platform
- Experience working with Shopify
- Strong Excel or Google Sheets skills, including Pivot Tables, formulas, and data analysis
- Strong technical aptitude and ability to learn new systems quickly
- Excellent problem-solving and troubleshooting skills
- Experience coordinating with software vendors or third-party support teams
- Strong organizational skills with exceptional attention to detail
- Ability to create and maintain clear documentation and SOPs
- Strong written and verbal English communication skills
- Ability to work independently and proactively manage priorities after onboarding
- Availability to occasionally support system updates outside regular business hours
- Upload resume and data in English
What We Do
We Clone You is an award-winning consultancy that specializes in virtual assistant recruiting, training, and business operations. The company helps business owners scale by building customized virtual workforces, streamlining workflows, and implementing automation and systems. By providing end-to-end support, they enable entrepreneurs to reclaim their time, reduce overhead costs, and achieve sustainable growth across various industries, including marketing, real estate, and e-commerce.
