Top Operations Management Jobs in the Philippines

Reposted 6 Days AgoSaved
Remote
Metro Manila, PHL
Senior level
Senior level
Software
As AI Operations Manager, you'll manage and grow a team of editors, utilizing data analytics to improve productivity and ensure quality in image editing.
Top Skills: Data AnalyticsSpreadsheetsSQL
Reposted 6 Days AgoSaved
Remote
Metro Manila, PHL
Mid level
Mid level
Software
The Customer Success Manager at Snappr will oversee support functions for Consumer and Enterprise customers, develop team efficiency, and integrate AI tools. Responsibilities include managing support staff, analyzing performance metrics, and improving customer experience to drive growth.
Top Skills: AIData Analysis
Reposted 6 Days AgoSaved
In-Office
Manila, Metro Manila, National Capital Region, PHL
Junior
Junior
Logistics • Professional Services • Transportation • 3PL: Third Party Logistics
The Vessel Operations Manager coordinates food provisions for vessels, manages budgets, processes orders, negotiates with suppliers, and builds customer relationships to ensure satisfaction.
Top Skills: Ax2012Erp SystemsMS Office
Reposted 6 Days AgoSaved
In-Office
Batangas, Calabarzon, PHL
Mid level
Mid level
Other
As an Operations Manager, you will oversee KPIs, develop employee potential, build trust, and enhance team relationships to improve customer experience.
Reposted 6 Days AgoSaved
In-Office
Batangas, Calabarzon, PHL
Mid level
Mid level
Other
As an Operations Manager, you will ensure KPIs are met, manage employee performance, develop plans to reach targets, and build strong relationships with your team.
Reposted 6 Days AgoSaved
In-Office
Campus, Talavera, Nueva Ecija, Central Luzon, PHL
Senior level
Senior level
Appliances • Manufacturing
Oversee Dyson's outsourced manufacturing operations, ensuring high performance, managing partner relations, and driving continuous improvement in operational metrics.
Top Skills: 5SHoshin KanriKaizenLeanSix Sigma
Reposted 7 Days AgoSaved
In-Office
Pasig, Eastern Manila District, National Capital Region, PHL
Senior level
Senior level
Artificial Intelligence • Machine Learning • Consulting
Lead and coach operations leaders in a BPO healthcare/health insurance environment. Define role expectations, track KPIs, run performance and quality meetings, manage hiring/onboarding, resolve client escalations, and partner with L&D, Recruiting, and IT to improve tools and performance.
13 Days AgoSaved
Hybrid
Taguig City, Metro Manila, National Capital Region, PHL
Senior level
Senior level
Fintech • Financial Services
Lead and manage collections operations teams, develop and execute operational and collections strategies, ensure regulatory compliance and risk controls, drive process improvements, allocate resources, influence stakeholders, and develop talent to meet business objectives and performance targets.
Reposted 8 Days AgoSaved
In-Office
Taguig, Southern Manila District, National Capital Region, PHL
Senior level
Senior level
Information Technology • Software
This role involves shaping the global payment strategy, improving payment operations, managing partner relationships, ensuring regulatory compliance, and optimizing risk and chargebacks in payment processes.
Top Skills: ComplianceOperational ControlsPayment InfrastructurePayments EcosystemRegulatory Frameworks
Reposted 8 Days AgoSaved
In-Office
Bacolod, Lanao Del Norte, Northern Mindanao, PHL
Expert/Leader
Expert/Leader
Information Technology • Consulting
Lead global customer care operations, set and track SLAs/KPIs, manage client relationships, drive process and system improvements, oversee staffing, budgets and P&L, deploy CX technology, ensure compliance, and develop teams to improve service and operational efficiency.
Top Skills: Call Center SoftwareCloud-Based TelephonyCRM
9 Days AgoSaved
In-Office or Remote
Manila, Metro Manila, National Capital Region, PHL
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Fintech • Payments • Financial Services
Lead end-to-end U.S. and international payroll for multiple clients, manage payroll platforms and compliance, reconcile payroll and benefits, support month-end close, equity withholding, and process improvements.
Top Skills: AdpDeelExcelGustoJustworksRemoteRipplingSequoia OneTrinet
Reposted 9 Days AgoSaved
In-Office
Taguig, Southern Manila District, National Capital Region, PHL
Senior level
Senior level
Fintech • Payments • Financial Services
The Operations Manager at PalmPay will oversee data monitoring, develop SOPs, support sales processes, and manage cross-team collaborations in the fintech sector.
Top Skills: Bi DashboardsExcelSQL
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10 Days AgoSaved
In-Office or Remote
2 Locations
Senior level
Senior level
Artificial Intelligence • Analytics
Lead telco operations delivery: drive process improvement and RPA deployment, resolve complex customer issues, manage financials and workforce planning, track/report metrics, coach managers, and sustain client relationships to meet site goals and budgets.
Top Skills: Rpa
10 Days AgoSaved
In-Office or Remote
2 Locations
55-60 Annually
Junior
55-60 Annually
Junior
Information Technology • Consulting
Manage day-to-day call center operations for assigned client programs, lead and develop front-line supervisory staff, monitor KPIs and financials, implement action plans to improve performance, collaborate with HR and support teams on staffing and training, and escalate operational issues to senior management.
Top Skills: MS Office
10 Days AgoSaved
In-Office
Makati City, Metro Manila, National Capital Region, PHL
Mid level
Mid level
AdTech • Marketing Tech
Manage project KPIs, control and report project performance, ensure process compliance, perform recurring administrative tasks, maintain project data in internal systems, and communicate updates to the Project Manager and account team.
Top Skills: Atlassian ConfluenceExcelJIRAMicrosoft Dynamics 365 (D365)Microsoft Power BiMS Office
10 Days AgoSaved
In-Office
Makati City, Metro Manila, National Capital Region, PHL
Mid level
Mid level
AdTech • Marketing Tech • Software
Manage project KPIs, control and report project performance, ensure process compliance, execute administrative tasks across the project lifecycle, maintain project data in internal tools, and communicate findings to the Project Manager and account team.
Top Skills: Atlassian ConfluenceDynamics 365JIRAExcelMS OfficePower BI
10 Days AgoSaved
In-Office
Pasig, Eastern Manila District, National Capital Region, PHL
Mid level
Mid level
Other
Lead and manage day-to-day operations for outsourced digital customer experience services, optimize processes and quality, coordinate cross-functional teams, and support client satisfaction and performance targets.
10 Days AgoSaved
Remote
National Capital Region, PHL
Mid level
Mid level
Fintech • Software • Financial Services
Manage and optimize product operations by monitoring performance, ensuring operational readiness for launches, coordinating cross-functional issue resolution, maintaining workflows and documentation, tracking metrics, supporting incident management, and driving process improvements for scalability and reliability.
10 Days AgoSaved
In-Office
Taguig City, Metro Manila, National Capital Region, PHL
Senior level
Senior level
Fintech • Analytics
Lead and manage one or more global content teams, overseeing day-to-day operations, recruitment, training, performance management, and client issue resolution. Drive process improvements, deliver quality and service targets, coach managers and specialists, manage stakeholder relationships, and execute cross-functional initiatives to meet divisional objectives.
Reposted 10 Days AgoSaved
In-Office
Taguig, Southern Manila District, National Capital Region, PHL
Senior level
Senior level
Fintech • Payments • Financial Services
The Operations Manager will oversee data monitoring, develop SOPs, support the sales team, and drive operational excellence in a fintech environment.
Top Skills: Bi DashboardsExcelSQL
Reposted 10 Days AgoSaved
Remote
11 Locations
Mid level
Mid level
Information Technology
The Product Operations Manager drives clarity and efficiency across product teams by leveraging data insights, aligning cross-functional operations, and enhancing processes for product launches.
Top Skills: ExcelQuicksightSQL
Reposted 11 Days AgoSaved
In-Office
Quezon City, Metro Manila, National Capital Region, PHL
Junior
Junior
Digital Media • Mobile • Other
The Operations Manager for Insurance oversees call center operations, develops systems, manages human resources, and ensures financial objectives are met while improving customer service.
Top Skills: Call Center SystemsCustomer Interaction SystemsUser Acceptance Test PlansVoice NetworksVoice Response Systems
Reposted 12 Days AgoSaved
Hybrid
Pasig City, Metro Manila, National Capital Region, PHL
Mid level
Mid level
Agency • Events
The Operations Manager will oversee daily activities, coordinate logistics, manage KPIs, maintain supplier relationships, and lead the operations team in a fast-paced environment.
Top Skills: Microsoft Office Suite
12 Days AgoSaved
In-Office
Tagbilaran, Bohol, Central Visayas, PHL
Mid level
Mid level
Other
Manage day-to-day operations for client service delivery in a BPO environment. Lead and coach teams, optimize processes, track performance metrics and quality, liaise with clients and internal departments, and support hiring, training, and continuous improvement initiatives.
Reposted 13 Days AgoSaved
In-Office
Manila, Metro Manila, National Capital Region, PHL
Mid level
Mid level
Fintech • Payments • Financial Services
The Operations Manager leads in a high-volume customer service environment, ensuring quality service, team performance, coaching, and process improvements. They are responsible for meeting financial and performance targets while fostering a positive team culture.
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